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Please help

By pj2793 ยท 4 replies
Feb 23, 2010
  1. I was trying to save a document file when my computer gave me an error message and turned of the word program. When i went back to my removable disk (where it was saved before) I could not find my file. I tried to open the rescued document in the recent items and found a rescued document. I am unable to open that document and when it opens , it is in notepad and all encrypted. Please help me open this in its original form if possible.
  2. Archean

    Archean TechSpot Paladin Posts: 5,690   +95

    Copy that recovered file in some temporary folder and rename it to yourfilename.doc

    That should allow Word to open the file; and hopefully you wouldn't have lost much work :)

    Let me know if I can be of any further help.
  3. pj2793

    pj2793 TS Rookie Topic Starter

    Thank you, I will surely try that.
  4. Nitiny027

    Nitiny027 TS Rookie

    BSOD Code :Error code 1000008e, parameter1 c0000005, parameter2 80906c00, parameter3 ba7d8bac, parameter4 00000000

    After analysiing the minidump :Analyse report is below :

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c0000005, 80906c00, ba7d8bac, 0}

    Probably caused by : ntoskrnl.exe (nt!ObpLookupDirectoryEntry+ee)

    Followup: MachineOwner

    kd> !analyze -v
    * *
    * Bugcheck Analysis *
    * *

    This is a very common bugcheck. Usually the exception address pinpoints
    the driver/function that caused the problem. Always note this address
    as well as the link date of the driver/image that contains this address.
    Some common problems are exception code 0x80000003. This means a hard
    coded breakpoint or assertion was hit, but this system was booted
    /NODEBUG. This is not supposed to happen as developers should never have
    hardcoded breakpoints in retail code, but ...
    If this happens, make sure a debugger gets connected, and the
    system is booted /DEBUG. This will let us see why this breakpoint is
    Arg1: c0000005, The exception code that was not handled
    Arg2: 80906c00, The address that the exception occurred at
    Arg3: ba7d8bac, Trap Frame
    Arg4: 00000000

    Debugging Details:

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    80906c00 394608 cmp dword ptr [esi+8],eax

    TRAP_FRAME: ba7d8bac -- (.trap 0xffffffffba7d8bac)
    ErrCode = 00000000
    eax=ed5e4773 ebx=e1378129 ecx=e100046c edx=00000011 esi=01e13781 edi=e1000400

    Please let me know the resoltuion of this
  5. Archean

    Archean TechSpot Paladin Posts: 5,690   +95

    Nitiny Please start your own thread under BSOD section. Also please post your minidump(s) with your post.
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