Possible DNS or Adapter problem?

[willywinky]

Hi,

I have a Cable/DSL connection with a router. I have resisted the temptation to make it a wi-fi connection just to preserve the quality of the connection.

Now, this is a peculiar problem I am facing.. Looks like it is a DNS issue.

My connection is ok - it connects on start-up, the router shows all the necessary lights including the ADSL one.


But the webpages do not open. Has my network adapter failed? I tried ipconfig/release but it says that there is no adapter found.

Here is what the diagnostic tool tells me (i have marked in bold whatever I felt was important. also attaching minidumps


Modems


Network Adapters
[00000001] VIA Rhine II Fast Ethernet Adapter FAILED
Caption = [00000001] VIA Rhine II Fast Ethernet Adapter
DatabasePath = %SystemRoot%\System32\drivers\etc
DefaultIPGateway = 192.168.1.1(Same Subnet) (PASSED)
Description = VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
DHCPEnabled = FALSE
DNSEnabledForWINSResolution = FALSE
DNSHostName = winxp1
DNSServerSearchOrder (FAILED)
203.94.227.70 (FAILED)
Pinging 203.94.227.70 with 32 bytes of data:
Destination net unreachable.
Destination net unreachable.
Destination net unreachable.
Destination net unreachable.
Ping statistics for 203.94.227.70:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
203.94.243.70 (FAILED)
Pinging 203.94.243.70 with 32 bytes of data:
Destination net unreachable.
Destination net unreachable.
Destination net unreachable.
Destination net unreachable.
Ping statistics for 203.94.243.70:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
DomainDNSRegistrationEnabled = FALSE
FullDNSRegistrationEnabled = TRUE
GatewayCostMetric = 20
Index = 1
IPAddress = 192.168.XX.XXX (deliberately hidden) (PASSED)
IPConnectionMetric = 20
IPEnabled = TRUE
IPFilterSecurityEnabled = FALSE
IPSubnet = 255.255.255.0
IPXEnabled = FALSE
MACAddress = 00:133:9E:1F:F4
ServiceName = FER^X86V
SettingID = {434FF642-8D62-482B-9188-411F3D55A67D}
TcpipNetbiosOptions = 0
WINSEnableLMHostsLookup = TRUE

 

[DelJo63]

>>DHCPEnabled = FALSE

I'll look at the dumps, but you need DHCP to be active;
in the NIC settings, be sure that Dynamic is set for IP address as well as DNS

[edit]
Mini081708-01.dmp: BugCheck 1000008E, {c0000005, bf81708a, f0e2a248, 0}
Probably caused by : win32k.sys
PROCESS_NAME: Explorer.EXE

the stack reflects video operations

>PLEASE get more info about the Error in Event Viewer

Mini081708-02.dmp: BugCheck 1000000A, {c1dd2ff4, 2, 0, 804e65de}
IRQL_NOT_LESS_OR_EQUAL (a)
IMAGE_NAME: ntoskrnl.exe

Mini081708-03.dmp BugCheck 100000D1, {884dc2cd, 2, 0, 884dc2cd}
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
IMAGE_NAME: ntoskrnl.exe

Mini081708-04.dmp BugCheck 100000D1, {884dc2cd, 2, 0, 884dc2cd}
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
IMAGE_NAME: ntoskrnl.exe

Mini082508-01.dmp BugCheck 1000000A, {c1dd2ff4, 2, 0, 804e65de}
IRQL_NOT_LESS_OR_EQUAL (a)
PROCESS_NAME: LSASS.EXE

All be the last are from 08-17 showing four failures that day and then one failure eight days latter.
I would assume you did not use the system during those eight days.

Assuming no changes to the system have been made, then IRQ issues usually implicate memory going bad.

Get a copy of memtest from TS Downloads and test your system

[/edit]

 

[raybay]

Also check all of your settings for Internet Explorer, Firefox, Safari, or Opera. Sometimes the best way is to go back to default and start over.

 

[willywinky]

thanks all for your help and suggestions. I shall try them out and post the results here. Thanks again.

 

[willywinky]

Changing Settings

Hi jobeard,

thanks for your assist. i am a novice at these things - so would need some more help - my queries in green

>>DHCPEnabled = FALSE

I'll look at the dumps, but you need DHCP to be active;
in the NIC settings, be sure that Dynamic is set for IP address as well as DNS - how do i change the DHCP settings?

[edit]
Mini081708-01.dmp: BugCheck 1000008E, {c0000005, bf81708a, f0e2a248, 0}
Probably caused by : win32k.sys
PROCESS_NAME: Explorer.EXE

the stack reflects video operations

>PLEASE get more info about the Error in Event Viewer

Mini081708-02.dmp: BugCheck 1000000A, {c1dd2ff4, 2, 0, 804e65de}
IRQL_NOT_LESS_OR_EQUAL (a)
IMAGE_NAME: ntoskrnl.exe

Mini081708-03.dmp BugCheck 100000D1, {884dc2cd, 2, 0, 884dc2cd}
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
IMAGE_NAME: ntoskrnl.exe

Mini081708-04.dmp BugCheck 100000D1, {884dc2cd, 2, 0, 884dc2cd}
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
IMAGE_NAME: ntoskrnl.exe

Mini082508-01.dmp BugCheck 1000000A, {c1dd2ff4, 2, 0, 804e65de}
IRQL_NOT_LESS_OR_EQUAL (a)
PROCESS_NAME: LSASS.EXE

All be the last are from 08-17 showing four failures that day and then one failure eight days latter.
I would assume you did not use the system during those eight days. wierdly, the computer started functioning normally on the 18th - post which i discovered this new problem yesterday. i have no explanation for why it started acting normally except for the fact that my tech guy uninstalled Avira and re-installed Norton.

Assuming no changes to the system have been made, then IRQ issues usually implicate memory going bad.

Get a copy of memtest from TS Downloads and test your system will do this and repost

[/edit]

 

[willywinky]

Thanks raybay, jobeard - the issue is resolved. it was indeed a RAM and a damaged fan issue.