Solved Possible virus/malware on home computer

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melia232

Posts: 10   +0
Dear Tech Spot Community,

Thank you very much for your help. While browsing the internet and doing a lot of multi-tasking, I felt my computer had started operating unusually slowly and decided to restart. When I restarted, the desktop background had changed to the default, Google chrome wouldn't open when I clicked on it, and I got an iTunes error: "Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2). The first is easy to fix and I'm sure I can google solutions to the second two, but the combination of events made me very suspicious. I have followed the 5 steps. Please find the logs below.

Thank you very much,
Laura

Malways Bytes log:
Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.04.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Laura :: LAURA-PC [administrator]

04/05/2012 6:05:32 AM
mbam-log-2012-05-04 (06-05-32).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 204155
Time elapsed: 11 minute(s), 19 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Gmer log

[empty]

DDS log

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Laura at 6:55:44 on 2012-05-04
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.5922.3888 [GMT -7:00]
.
AV: Trend Micro Titanium Maximum Security 2012 *Disabled/Updated* {7193B549-236F-55EE-9AEC-F65279E59A92}
SP: Trend Micro Titanium Maximum Security 2012 *Disabled/Updated* {CAF254AD-0555-5A60-A05C-CD200262D02F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\FBAgent.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\TurboBoost\TurboBoost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe
C:\Program Files\VMware\VMware View\Client\bin\wsnm_usbctrl.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
C:\Program Files\P4G\BatteryLife.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSService.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\SugarSync\SugarSyncManager.exe
C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\ASUS\ASUS WebStorage\EeeStorageUploader.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\DllHost.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Users\Laura\Downloads\p99zihkz.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://asus.msn.com
uDefault_Page_URL = hxxp://asus.msn.com
mStart Page = hxxp://asus.msn.com
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1078\TmIEPlg32.dll
BHO: TSToolbarBHO: {43c6d902-a1c5-45c9-91f6-fd9e90337e18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Trend Micro Toolbar: {ccac5586-44d7-4c43-b64a-f042461a97d2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
uRun: [Google Update] "C:\Users\Laura\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [SugarSync] "C:\Program Files (x86)\SugarSync\SugarSyncManager.exe" -startInTray -usedelay=true
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
mRun: [SonicMasterTray] C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
mRun: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Aimersoft Helper Compact.exe] C:\Program Files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
StartupFolder: C:\Users\Laura\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Laura\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Laura\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\EVERNO~1.LNK - C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\ASUSVI~1.LNK - C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\FANCYS~1.LNK - C:\Windows\Installer\{2B81872B-A054-48DA-BE3B-FA5C164C303A}\_94E3CE3704FE82FBF49A6A.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: SmarThru4 Capture Selection - C:\Program Files (x86)\SmarThru 4\x64\WebCapture.dll2.htm
IE: SmarThru4 Save as HTML - C:\Program Files (x86)\SmarThru 4\x64\WebCapture.dll1.htm
IE: SmarThru4 Save Selected Text - C:\Program Files (x86)\SmarThru 4\x64\WebCapture.dll.htm
IE: SmarThru4 Web Capture - C:\Program Files (x86)\SmarThru 4\x64\WebCapture.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
TCP: DhcpNameServer = 192.168.0.1
TCP: Interfaces\{0E2319FC-F714-4271-BC6D-C92E266733D7} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{0E2319FC-F714-4271-BC6D-C92E266733D7}\26C6B683 : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{0E2319FC-F714-4271-BC6D-C92E266733D7}\36F6D6D657E69636F6079616 : DhcpNameServer = 192.168.66.251 66.119.189.138 8.8.8.8
TCP: Interfaces\{0E2319FC-F714-4271-BC6D-C92E266733D7}\4516B65602530234166656 : DhcpNameServer = 10.1.10.1
TCP: Interfaces\{0E2319FC-F714-4271-BC6D-C92E266733D7}\45865602251696C67716970234C65726 : DhcpNameServer = 192.168.58.1
TCP: Interfaces\{0E2319FC-F714-4271-BC6D-C92E266733D7}\B6D6C696E6B6379737 : DhcpNameServer = 64.59.144.18 64.59.144.19 64.59.150.133
TCP: Interfaces\{0E2319FC-F714-4271-BC6D-C92E266733D7}\C4962627162797351757162756 : DhcpNameServer = 101.73.228.1
TCP: Interfaces\{93E43A48-3C0D-4B58-9319-41D5986ED394} : DhcpNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\2.0.1313\6.8.1078\TmIEPlg32.dll
Handler: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
Handler: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~3\GO36F4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1078\TmIEPlg32.dll
BHO-X64: Trend Micro NSC BHO - No File
BHO-X64: TSToolbarBHO: {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
BHO-X64: Trend Micro Toolbar BHO - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
BHO-X64: TmBpIeBHO - No File
BHO-X64: Google Dictionary Compression sdch: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll
BHO-X64: Google Dictionary Compression sdch - No File
BHO-X64: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO-X64: SmartSelect - No File
TB-X64: Trend Micro Toolbar: {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
mRun-x64: [SonicMasterTray] C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
mRun-x64: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
mRun-x64: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
mRun-x64: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
mRun-x64: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun-x64: [(Default)]
mRun-x64: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
mRun-x64: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun-x64: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Aimersoft Helper Compact.exe] C:\Program Files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
mRunOnce-x64: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
IE-X64: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
AppInit_DLLs-X64: C:\PROGRA~2\Google\GOOGLE~3\GO36F4~1.DLL
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Laura\AppData\Roaming\Mozilla\Firefox\Profiles\q1gzn1rn.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Nuance\PDF Reader\bin\nppdf.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Trend Micro\Titanium\UIFramework\Toolbar\firefoxextension\components\npToolbarChrome.dll
FF - plugin: C:\Users\Laura\AppData\Local\Google\Update\1.3.21.111\npGoogleUpdate3.dll
FF - plugin: C:\Users\Laura\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll
FF - plugin: C:\Users\Laura\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.brc -
.
============= SERVICES / DRIVERS ===============
.
R1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2010-7-26 17024]
R1 tmevtmgr;tmevtmgr;C:\Windows\system32\DRIVERS\tmevtmgr.sys --> C:\Windows\system32\DRIVERS\tmevtmgr.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AFBAgent;AFBAgent;"C:\Windows\system32\FBAgent.exe" --> C:\Windows\system32\FBAgent.exe [?]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-2 15416]
R2 SSPORT;SSPORT;\??\C:\Windows\system32\Drivers\SSPORT.sys --> C:\Windows\system32\Drivers\SSPORT.sys [?]
R2 TurboB;Turbo Boost UI Monitor driver;C:\Windows\system32\DRIVERS\TurboB.sys --> C:\Windows\system32\DRIVERS\TurboB.sys [?]
R2 TurboBoost;Intel(R) Turbo Boost Technology Monitor;C:\Program Files\Intel\TurboBoost\TurboBoost.exe [2010-4-16 134928]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2011-5-3 2655768]
R2 vpnagent;Cisco AnyConnect VPN Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2011-8-3 645048]
R2 wsnm;VMware View Client;C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe [2011-2-18 494192]
R2 wsnm_usbctrl;VMware View USB Control;C:\Program Files\VMware\VMware View\Client\bin\wsnm_usbctrl.exe [2011-2-18 1120368]
R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\system32\DRIVERS\ETD.sys --> C:\Windows\system32\DRIVERS\ETD.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;C:\Windows\system32\DRIVERS\L1C62x64.sys --> C:\Windows\system32\DRIVERS\L1C62x64.sys [?]
R3 MEIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 tmeevw;tmeevw;C:\Windows\system32\DRIVERS\tmeevw.sys --> C:\Windows\system32\DRIVERS\tmeevw.sys [?]
R3 tmnciesc;tmnciesc;C:\Windows\system32\DRIVERS\tmnciesc.sys --> C:\Windows\system32\DRIVERS\tmnciesc.sys [?]
R3 vmwvusb;VMware View Generic USB Driver;C:\Windows\system32\Drivers\vmwvusb.sys --> C:\Windows\system32\Drivers\vmwvusb.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2011-11-11 275912]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-5-3 135664]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-2-29 158856]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2011-11-12 30192]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-5-3 135664]
S3 Revoflt;Revoflt;C:\Windows\system32\DRIVERS\revoflt.sys --> C:\Windows\system32\DRIVERS\revoflt.sys [?]
S3 Samsung UPD Service;Samsung UPD Service;"C:\Windows\System32\SUPDSvc.exe" --> C:\Windows\System32\SUPDSvc.exe [?]
S3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;C:\Windows\system32\DRIVERS\SiSG664.sys --> C:\Windows\system32\DRIVERS\SiSG664.sys [?]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
.txt=
.
=============== Created Last 30 ================
.
2012-05-04 13:04:46 -------- d-----w- C:\Users\Laura\AppData\Roaming\Malwarebytes
2012-05-04 13:04:32 -------- d-----w- C:\ProgramData\Malwarebytes
2012-05-04 13:04:28 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-05-04 13:04:28 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-05-04 12:24:03 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2012-05-04 12:23:57 8917360 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{8B9E2930-8DE8-4119-872A-594CB4B74252}\mpengine.dll
2012-05-01 15:02:31 279656 ------w- C:\Windows\System32\MpSigStub.exe
2012-04-28 22:36:16 -------- d-----w- C:\Users\Laura\AppData\Local\SugarSync
2012-04-28 22:35:58 -------- d-----w- C:\Program Files (x86)\SugarSync
2012-04-28 04:31:27 -------- d-----w- C:\Users\Laura\AppData\Roaming\SmarThru4
2012-04-28 04:31:12 36864 ------w- C:\Windows\SysWow64\SvcMan.exe
2012-04-28 04:29:52 53816 ----a-w- C:\Windows\System32\drivers\DGIVECP.SYS
2012-04-28 04:29:52 11576 ----a-w- C:\Windows\System32\drivers\SSPORT.SYS
2012-04-28 04:29:50 -------- d-----w- C:\Program Files (x86)\Samsung
2012-04-22 01:37:19 -------- d-----w- C:\Users\Laura\AppData\Local\Aimersoft
2012-04-22 01:37:17 -------- d-----w- C:\Program Files (x86)\Common Files\Aimersoft
2012-04-22 01:36:39 -------- d-----w- C:\Program Files (x86)\Aimersoft
2012-04-21 23:02:27 -------- d-----w- C:\Program Files (x86)\BitTorrent
2012-04-21 23:01:01 -------- d-----w- C:\Users\Laura\AppData\Roaming\BitTorrent
2012-04-14 21:58:56 23408 ----a-w- C:\Windows\System32\drivers\fs_rec.sys
2012-04-14 21:58:55 81408 ----a-w- C:\Windows\System32\imagehlp.dll
2012-04-14 21:58:55 159232 ----a-w- C:\Windows\SysWow64\imagehlp.dll
2012-04-14 21:58:50 220672 ----a-w- C:\Windows\System32\wintrust.dll
2012-04-14 21:58:50 172544 ----a-w- C:\Windows\SysWow64\wintrust.dll
2012-04-14 21:58:49 5120 ----a-w- C:\Windows\SysWow64\wmi.dll
2012-04-14 21:58:49 5120 ----a-w- C:\Windows\System32\wmi.dll
.
==================== Find3M ====================
.
2012-05-04 12:17:40 45056 ----a-w- C:\Windows\System32\acovcnt.exe
2012-02-28 06:56:48 2311168 ----a-w- C:\Windows\System32\jscript9.dll
2012-02-28 06:49:56 1390080 ----a-w- C:\Windows\System32\wininet.dll
2012-02-28 06:48:57 1493504 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-02-28 06:42:55 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-02-28 01:18:55 1799168 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-02-28 01:11:21 1427456 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-02-28 01:11:07 1127424 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-02-28 01:03:16 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-02-17 06:38:26 1031680 ----a-w- C:\Windows\System32\rdpcore.dll
2012-02-17 05:34:22 826880 ----a-w- C:\Windows\SysWow64\rdpcore.dll
2012-02-17 04:58:24 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-02-17 04:57:32 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys
2012-02-15 18:01:50 52736 ----a-w- C:\Windows\System32\drivers\usbaapl64.sys
2012-02-15 18:01:50 4547944 ----a-w- C:\Windows\System32\usbaaplrc.dll
2012-02-10 06:36:07 1544192 ----a-w- C:\Windows\System32\DWrite.dll
2012-02-10 05:38:43 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-02-07 18:02:40 1070352 ----a-w- C:\Windows\SysWow64\MSCOMCTL.OCX
2011-11-11 23:47:54 49224704 ----a-w- C:\Program Files (x86)\ATLAS.ti 6.2.msi
2011-04-21 03:07:36 509 ----a-w- C:\Program Files (x86)\layout.bin
2010-04-20 01:11:04 381060 ----a-w- C:\Program Files (x86)\_Setup.dll
2010-04-20 01:10:50 459432 ----a-w- C:\Program Files (x86)\setup.exe
2010-04-20 01:10:44 492164 ----a-w- C:\Program Files (x86)\ISSetup.dll
.
============= FINISH: 6:57:03.04 ===============

DDS attach log

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/11/2011 10:06:59 AM
System Uptime: 04/05/2012 5:17:13 AM (1 hours ago)
.
Motherboard: ASUSTeK Computer Inc. | | K53E
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz | CPU 1 | 782/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 575 GiB total, 462.388 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco AnyConnect VPN Virtual Miniport Adapter for Windows x64
PNP Device ID: ROOT\NET\0000
Service: vpnva
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
??????? Windows Live Mesh ActiveX ??(????)
??????? Windows Live Mesh ActiveX ???
Acrobat.com
Adobe Acrobat 9 Pro - English, Français, Deutsch
Adobe AIR
Adobe Community Help
Adobe Content Viewer
Adobe Download Assistant
Adobe InDesign CS5.5
Adobe Media Player
Alcor Micro USB Card Reader
Apple Application Support
Apple Software Update
ASUS AI Recovery
ASUS FancyStart
ASUS LifeFrame3
ASUS Live Update
ASUS SmartLogon
ASUS Splendid Video Enhancement Technology
ASUS Virtual Camera
ASUS WebStorage
AsusScr_K3 Series_ENG
AsusVibe2.0
ATK Package
ATLAS.ti 6.2
Audacity 1.3.13 (Unicode)
BitTorrent
Cisco AnyConnect VPN Client
Complemento Messenger
Complément Messenger
Contrôle ActiveX Windows Live Mesh pour connexions à distance
Control ActiveX de Windows Live Mesh para conexiones remotas
Controlo ActiveX do Windows Live Mesh para Ligações Remotas
Cooking Dash
CyberLink LabelPrint
CyberLink Power2Go
D3DX10
Dropbox
Evernote v. 4.5.4
Galeria de Fotografias do Windows Live
Galerie de photos Windows Live
Galería fotográfica de Windows Live
Google Chrome
Google Desktop
Google Earth
Google Talk Plugin
Google Update Helper
Intel(R) Control Center
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Junk Mail filter update
Mahjongg dimensions
Malwarebytes Anti-Malware version 1.61.0.1400
Mendeley Desktop 1.5-dev3
Mesh Runtime
Messenger ????
Messenger ?????
Messenger Companion
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office 2010
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
Mozilla Firefox 11.0 (x86 en-US)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP3 Parser (KB973685)
Nuance PDF Reader
OpenVPN 2.1.4
PDF Settings CS5
Realtek High Definition Audio Driver
Samsung SCX-4x21 Series
Samsung Universal Print Driver
Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2596705) 32-Bit Edition
Skype™ 5.8
SmarThru 4
SmarThru PC Fax
Sonic Focus
SugarSync Manager
syncables desktop SE
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2598306) 32-Bit Edition
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
VLC media player 1.1.11
Windows Live
Windows Live ???
Windows Live ????
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
WinFlash
Wireless Console 3
.
==== Event Viewer Messages From Past Week ========
.
27/04/2012 9:20:49 PM, Error: Service Control Manager [7023] - The Google Software Updater service terminated with the following error: %%-2147024894
04/05/2012 5:20:04 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.
04/05/2012 5:20:04 AM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
04/05/2012 5:17:35 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
04/05/2012 5:17:35 AM, Error: Service Control Manager [7000] - The DgiVecp service failed to start due to the following error: The system cannot find the device specified.
04/05/2012 5:17:35 AM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================

 
Good Morning Laura. I just happened to get back on the board right after you posted. Give me a few minutes to review these logs and I'll return with instructions.
------------------------------------------------
My Guidelines: please read and follow:
  • Be patient. Malware cleaning takes time. I am also working with other members while I am helping you.
  • Read my instructions carefully. If you don't understand or have a problem, ask me. Follow the order of the tasks I give you. Order is crucial in cleaning process.
  • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
  • File sharing programs should be uninstalled or disabled during the cleaning process..
  • Observe these:
    [o] Don't follow directions given to someone else
    [o] Don't use any other cleaning programs or scans while I'm helping you.
    [o] Don't use a Registry cleaner or make any changes in the Registry.
    [o] Don't download and install new programs- except those I give you.
Threads are closed after 5 days if there is no reply.
 
Okay, I see a Trojan Downloader and a Worm so far. I'd like you to run both of the following scans. They should find related entries and possibly additionally entries:

Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed
  • Click START> then RUN
  • Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
--------------------------------------
Before you run the Combofix scan, please disable any security software you have running.

Download Combofix from HERE or HEREhttp://www.forospyware.com/sUBs/ComboFix.exe and save to the desktop
  • Double click combofix.exe
    cf-icon.jpg
    & follow the prompts.
  • If prompted for Recovery Console, please allow.
  • Once installed, you should see a blue screen prompt that says:
    • The Recovery Console was successfully installed.[/b]
    • Note: If Combofix was downloaded to a flash drive, the Recovery Console will not install- just bypass and go on.[/b]
    • Note: No query will be made if the Recovery Console is already on the system.
  • .Close/disable all anti virus and anti malware programs
    (If you need help with this, please see HERE)
  • .Close any open browsers.
  • .Click on Yes, to continue scanning for malware
  • .If Combofix asks you to update the program, allow
  • When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..
Re-enable your Antivirus software.
Note 1:Do not mouse-click Combofix's window while it is running. That may cause it to stall.
Note 2:If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart the computer.
Note 3:CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
===============================================
To run the Eset Online Virus Scan:
If you use Internet Explorer:
  1. Open the ESETOnlineScan
  2. Skip to #4 to "Continue with the directions"

    If you are using a browser other than Internet Explorer
  3. Open Eset Smart Installer
    [o] Click on the esetsmartinstaller_enu.exelink and save to the desktop.
    [o] Double click on the desktop icon to run.
    [o] After successful installation of the ESET Smart Installer, the ESET Online Scanner will be launched in a new Window
  4. Continue with the directions.
  5. Check 'Yes I accept terms of use.'
  6. Click Start button
  7. Accept any security warnings from your browser.
    esetonlinescannersettings_thumb.jpg
  8. Uncheck 'Remove found threats'
  9. Check 'Scan archives/
  10. Leave remaining settings as is.
  11. Press the Start button.
  12. ESET will then download updates for itself, install itself, and begin scanning your computer. Please wait for the scan to finish.
  13. When the scan completes, press List of found threats
  14. Push Export of text file and save the file to your desktop using a unique name, such as ESETScan. Paste this log in your next reply.
  15. Push the Back button, then Finish
NOTE: If no malware is found then no log will be produced. Let me know if this is the case.
--------------------------------
Please leave both of these logs in your next reply. The desktop problem is likely due to the malware. As long as you have access to the desktop, we won't change it now. If you lose access all together, let me know. Otherwise the change can be handled later.

As to the 'slow' part. You are running a large number of processes that don't need to be running unless you are actively using the program. If these start on boot, then run in the background, putting surfing temporary internet files on top of them can slow you down. Let's clean up and we'll address that issue later.
 
Hi Bobbye,

Thanks so much for your help. I've copied and pasted the Combofix log. The ESET Online Scanner finished scan and "No threats found." Any help with the 'slow' part is obviously appreciated! I do have access to change desktop preferences.

ComboFix 12-05-05.05 - Laura 04/05/2012 22:48:04.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.5922.3811 [GMT -7:00]
Running from: c:\users\Laura\Downloads\ComboFix.exe
AV: Trend Micro Titanium Maximum Security 2012 *Disabled/Updated* {7193B549-236F-55EE-9AEC-F65279E59A92}
SP: Trend Micro Titanium Maximum Security 2012 *Disabled/Updated* {CAF254AD-0555-5A60-A05C-CD200262D02F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\FullRemove.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-04-05 to 2012-05-05 )))))))))))))))))))))))))))))))
.
.
2012-05-04 13:04 . 2012-05-04 13:04 -------- d-----w- c:\users\Laura\AppData\Roaming\Malwarebytes
2012-05-04 13:04 . 2012-05-04 13:04 -------- d-----w- c:\programdata\Malwarebytes
2012-05-04 13:04 . 2012-05-04 13:04 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-05-04 13:04 . 2012-04-04 22:56 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-04 12:23 . 2012-04-18 10:03 8917360 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8B9E2930-8DE8-4119-872A-594CB4B74252}\mpengine.dll
2012-05-01 15:02 . 2012-02-23 17:18 279656 ------w- c:\windows\system32\MpSigStub.exe
2012-04-28 22:36 . 2012-04-28 23:17 -------- d-----w- c:\users\Laura\AppData\Local\SugarSync
2012-04-28 22:35 . 2012-04-28 22:36 -------- d-----w- c:\program files (x86)\SugarSync
2012-04-28 04:31 . 2012-04-28 04:31 -------- d-----w- c:\users\Laura\AppData\Roaming\SmarThru4
2012-04-28 04:31 . 2009-10-06 07:05 36864 ------w- c:\windows\SysWow64\SvcMan.exe
2012-04-28 04:29 . 2009-10-06 07:05 11576 ----a-w- c:\windows\system32\drivers\SSPORT.SYS
2012-04-28 04:29 . 2009-10-06 07:02 53816 ----a-w- c:\windows\system32\drivers\DGIVECP.SYS
2012-04-28 04:29 . 2012-04-28 04:29 -------- d-----w- c:\program files (x86)\Samsung
2012-04-22 23:34 . 2012-04-22 23:34 -------- d-----w- c:\program files (x86)\Common Files\Skype
2012-04-22 01:37 . 2012-04-22 01:37 -------- d-----w- c:\users\Laura\AppData\Local\Aimersoft
2012-04-22 01:37 . 2012-04-22 01:37 -------- d-----w- c:\program files (x86)\Common Files\Aimersoft
2012-04-22 01:36 . 2012-04-22 01:43 -------- d-----w- c:\program files (x86)\Aimersoft
2012-04-21 23:02 . 2012-04-21 23:02 -------- d-----w- c:\program files (x86)\BitTorrent
2012-04-21 23:01 . 2012-04-22 22:15 -------- d-----w- c:\users\Laura\AppData\Roaming\BitTorrent
2012-04-14 21:58 . 2012-03-01 06:46 23408 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-14 21:58 . 2012-03-01 06:33 81408 ----a-w- c:\windows\system32\imagehlp.dll
2012-04-14 21:58 . 2012-03-01 05:33 159232 ----a-w- c:\windows\SysWow64\imagehlp.dll
2012-04-14 21:58 . 2012-03-01 06:38 220672 ----a-w- c:\windows\system32\wintrust.dll
2012-04-14 21:58 . 2012-03-01 05:37 172544 ----a-w- c:\windows\SysWow64\wintrust.dll
2012-04-14 21:58 . 2012-03-01 06:28 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-14 21:58 . 2012-03-01 05:29 5120 ----a-w- c:\windows\SysWow64\wmi.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-05 06:00 . 2011-05-04 00:59 45056 ----a-w- c:\windows\system32\acovcnt.exe
2012-04-01 16:49 . 2012-04-01 16:49 74752 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe
2012-04-01 16:49 . 2012-04-01 16:49 161792 ----a-w- c:\windows\SysWow64\msls31.dll
2012-04-01 16:49 . 2012-04-01 16:49 86528 ----a-w- c:\windows\SysWow64\iesysprep.dll
2012-04-01 16:49 . 2012-04-01 16:49 76800 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2012-04-01 16:49 . 2012-04-01 16:49 74752 ----a-w- c:\windows\SysWow64\iesetup.dll
2012-04-01 16:49 . 2012-04-01 16:49 63488 ----a-w- c:\windows\SysWow64\tdc.ocx
2012-04-01 16:49 . 2012-04-01 16:49 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2012-04-01 16:49 . 2012-04-01 16:49 367104 ----a-w- c:\windows\SysWow64\html.iec
2012-04-01 16:49 . 2012-04-01 16:49 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2012-04-01 16:49 . 2012-04-01 16:49 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2012-04-01 16:49 . 2012-04-01 16:49 35840 ----a-w- c:\windows\SysWow64\imgutil.dll
2012-04-01 16:49 . 2012-04-01 16:49 23552 ----a-w- c:\windows\SysWow64\licmgr10.dll
2012-04-01 16:49 . 2012-04-01 16:49 152064 ----a-w- c:\windows\SysWow64\wextract.exe
2012-04-01 16:49 . 2012-04-01 16:49 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2012-04-01 16:49 . 2012-04-01 16:49 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2012-04-01 16:49 . 2012-04-01 16:49 11776 ----a-w- c:\windows\SysWow64\mshta.exe
2012-04-01 16:49 . 2012-04-01 16:49 101888 ----a-w- c:\windows\SysWow64\admparse.dll
2012-04-01 16:49 . 2012-04-01 16:49 89088 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2012-04-01 16:49 . 2012-04-01 16:49 49664 ----a-w- c:\windows\system32\imgutil.dll
2012-04-01 16:49 . 2012-04-01 16:49 222208 ----a-w- c:\windows\system32\msls31.dll
2012-04-01 16:49 . 2012-04-01 16:49 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2012-04-01 16:49 . 2012-04-01 16:49 12288 ----a-w- c:\windows\system32\mshta.exe
2012-04-01 16:49 . 2012-04-01 16:49 114176 ----a-w- c:\windows\system32\admparse.dll
2012-04-01 16:49 . 2012-04-01 16:49 91648 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2012-04-01 16:49 . 2012-04-01 16:49 85504 ----a-w- c:\windows\system32\iesetup.dll
2012-04-01 16:49 . 2012-04-01 16:49 76800 ----a-w- c:\windows\system32\tdc.ocx
2012-04-01 16:49 . 2012-04-01 16:49 48640 ----a-w- c:\windows\system32\mshtmler.dll
2012-04-01 16:49 . 2012-04-01 16:49 448512 ----a-w- c:\windows\system32\html.iec
2012-04-01 16:49 . 2012-04-01 16:49 30720 ----a-w- c:\windows\system32\licmgr10.dll
2012-04-01 16:49 . 2012-04-01 16:49 165888 ----a-w- c:\windows\system32\iexpress.exe
2012-04-01 16:49 . 2012-04-01 16:49 160256 ----a-w- c:\windows\system32\wextract.exe
2012-04-01 16:49 . 2012-04-01 16:49 135168 ----a-w- c:\windows\system32\IEAdvpack.dll
2012-04-01 16:49 . 2012-04-01 16:49 111616 ----a-w- c:\windows\system32\iesysprep.dll
2012-04-01 16:49 . 2012-04-01 16:49 603648 ----a-w- c:\windows\system32\vbscript.dll
2012-02-17 06:38 . 2012-03-15 03:28 1031680 ----a-w- c:\windows\system32\rdpcore.dll
2012-02-17 05:34 . 2012-03-15 03:28 826880 ----a-w- c:\windows\SysWow64\rdpcore.dll
2012-02-17 04:58 . 2012-03-15 03:28 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-02-17 04:57 . 2012-03-15 03:28 23552 ----a-w- c:\windows\system32\drivers\tdtcp.sys
2012-02-15 18:01 . 2012-02-15 18:01 52736 ----a-w- c:\windows\system32\drivers\usbaapl64.sys
2012-02-15 18:01 . 2012-02-15 18:01 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-02-10 06:36 . 2012-03-15 03:28 1544192 ----a-w- c:\windows\system32\DWrite.dll
2012-02-10 05:38 . 2012-03-15 03:28 1077248 ----a-w- c:\windows\SysWow64\DWrite.dll
2012-02-07 18:02 . 2012-02-07 18:02 1070352 ----a-w- c:\windows\SysWow64\MSCOMCTL.OCX
2011-11-11 23:47 . 2011-11-11 23:58 49224704 ----a-w- c:\program files (x86)\ATLAS.ti 6.2.msi
2011-04-21 03:07 . 2011-04-21 03:07 509 ----a-w- c:\program files (x86)\layout.bin
2010-04-20 01:11 . 2010-04-20 01:11 381060 ----a-w- c:\program files (x86)\_Setup.dll
2010-04-20 01:10 . 2010-04-20 01:10 459432 ----a-w- c:\program files (x86)\setup.exe
2010-04-20 01:10 . 2010-04-20 01:10 492164 ----a-w- c:\program files (x86)\ISSetup.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SugarSync"="c:\program files (x86)\SugarSync\SugarSyncManager.exe" [2012-03-19 9413712]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"UpdateLBPShortCut"="c:\program files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"UpdateP2GoShortCut"="c:\program files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"Nuance PDF Reader-reminder"="c:\program files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" [2008-11-03 328992]
"SonicMasterTray"="c:\program files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe" [2010-07-10 984400]
"ATKOSD2"="c:\program files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe" [2010-08-17 5732992]
"ATKMEDIA"="c:\program files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe" [2010-10-07 170624]
"HControlUser"="c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe" [2009-06-19 105016]
"Wireless Console 3"="c:\program files (x86)\ASUS\Wireless Console 3\wcourier.exe" [2010-09-23 1601536]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
"Google Desktop Search"="c:\program files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" [2011-11-12 30192]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"SwitchBoard"="c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe" [2010-02-19 517096]
"AdobeCS5.5ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" [2011-01-12 1523360]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]
.
c:\users\Laura\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Laura\AppData\Roaming\Dropbox\bin\Dropbox.exe [2012-2-14 24246216]
EvernoteClipper.lnk - c:\program files (x86)\Evernote\Evernote\EvernoteClipper.exe [2012-3-22 1014112]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
AsusVibeLauncher.lnk - c:\program files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe [2011-5-3 548528]
FancyStart daemon.lnk - c:\windows\Installer\{2B81872B-A054-48DA-BE3B-FA5C164C303A}\_94E3CE3704FE82FBF49A6A.exe [2011-5-3 12862]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~2\Google\GOOGLE~3\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp wsauth
.
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-04 135664]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-02-29 158856]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2011-11-12 30192]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-04 135664]
R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [x]
R3 Samsung UPD Service;Samsung UPD Service;c:\windows\System32\SUPDSvc.exe [x]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys [x]
R3 SwitchBoard;Adobe SwitchBoard;c:\program files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-02-19 517096]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2010-07-26 17024]
S1 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe [x]
S2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-07-03 15416]
S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [x]
S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [x]
S2 TurboBoost;Intel(R) Turbo Boost Technology Monitor;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-04-16 134928]
S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-10-06 2655768]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2011-08-03 645048]
S2 wsnm;VMware View Client;c:\program files\VMware\VMware View\Client\bin\wsnm.exe [2011-02-19 494192]
S2 wsnm_usbctrl;VMware View USB Control;c:\program files\VMware\VMware View\Client\bin\wsnm_usbctrl.exe [2011-02-19 1120368]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]
S3 MEIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
S3 tmeevw;tmeevw;c:\windows\system32\DRIVERS\tmeevw.sys [x]
S3 tmnciesc;tmnciesc;c:\windows\system32\DRIVERS\tmnciesc.sys [x]
S3 vmwvusb;VMware View Generic USB Driver;c:\windows\system32\Drivers\vmwvusb.sys [x]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
Contents of the 'Scheduled Tasks' folder
.
2012-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-04 00:04]
.
2012-05-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-04 00:04]
.
2012-05-01 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-224219832-3818582047-2716476788-1001Core.job
- c:\users\Laura\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-10 23:14]
.
2012-05-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-224219832-3818582047-2716476788-1001UA.job
- c:\users\Laura\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-10 23:14]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]
@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"
[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]
2009-11-26 05:49 70656 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]
@="{64174815-8D98-4CE6-8646-4C039977D808}"
[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]
2009-11-26 05:49 70656 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncBackedUp]
@="{0C4A258A-3F3B-4FFF-80A7-9B3BEC139472}"
[HKEY_CLASSES_ROOT\CLSID\{0C4A258A-3F3B-4FFF-80A7-9B3BEC139472}]
2012-03-19 20:23 463952 ----a-w- c:\program files (x86)\SugarSync\SugarSyncShellExt_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncPending]
@="{62CCD8E3-9C21-41E1-B55E-1E26DFC68511}"
[HKEY_CLASSES_ROOT\CLSID\{62CCD8E3-9C21-41E1-B55E-1E26DFC68511}]
2012-03-19 20:23 463952 ----a-w- c:\program files (x86)\SugarSync\SugarSyncShellExt_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncRoot]
@="{A759AFF6-5851-457D-A540-F4ECED148351}"
[HKEY_CLASSES_ROOT\CLSID\{A759AFF6-5851-457D-A540-F4ECED148351}]
2012-03-19 20:23 463952 ----a-w- c:\program files (x86)\SugarSync\SugarSyncShellExt_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncShared]
@="{1574C9EF-7D58-488F-B358-8B78C1538F51}"
[HKEY_CLASSES_ROOT\CLSID\{1574C9EF-7D58-488F-B358-8B78C1538F51}]
2012-03-19 20:23 463952 ----a-w- c:\program files (x86)\SugarSync\SugarSyncShellExt_x64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ASUS WebStorage"="c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSService.exe" [2010-03-16 1754448]
"AmIcoSinglun64"="c:\program files (x86)\AmIcoSingLun\AmIcoSinglun64.exe" [2010-08-11 324096]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-05-03 2188904]
"IntelTBRunOnce"="wscript.exe" [2009-07-14 168960]
"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2012-02-27 1304792]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-03-10 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-03-10 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-03-10 418840]
"AdobeAAMUpdater-1.0"="c:\program files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2011-03-16 499608]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2012-02-27 213824]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://asus.msn.com
mStart Page = hxxp://asus.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: SmarThru4 Capture Selection - c:\program files (x86)\SmarThru 4\x64\WebCapture.dll2.htm
IE: SmarThru4 Save as HTML - c:\program files (x86)\SmarThru 4\x64\WebCapture.dll1.htm
IE: SmarThru4 Save Selected Text - c:\program files (x86)\SmarThru 4\x64\WebCapture.dll.htm
IE: SmarThru4 Web Capture - c:\program files (x86)\SmarThru 4\x64\WebCapture.dll
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Laura\AppData\Roaming\Mozilla\Firefox\Profiles\q1gzn1rn.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - user.js: general.useragent.extra.brc -
.
.
------- File Associations -------
.
.txt=
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-Aimersoft Helper Compact.exe - c:\program files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
Toolbar-Locked - (no file)
HKLM-Run-ETDCtrl - c:\program files (x86)\Elantech\ETDCtrl.exe
HKLM-Run-Setwallpaper - c:\programdata\SetWallpaper.cmd
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
c:\program files (x86)\ASUS\SmartLogon\smartlogon.exe
c:\program files (x86)\ASUS\SmartLogon\sensorsrv.exe
c:\program files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
c:\windows\AsScrPro.exe
c:\program files (x86)\CyberLink\Power2Go\CLMLSvc.exe
c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2012-05-04 23:11:15 - machine was rebooted
ComboFix-quarantined-files.txt 2012-05-05 06:11
.
Pre-Run: 496,554,024,960 bytes free
Post-Run: 497,248,194,560 bytes free
.
- - End Of File - - B5242230847DF20BA002FF6DF5138496
 
I'm still going through Combofix and DDS to set up script for removals- but you should look into this first, sine "slow" is the main complaint:

Your system is totally overburdened with PDF software! Most is from Adobe and their software is always bloated:

You have all of the following. They are redundant and depleting the system resources:

1. Acrobat.com is a suite of hosted PDF conversion and document exchange services from Adobe Systems. It includes the original service – Acrobat.com – as well as Adobe CreatePDF, Adobe ExportPDF, Adobe EchoSign, Adobe FormsCentral, and Adobe SendNow. Users access each of the services through their web browser.
2. Adobe Acrobat 9 Pro - English, Français, Deutsch
3. PDF Settings CS5
4. Acrobat Assistant 8.0 > File Name:Acrotray.exe> user comments:
"Adobes way of makeing Acrobat 8.0 feel like it loads faster by loading part of it when Windows launches, thus slowing down the boot of windows."
"For Me, This is the prcoess that alsways hangs when trying to shut down Hate it."
"Waste of resources"
5. AdobeCS5.5ServiceManager> launchedbylogin> File Name: CS5.5ServiceManager.exe
There are also individual Adobe processes that may be part of the above programs or may be separate programs
6. Nuance PDF Reader-reminder> Related to Nuance PDF registration software> Located in \%Program Files%\Nuance\PDF Create\Ereg

I'd like you to go through these processes. See what each does- don't duplicate.
There is more, but I can't finish it up tonight. So if you have time, find what each of these does and don't duplicate. It's okay to go ahead and uninstall duplicating programs, then use Windows explorer to access Computer> Local Drive> Programs> find program folders for uninstalled programs and do a right click> Delete.

I can remove any left over entries using script in Combofix. So far, I think there is just too much running and depleting the system resources.
 
Excellent point, thank you. I uninstalled (1) Acrobat.com, and (6) Nuance PDF reader. I uninstalled Adobe CS5.5, so I think that took care of (3) and (5). I couldn't find Acrobat Assistant 8.0 so I don't know where that was hiding. I want to keep Adobe Acrobat 9 Pro. I deleted all the files in Computer> Local Drive> Programs> that I thought I could. What can I do next?
 
Okay, I think this gets the rest of the Adobe processes for the programs you uninstalled:

Please run this Custom CFScript:

  • [1]. Close any open browsers.
    [2]. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    [3]. Open notepad> click on Format> Uncheck 'Word Wrap> and copy/paste the text in the code below into it:
Code:
File::
c:\program files (x86)\CyberLink\Power2Go\CLMLSvc.exe
FileLook::
c:\program files (x86)\_Setup.dll
c:\program files (x86)\setup.exe
Folder::
c:\program files (x86)\BitTorrent
c:\users\Laura\AppData\Roaming\BitTorrent
DDS::
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [Nuance PDF Reader-reminder] "C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe" -r "C:\ProgramData\Nuance\PDF Reader\Ereg\Ereg.ini"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"UpdateLBPShortCut"=-
"UpdateP2GoShortCut"=-
"Nuance PDF Reader-reminder"=-
"Adobe Acrobat Speed Launcher"=-
"Acrobat Assistant 8.0"=-
"AdobeCS5.5ServiceManager"=-
"AdobeAAMUpdater-1.0"=-
Clearjavacache::
Save this as CFScript.txt, in the same location as ComboFix.exe
CFScriptB-4.gif


Referring to the picture above, drag CFScript into ComboFix.exe

When finished, it will produce a log for you at C:\ComboFix.txt . Please paste into to your next reply.
====================
These entries are in the Installed programs in the DDS Attach.txt log:

??????? Windows Live Mesh ActiveX ??(????)
??????? Windows Live Mesh ActiveX ???
Messenger ????
Messenger ?????
Windows Live
Windows Live ???
Windows Live ????
Contrôle ActiveX Windows Live Mesh pour connexions à distance
Control ActiveX de Windows Live Mesh para conexiones remotas
Controlo ActiveX do Windows Live Mesh para Ligações Remotas

I don't know why the question marks are there and I don't know what the Active X entries are for. You should chexk the installed programs in Add/Remove Programs and remove any related entries. Also check the Startup Menu and make sure none of the above are checked to start on boot.
===================================================
Reboot when finished. Then go ahead with last scan:
Download HijackThis and save to your desktop.
  • Click on the HJT icon> 'Extract all files'> Extraction Wizard> Click on Browse to right of dialogue box that says 'Select a folder'
  • Extract it to the directory on your hard drive you created C:\HijackThis.
  • Then navigate to that directory and double-click on the hijackthis.exe file.
  • When started click on the Scan button and then the Save Log button to create a log of your information.
  • The log file and then the log will open in notepad. Be sure to click on Format> Uncheck Word Wrap when you open Notepad
  • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
  • Come back here to this thread and paste (Ctrl+V) the log in your next reply.
NOTE: Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
==========================================
I'll check the new logs when you're finished. Please let me know how the system is doing.

By the way, I removed some CyberLink auto-updaters you don't need. And NO CyberLink processes need to be checked on the Startup Menu/
 
Hi, thank you again!

I ran combofix as you described. After dragging the CFScript.txt file onto combofix.exe. Combofix asked me to update which I did. Log pasted below. I am just about to download Hijack this and finish the instructions.

ComboFix 12-05-06.03 - Laura 06/05/2012 17:21:35.2.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.2.1033.18.5922.4232 [GMT -7:00]
Running from: c:\users\Laura\Downloads\ComboFix.exe
Command switches used :: c:\users\Laura\Downloads\CFScript.txt.txt
AV: Trend Micro Titanium Maximum Security 2012 *Disabled/Updated* {7193B549-236F-55EE-9AEC-F65279E59A92}
SP: Trend Micro Titanium Maximum Security 2012 *Disabled/Updated* {CAF254AD-0555-5A60-A05C-CD200262D02F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
FILE ::
"c:\program files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\7z.exe
c:\program files (x86)\BitTorrent
c:\program files (x86)\BitTorrent\BitTorrent.exe
c:\users\Laura\AppData\Roaming\BitTorrent
c:\users\Laura\AppData\Roaming\BitTorrent\apps\3609FC884502A1DF0AA5D9D160C827BB1BD51FC9.btapp
c:\users\Laura\AppData\Roaming\BitTorrent\apps\player.btapp
c:\users\Laura\AppData\Roaming\BitTorrent\apps\plus.btapp
c:\users\Laura\AppData\Roaming\BitTorrent\apps\welcome-upsell.btapp
c:\users\Laura\AppData\Roaming\BitTorrent\dht.dat
c:\users\Laura\AppData\Roaming\BitTorrent\dht_feed.dat
c:\users\Laura\AppData\Roaming\BitTorrent\dht_feed.dat.old
c:\users\Laura\AppData\Roaming\BitTorrent\dlimagecache\10E6FBE4D921B475FA5FEC6E9A535A540D6FEED1
c:\users\Laura\AppData\Roaming\BitTorrent\dlimagecache\32F529521A3DEC709F97F761F192AABF29BDC408
c:\users\Laura\AppData\Roaming\BitTorrent\Game.of.Thrones.S02E01.HDTV.RM-ASAP.mp4.torrent
c:\users\Laura\AppData\Roaming\BitTorrent\Game.of.Thrones.S02E02.HDTV.x264-ASAP.mp4.torrent
c:\users\Laura\AppData\Roaming\BitTorrent\Game.of.Thrones.S02E03.HDTV.x264-ASAP.mp4.torrent
c:\users\Laura\AppData\Roaming\BitTorrent\resume.dat
c:\users\Laura\AppData\Roaming\BitTorrent\resume.dat.old
c:\users\Laura\AppData\Roaming\BitTorrent\rss.dat
c:\users\Laura\AppData\Roaming\BitTorrent\settings.dat
c:\users\Laura\AppData\Roaming\BitTorrent\settings.dat.old
.
.
((((((((((((((((((((((((( Files Created from 2012-04-07 to 2012-05-07 )))))))))))))))))))))))))))))))
.
.
2012-05-07 00:31 . 2012-05-07 00:31 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-05-07 00:00 . 2012-05-07 00:00 -------- d-----w- c:\users\Laura\AppData\Local\Adobe
2012-05-04 13:04 . 2012-05-04 13:04 -------- d-----w- c:\users\Laura\AppData\Roaming\Malwarebytes
2012-05-04 13:04 . 2012-05-04 13:04 -------- d-----w- c:\programdata\Malwarebytes
2012-05-04 13:04 . 2012-05-04 13:04 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2012-05-04 13:04 . 2012-04-04 22:56 24904 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-05-04 12:23 . 2012-04-18 10:03 8917360 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{8B9E2930-8DE8-4119-872A-594CB4B74252}\mpengine.dll
2012-05-01 15:02 . 2012-02-23 17:18 279656 ------w- c:\windows\system32\MpSigStub.exe
2012-04-28 22:36 . 2012-04-28 23:17 -------- d-----w- c:\users\Laura\AppData\Local\SugarSync
2012-04-28 22:35 . 2012-04-28 22:36 -------- d-----w- c:\program files (x86)\SugarSync
2012-04-28 04:31 . 2012-04-28 04:31 -------- d-----w- c:\users\Laura\AppData\Roaming\SmarThru4
2012-04-28 04:31 . 2009-10-06 07:05 36864 ------w- c:\windows\SysWow64\SvcMan.exe
2012-04-28 04:29 . 2009-10-06 07:05 11576 ----a-w- c:\windows\system32\drivers\SSPORT.SYS
2012-04-28 04:29 . 2009-10-06 07:02 53816 ----a-w- c:\windows\system32\drivers\DGIVECP.SYS
2012-04-28 04:29 . 2012-04-28 04:29 -------- d-----w- c:\program files (x86)\Samsung
2012-04-22 23:34 . 2012-04-22 23:34 -------- d-----w- c:\program files (x86)\Common Files\Skype
2012-04-22 01:37 . 2012-04-22 01:37 -------- d-----w- c:\users\Laura\AppData\Local\Aimersoft
2012-04-22 01:37 . 2012-04-22 01:37 -------- d-----w- c:\program files (x86)\Common Files\Aimersoft
2012-04-22 01:36 . 2012-04-22 01:43 -------- d-----w- c:\program files (x86)\Aimersoft
2012-04-14 21:58 . 2012-03-01 06:46 23408 ----a-w- c:\windows\system32\drivers\fs_rec.sys
2012-04-14 21:58 . 2012-03-01 06:33 81408 ----a-w- c:\windows\system32\imagehlp.dll
2012-04-14 21:58 . 2012-03-01 05:33 159232 ----a-w- c:\windows\SysWow64\imagehlp.dll
2012-04-14 21:58 . 2012-03-01 06:38 220672 ----a-w- c:\windows\system32\wintrust.dll
2012-04-14 21:58 . 2012-03-01 05:37 172544 ----a-w- c:\windows\SysWow64\wintrust.dll
2012-04-14 21:58 . 2012-03-01 06:28 5120 ----a-w- c:\windows\system32\wmi.dll
2012-04-14 21:58 . 2012-03-01 05:29 5120 ----a-w- c:\windows\SysWow64\wmi.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-05-07 00:32 . 2011-05-04 00:59 45056 ----a-w- c:\windows\system32\acovcnt.exe
2012-04-01 16:49 . 2012-04-01 16:49 74752 ----a-w- c:\windows\SysWow64\RegisterIEPKEYs.exe
2012-04-01 16:49 . 2012-04-01 16:49 161792 ----a-w- c:\windows\SysWow64\msls31.dll
2012-04-01 16:49 . 2012-04-01 16:49 86528 ----a-w- c:\windows\SysWow64\iesysprep.dll
2012-04-01 16:49 . 2012-04-01 16:49 76800 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2012-04-01 16:49 . 2012-04-01 16:49 74752 ----a-w- c:\windows\SysWow64\iesetup.dll
2012-04-01 16:49 . 2012-04-01 16:49 63488 ----a-w- c:\windows\SysWow64\tdc.ocx
2012-04-01 16:49 . 2012-04-01 16:49 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2012-04-01 16:49 . 2012-04-01 16:49 367104 ----a-w- c:\windows\SysWow64\html.iec
2012-04-01 16:49 . 2012-04-01 16:49 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2012-04-01 16:49 . 2012-04-01 16:49 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2012-04-01 16:49 . 2012-04-01 16:49 35840 ----a-w- c:\windows\SysWow64\imgutil.dll
2012-04-01 16:49 . 2012-04-01 16:49 23552 ----a-w- c:\windows\SysWow64\licmgr10.dll
2012-04-01 16:49 . 2012-04-01 16:49 152064 ----a-w- c:\windows\SysWow64\wextract.exe
2012-04-01 16:49 . 2012-04-01 16:49 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2012-04-01 16:49 . 2012-04-01 16:49 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2012-04-01 16:49 . 2012-04-01 16:49 11776 ----a-w- c:\windows\SysWow64\mshta.exe
2012-04-01 16:49 . 2012-04-01 16:49 101888 ----a-w- c:\windows\SysWow64\admparse.dll
2012-04-01 16:49 . 2012-04-01 16:49 89088 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2012-04-01 16:49 . 2012-04-01 16:49 49664 ----a-w- c:\windows\system32\imgutil.dll
2012-04-01 16:49 . 2012-04-01 16:49 222208 ----a-w- c:\windows\system32\msls31.dll
2012-04-01 16:49 . 2012-04-01 16:49 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2012-04-01 16:49 . 2012-04-01 16:49 12288 ----a-w- c:\windows\system32\mshta.exe
2012-04-01 16:49 . 2012-04-01 16:49 114176 ----a-w- c:\windows\system32\admparse.dll
2012-04-01 16:49 . 2012-04-01 16:49 91648 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2012-04-01 16:49 . 2012-04-01 16:49 85504 ----a-w- c:\windows\system32\iesetup.dll
2012-04-01 16:49 . 2012-04-01 16:49 76800 ----a-w- c:\windows\system32\tdc.ocx
2012-04-01 16:49 . 2012-04-01 16:49 48640 ----a-w- c:\windows\system32\mshtmler.dll
2012-04-01 16:49 . 2012-04-01 16:49 448512 ----a-w- c:\windows\system32\html.iec
2012-04-01 16:49 . 2012-04-01 16:49 30720 ----a-w- c:\windows\system32\licmgr10.dll
2012-04-01 16:49 . 2012-04-01 16:49 165888 ----a-w- c:\windows\system32\iexpress.exe
2012-04-01 16:49 . 2012-04-01 16:49 160256 ----a-w- c:\windows\system32\wextract.exe
2012-04-01 16:49 . 2012-04-01 16:49 135168 ----a-w- c:\windows\system32\IEAdvpack.dll
2012-04-01 16:49 . 2012-04-01 16:49 111616 ----a-w- c:\windows\system32\iesysprep.dll
2012-04-01 16:49 . 2012-04-01 16:49 603648 ----a-w- c:\windows\system32\vbscript.dll
2012-02-17 06:38 . 2012-03-15 03:28 1031680 ----a-w- c:\windows\system32\rdpcore.dll
2012-02-17 05:34 . 2012-03-15 03:28 826880 ----a-w- c:\windows\SysWow64\rdpcore.dll
2012-02-17 04:58 . 2012-03-15 03:28 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2012-02-17 04:57 . 2012-03-15 03:28 23552 ----a-w- c:\windows\system32\drivers\tdtcp.sys
2012-02-15 18:01 . 2012-02-15 18:01 52736 ----a-w- c:\windows\system32\drivers\usbaapl64.sys
2012-02-15 18:01 . 2012-02-15 18:01 4547944 ----a-w- c:\windows\system32\usbaaplrc.dll
2012-02-10 06:36 . 2012-03-15 03:28 1544192 ----a-w- c:\windows\system32\DWrite.dll
2012-02-10 05:38 . 2012-03-15 03:28 1077248 ----a-w- c:\windows\SysWow64\DWrite.dll
2012-02-07 18:02 . 2012-02-07 18:02 1070352 ----a-w- c:\windows\SysWow64\MSCOMCTL.OCX
.
.
((((((((((((((((((((((((((((( SnapShot@2012-05-05_06.01.23 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-05-04 00:48 . 2012-05-07 00:33 48244 c:\windows\system32\wdi\ShutdownPerformanceDiagnostics_SystemData.bin
+ 2009-07-14 05:10 . 2012-05-07 00:33 29398 c:\windows\system32\wdi\BootPerformanceDiagnostics_SystemData.bin
- 2011-11-12 18:02 . 2012-05-05 05:27 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-11-12 18:02 . 2012-05-05 23:57 16384 c:\windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Cookies\index.dat
+ 2011-11-12 18:02 . 2012-05-05 23:57 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2011-11-12 18:02 . 2012-05-05 05:27 32768 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\index.dat
- 2009-07-14 04:54 . 2012-05-05 05:27 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2009-07-14 04:54 . 2012-05-05 23:57 16384 c:\windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat
+ 2011-11-11 18:08 . 2012-05-07 00:33 8624 c:\windows\system32\wdi\{86432a0b-3c7d-4ddf-a89c-172faa90485d}\S-1-5-21-224219832-3818582047-2716476788-1001_UserData.bin
- 2012-05-05 06:00 . 2012-05-05 06:00 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2012-05-07 00:31 . 2012-05-07 00:31 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive1.dat
+ 2012-05-07 00:31 . 2012-05-07 00:31 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
- 2012-05-05 06:00 . 2012-05-05 06:00 2048 c:\windows\ServiceProfiles\LocalService\AppData\Local\lastalive0.dat
+ 2011-11-14 03:19 . 2012-05-07 00:00 276318 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_S4.bin
+ 2011-11-12 21:41 . 2012-05-06 01:01 269872 c:\windows\system32\wdi\SuspendPerformanceDiagnostics_SystemData_S3.bin
- 2009-07-14 05:01 . 2012-05-05 05:59 477452 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2009-07-14 05:01 . 2012-05-07 00:31 477452 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-System.dat
+ 2009-07-14 04:45 . 2012-05-06 15:38 4982792 c:\windows\system32\FNTCACHE.DAT
+ 2011-05-03 10:09 . 2012-05-07 00:31 2451984 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache3.0.0.0.dat
+ 2011-11-11 19:49 . 2012-05-07 00:31 40486228 c:\windows\ServiceProfiles\LocalService\AppData\Local\FontCache-S-1-5-21-224219832-3818582047-2716476788-1001-8192.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 94208 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SugarSync"="c:\program files (x86)\SugarSync\SugarSyncManager.exe" [2012-03-19 9413712]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"SonicMasterTray"="c:\program files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe" [2010-07-10 984400]
"ATKOSD2"="c:\program files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe" [2010-08-17 5732992]
"ATKMEDIA"="c:\program files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe" [2010-10-07 170624]
"HControlUser"="c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe" [2009-06-19 105016]
"Wireless Console 3"="c:\program files (x86)\ASUS\Wireless Console 3\wcourier.exe" [2010-09-23 1601536]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-02-21 59240]
"Google Desktop Search"="c:\program files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" [2011-11-12 30192]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2009-02-27 30040]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-03-27 421736]
.
c:\users\Laura\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dropbox.lnk - c:\users\Laura\AppData\Roaming\Dropbox\bin\Dropbox.exe [2012-2-14 24246216]
EvernoteClipper.lnk - c:\program files (x86)\Evernote\Evernote\EvernoteClipper.exe [2012-3-22 1014112]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
AsusVibeLauncher.lnk - c:\program files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe [2011-5-3 548528]
FancyStart daemon.lnk - c:\windows\Installer\{2B81872B-A054-48DA-BE3B-FA5C164C303A}\_94E3CE3704FE82FBF49A6A.exe [2011-5-3 12862]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~2\Google\GOOGLE~3\GoogleDesktopNetwork3.dll
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp wsauth
.
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-04 135664]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-02-29 158856]
R3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files (x86)\Google\Google Desktop Search\GoogleDesktop.exe [2011-11-12 30192]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-04 135664]
R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [x]
R3 Samsung UPD Service;Samsung UPD Service;c:\windows\System32\SUPDSvc.exe [x]
R3 SiSGbeLH;SiS191/SiS190 Ethernet Device NDIS 6.0 Driver;c:\windows\system32\DRIVERS\SiSG664.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S1 ATKWMIACPIIO;ATKWMIACPI Driver;c:\program files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2010-07-26 17024]
S1 tmevtmgr;tmevtmgr;c:\windows\system32\DRIVERS\tmevtmgr.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AFBAgent;AFBAgent;c:\windows\system32\FBAgent.exe [x]
S2 Amsp;Trend Micro Solution Platform;c:\program files\Trend Micro\AMSP\coreServiceShell.exe coreFrameworkHost.exe [x]
S2 ASMMAP64;ASMMAP64;c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-07-03 15416]
S2 SSPORT;SSPORT;c:\windows\system32\Drivers\SSPORT.sys [x]
S2 TurboB;Turbo Boost UI Monitor driver;c:\windows\system32\DRIVERS\TurboB.sys [x]
S2 TurboBoost;Intel(R) Turbo Boost Technology Monitor;c:\program files\Intel\TurboBoost\TurboBoost.exe [2010-04-16 134928]
S2 UNS;Intel(R) Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-10-06 2655768]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2011-08-03 645048]
S2 wsnm;VMware View Client;c:\program files\VMware\VMware View\Client\bin\wsnm.exe [2011-02-19 494192]
S2 wsnm_usbctrl;VMware View USB Control;c:\program files\VMware\VMware View\Client\bin\wsnm_usbctrl.exe [2011-02-19 1120368]
S3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\DRIVERS\ETD.sys [x]
S3 IntcDAud;Intel(R) Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\DRIVERS\L1C62x64.sys [x]
S3 MEIx64;Intel(R) Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
S3 tmeevw;tmeevw;c:\windows\system32\DRIVERS\tmeevw.sys [x]
S3 tmnciesc;tmnciesc;c:\windows\system32\DRIVERS\tmnciesc.sys [x]
S3 vmwvusb;VMware View Generic USB Driver;c:\windows\system32\Drivers\vmwvusb.sys [x]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\DRIVERS\vwifimp.sys [x]
.
.
Contents of the 'Scheduled Tasks' folder
.
2012-05-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-04 00:04]
.
2012-05-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-05-04 00:04]
.
2012-05-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-224219832-3818582047-2716476788-1001Core.job
- c:\users\Laura\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-10 23:14]
.
2012-05-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-224219832-3818582047-2716476788-1001UA.job
- c:\users\Laura\AppData\Local\Google\Update\GoogleUpdate.exe [2012-02-10 23:14]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_B]
@="{6D4133E5-0742-4ADC-8A8C-9303440F7190}"
[HKEY_CLASSES_ROOT\CLSID\{6D4133E5-0742-4ADC-8A8C-9303440F7190}]
2009-11-26 05:49 70656 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\AsusWSShellExt_O]
@="{64174815-8D98-4CE6-8646-4C039977D808}"
[HKEY_CLASSES_ROOT\CLSID\{64174815-8D98-4CE6-8646-4C039977D808}]
2009-11-26 05:49 70656 ----a-w- c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSShellExt64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
2011-10-31 21:02 97792 ----a-w- c:\users\Laura\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncBackedUp]
@="{0C4A258A-3F3B-4FFF-80A7-9B3BEC139472}"
[HKEY_CLASSES_ROOT\CLSID\{0C4A258A-3F3B-4FFF-80A7-9B3BEC139472}]
2012-03-19 20:23 463952 ----a-w- c:\program files (x86)\SugarSync\SugarSyncShellExt_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncPending]
@="{62CCD8E3-9C21-41E1-B55E-1E26DFC68511}"
[HKEY_CLASSES_ROOT\CLSID\{62CCD8E3-9C21-41E1-B55E-1E26DFC68511}]
2012-03-19 20:23 463952 ----a-w- c:\program files (x86)\SugarSync\SugarSyncShellExt_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncRoot]
@="{A759AFF6-5851-457D-A540-F4ECED148351}"
[HKEY_CLASSES_ROOT\CLSID\{A759AFF6-5851-457D-A540-F4ECED148351}]
2012-03-19 20:23 463952 ----a-w- c:\program files (x86)\SugarSync\SugarSyncShellExt_x64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\SugarSyncShared]
@="{1574C9EF-7D58-488F-B358-8B78C1538F51}"
[HKEY_CLASSES_ROOT\CLSID\{1574C9EF-7D58-488F-B358-8B78C1538F51}]
2012-03-19 20:23 463952 ----a-w- c:\program files (x86)\SugarSync\SugarSyncShellExt_x64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ASUS WebStorage"="c:\program files (x86)\ASUS\ASUS WebStorage\SERVICE\AsusWSService.exe" [2010-03-16 1754448]
"ETDCtrl"="c:\program files (x86)\Elantech\ETDCtrl.exe" [BU]
"AmIcoSinglun64"="c:\program files (x86)\AmIcoSingLun\AmIcoSinglun64.exe" [2010-08-11 324096]
"RtHDVBg"="c:\program files\Realtek\Audio\HDA\RAVBg64.exe" [2011-05-03 2188904]
"IntelTBRunOnce"="wscript.exe" [2009-07-14 168960]
"Setwallpaper"="c:\programdata\SetWallpaper.cmd" [BU]
"Trend Micro Titanium"="c:\program files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" [2012-02-27 1304792]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-03-10 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-03-10 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-03-10 418840]
"Trend Micro Client Framework"="c:\program files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe" [2012-02-27 213824]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://asus.msn.com
mStart Page = hxxp://asus.msn.com
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: SmarThru4 Capture Selection - c:\program files (x86)\SmarThru 4\x64\WebCapture.dll2.htm
IE: SmarThru4 Save as HTML - c:\program files (x86)\SmarThru 4\x64\WebCapture.dll1.htm
IE: SmarThru4 Save Selected Text - c:\program files (x86)\SmarThru 4\x64\WebCapture.dll.htm
IE: SmarThru4 Web Capture - c:\program files (x86)\SmarThru 4\x64\WebCapture.dll
TCP: DhcpNameServer = 192.168.0.1
FF - ProfilePath - c:\users\Laura\AppData\Roaming\Mozilla\Firefox\Profiles\q1gzn1rn.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - user.js: general.useragent.extra.brc -
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
AddRemove-BitTorrent - c:\program files (x86)\BitTorrent\BitTorrent.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
c:\program files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
c:\program files (x86)\ASUS\SmartLogon\smartlogon.exe
c:\program files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
c:\program files (x86)\ASUS\SmartLogon\sensorsrv.exe
c:\program files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2012-05-06 17:41:50 - machine was rebooted
ComboFix-quarantined-files.txt 2012-05-07 00:41
ComboFix2.txt 2012-05-05 06:11
.
Pre-Run: 500,792,483,840 bytes free
Post-Run: 500,733,349,888 bytes free
.
- - End Of File - - 1FFE074D9BE706995743BC033BD46041
 
Ok I uninstalled all the ActiveX programs (there were 3?!) because I don't even know what it does and I googled it and didn't seem like something I needed. I checked the Startup menu and confirmed none of the crap, including Cyberlink was checked to start on boot. Here is the log from HijackThis.

System is faster, not superfast, but it isn't a very good computer in any case! I'm also using firefox though right now and I've always found it really slow. I'm still getting the iTunes startup error and google chrome won't open, but I haven't even tried to fix yet, I'm sure I can. I have access to changing the desktop picture.

Thank you !
Laura

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:37:24 PM, on 06/05/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\SugarSync\SugarSyncManager.exe
C:\Users\Laura\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1078\TmIEPlg32.dll
O2 - BHO: Trend Micro Toolbar BHO - {43C6D902-A1C5-45c9-91F6-FD9E90337E18} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files (x86)\Google\Google Toolbar\Component\fastsearch_B7C5AC242193BB3E.dll (file missing)
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: Trend Micro Toolbar - {CCAC5586-44D7-4c43-B64A-F042461A97D2} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SonicMasterTray] C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
O4 - HKLM\..\Run: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [SugarSync] "C:\Program Files (x86)\SugarSync\SugarSyncManager.exe" -startInTray -usedelay=true
O4 - Startup: Dropbox.lnk = Laura\AppData\Roaming\Dropbox\bin\Dropbox.exe
O4 - Startup: EvernoteClipper.lnk = C:\Program Files (x86)\Evernote\Evernote\EvernoteClipper.exe
O4 - Global Startup: AsusVibeLauncher.lnk = C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe
O4 - Global Startup: FancyStart daemon.lnk = ?
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: SmarThru4 Capture Selection - C:\Program Files (x86)\SmarThru 4\x64\WebCapture.dll2.htm
O8 - Extra context menu item: SmarThru4 Save as HTML - C:\Program Files (x86)\SmarThru 4\x64\WebCapture.dll1.htm
O8 - Extra context menu item: SmarThru4 Save Selected Text - C:\Program Files (x86)\SmarThru 4\x64\WebCapture.dll.htm
O8 - Extra context menu item: SmarThru4 Web Capture - C:\Program Files (x86)\SmarThru 4\x64\WebCapture.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204 (file missing)
O9 - Extra button: SmarThru4 Web Capture - {5941A0E4-56C1-4a49-9B18-05762CAC5F9B} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Web Capture - {5941A0E4-56C1-4a49-9B18-05762CAC5F9B} - (no file) (HKCU)
O9 - Extra button: SmarThru4 Capture Selection - {A07BFEF7-DD11-4937-B23B-E70C11D2EDF4} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Capture Selection - {A07BFEF7-DD11-4937-B23B-E70C11D2EDF4} - (no file) (HKCU)
O9 - Extra button: SmarThru4 Save as HTML - {E753A93F-2367-4978-BFA0-83048C1E61CB} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Save as HTML - {E753A93F-2367-4978-BFA0-83048C1E61CB} - (no file) (HKCU)
O9 - Extra button: SmarThru4 Save Selected Text - {F1F53366-3E11-47ab-BF84-580C94F9C9AD} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: SmarThru4 Save Selected Text - {F1F53366-3E11-47ab-BF84-580C94F9C9AD} - (no file) (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1078\TmIEPlg32.dll
O18 - Protocol: tmtb - {04EAF3FB-4BAC-4B5A-A37D-A1CF210A5A42} - C:\Program Files\Trend Micro\Titanium\UIFramework\ToolbarIE.dll
O18 - Protocol: tmtbim - {0B37915C-8B98-4B9E-80D4-464D2C830D10} - C:\Program Files\Trend Micro\Titanium\UIFramework\ProToolbarIMRatingActiveX.dll
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O20 - AppInit_DLLs: C:\PROGRA~2\Google\GOOGLE~3\GoogleDesktopNetwork3.dll
O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files (x86)\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: OpenVPN Service (OpenVPNService) - Unknown owner - C:\Program Files (x86)\OpenVPN\bin\openvpnserv.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Samsung UPD Service - Unknown owner - C:\Windows\System32\SUPDSvc.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Intel(R) Turbo Boost Technology Monitor (TurboBoost) - Intel(R) Corporation - C:\Program Files\Intel\TurboBoost\TurboBoost.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files (x86)\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: VMware View Client (wsnm) - VMware, Inc. - C:\Program Files\VMware\VMware View\Client\bin\wsnm.exe
O23 - Service: VMware View USB Control (wsnm_usbctrl) - VMware, Inc. - C:\Program Files\VMware\VMware View\Client\bin\wsnm_usbctrl.exe

--
End of file - 14986 bytes
 
I left the IE: Append.... and the IE: Convert [/B]entries out of the script because I didn't know if they were used in the Adobe Acrobat Pro 9 program. There are 2 appends and 2 xonverts in IE. If these aren't used in the program you kept, you can remove them

There are all part of AcroIEFavClient.dll for Toolbars in Adobe Acrobat.You should be able to find these Avtive X objects in Tools> Manage Add-ons.
==============================================================
They are also listed in HijackThis. If you want to remove them>>>>

Please reopen HijackThis to 'do system scan only '. Click all of the following if listed:

O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html


Close all of the Windows except HijackThis and click on "Fix Checked."
======================================================
Hopefully you will have gained some speed. A tip>Look through the Asus entries sometime. They were pre-loaded on the system and you may not use all of them. You can uninstall those you don't:
ASUS AI Recovery
ASUS FancyStart
ASUS LifeFrame3
ASUS Live Update
ASUS SmartLogon
ASUS Splendid Video Enhancement Technology
ASUS Virtual Camera
ASUS WebStorage
AsusScr_K3 Series_ENG
AsusVibe2.0
=======================================================
Remove all of the tools we used and the files and folders they created
  • Uninstall ComboFix and all Backups of the files it deleted
    [o] Click START> then RUN
    [o] Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  • Download OTCleanIt by OldTimer and save it to your Desktop.
    [o] Double click OTCleanIt.exe.
    [o] Click the CleanUp! button.
    [o] If you are prompted to Reboot during the cleanup, select Yes.
    [o]The tool will delete itself once it finishes.
    Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
    Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
  • Set a new, clean Restore Point
    [o] Click on Start> right click on Computer> Properties
    [o] Select System Protection
    [o] Click on the Create button (near bottom)
    [o] Type a name for the Restore Point
    [o] Click on Create again to save the restore point.
  • Deleting all but the most recent System Protection point in Windows 7
    [o] Click Start> Computer> right click the C Drive and choose Properties> enter.
    [o] Click Disk Cleanup from there.
    image2.png

    [o] Click Clean up system files
    This restarts Disk Cleanup to run in elevated mode.
    [o] Click the More Options tab
    w7-srp2.png

    [o] Click the Clean up under System Restore and Shadow Copies.
    [o] Click OK.
    [o] You will get a confirmation screen> Just click Delete.
    [o] Click OK on the Disk Cleanup Screen.
    [o] Click Delete Files on the Confirmation screen.
image6.png

This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
Images courtesy lytebyte.

Empty the Recycle Bin

Let me know if you have any questions.
 
Hi Bobbye, you have my eternal gratitude. I've just had to take a business trip, but will implement these measures as soon as I get back. I really appreciate your help. I hope the world returns your good karma.

Cheers,
Laura
 
You're welcome Laura. I will take whatever good karma I can get! Been running a bit short of that lately.

I'm going to close the thread since we handled the problem. The system is clean and should have speeded up a bit.

Run this once in a while so the files don't pile up:TFC (Temp File Cleaner)

Download TFC to your desktop
  • Open the file and close any other windows.
  • It will close all programs itself when run, make sure to let it run uninterrupted.
  • Click the Start button to begin the process. The program should not take long to finish its job
  • Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

TFC only cleans temp folders. TFC will not clean URL history, prefetch, or cookies. Depending on how often someone cleans their temp folders, their system hardware, and how many accounts are present, it can take anywhere from a few seconds to a minute or more. TFC will completely clear all temp files where other temp file cleaners may fail. TFC requires a reboot immediately after running. Be sure to save any unsaved work before running TFC.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
 
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