Primary IDE Hard Drive Failure error message on startup

By neowing
Nov 16, 2009
  1. Hello ? Techspot,

    4 days ago, I bought "Seagate Barracuda, 500GB, 7200RPM"
    I disconnected my old hard drive and place New Hard Drive inside the case and connect to Raid 3 in my P5B Deluxe. Next I re-connected everything and turn on the computer.

    A few min of starting, the screen say that I have "Primary IDE Hard Drive Failure" and want me to press "F1" key and I did. I install my windows. After that computer restart as normal, but the screen tell me the same question "Primary IDE Hard Drive Failure" and want me to press "F1" key"

    Next it will start windows normaly. Whenever, I turn on the computer, it will ask the same things over and over again.

    I want to know what is the best solution.


    Computer Specs:
    Motherboard: P5B Deluxe
    2GB Memory
    Seagate Barracuda, 500GB Hard Drive
    PNY nVidia 8600 ? Graphic Card.
  2. raybay

    raybay TS Evangelist Posts: 7,241   +10

    Call or email Seagate tech support. They usually have a new hard drive on its way to you within four hours, and await the arrival of the bad one to deal with any costs.
    When you call them, you will need the drive or a copy of the hard drive label in your hands.
    You can find additional information at on how to proceed.
    In some cases, if you got a "deal" you may have to deal with the Vender from whom you got the "deal."
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