Hello . New member here . I had posted this in the Introductions Forum and was advised to post it here . I apologize if this is not the correct place to put this . I did a search of forums and found some similar problems to mine . However they had either been locked by the time I found them or the remedies mentioned did not wholly apply to my older system ( Windows Me ) . I did a scan using SuperAntiSpyware which found some trojans and a couple of Registry entries . I have also found some entries in my Add/Remove Programs files which cannot be removed . I have read the Updated Viruses/Spyware/Malware preliminary Removal Instructions which consists of 8 steps . I have problems with Step 1 ( Temporarily Disable Real Time Monitoring Programs ) . I know some of my programs which I should disable but I am not sure about other programs . I have downloaded Ccleaner mentioned in Step 3 but I am hesitant to use it as I am unfamiliar with it and I understand it can cause problems if the wrong items are "cleaned" . Step 4 mentions to download Malwarebytes' Anti-Malware . Unfortunately they do not support my Windows Me . I have downloaded Hijackthis mentioned in Step 7 . Therefore it looks like the only logs I could post would be from SuperAntiSpyware and Hijackthis . Would this be sufficient or would I need more ? I would also like to know if I should run scans in Safe Mode and also enable " Show hidden files and folders " and uncheck " Hide file extensions for known file types " and also uncheck " Hide protected operating system files " ? Could you also tell me which forum would be best to post this in ? Again I am sorry if this is a breach of this forums etiquette but I really need help here and had no idea where else to post this . I thank you in advance for any help you can extend .