Random freeze or total crash on new build

By DaMak420 ยท 83 replies
Sep 2, 2008
  1. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

  2. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    I reseated my heatsink, and used some new thermal paste...

    I am thoroughly frustrated right now.... I fired my pc back up, and saw the temp displayed at 108c, and immediately shut it down.

    I don't want to take the risk of burning up this CPU......(which I may have already done damage at this point...

    I KNOW I have the heatsink seated properly... I have checked it over and over and over again..... I know i am not using too much or too little thermal paste..... and I watched the fan spin like crazy, so i know the fan is working.

    I think something has to be eff'd with the heatsink..... I think I am going to have to order a new one from newegg. If any1 has any suggestions for a heatsink/fan combo they KNOW will work, with my socket (LGA775)... I want the best possible one on the market....

    Also, if they carry it at Tiger direct, that is a bonus, cuz they have one 10 minutes from my house.
  3. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Wow! That is over the boiling point of water. Seriously, I would go to the hardware forum here that deals with CPUs and tell them all the pertinent information such as what you did to rectify your problem and your serious heat issue.
  4. hellokitty[hk]

    hellokitty[hk] Hello, nice to meet you! Posts: 3,448   +145

    WOW, even if you DIDN'T have case fans...your temps are WAY too high.


    This is kinda big though.

    This is suposedly the best one:
  5. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    ok... i reseated it ONE MORE TIME...... i am in safe operating temps now.... TY LORD!

    Actually these r the best temps i have seen since I built this rig...... 48-52c at idle.

    I think I am still going to buy a new heatsink/fan and see if i can drop that way down..... but i seem to atleast be running right now.
  6. hellokitty[hk]

    hellokitty[hk] Hello, nice to meet you! Posts: 3,448   +145

    thats good. Anymore crashes?
  7. nickc

    nickc TechSpot Paladin Posts: 923   +11

    that is good but still 25 C over what it should be.
  8. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    well..... I dont know if I have any more crashes...... because the vid card went down last night!!!!

    I am losing my mind with this rig....

    so... I went and bought the thermal take heat sink above. Got it seated nicely.... fired up... had temps at around 42c.... I was happy..... but not over joyed.... I then realized i had the heatsink seated backwards.....<shrug>

    Backwards meaning, it lines up perfectly with my case exhaust fans....... so I had the exhaust fan on my case about an inch away from the intake side of the heatsink. The heat sink was then dumping hot air into my case. At 42c.... maybe i should have left well enough alone.

    I pulled the heatsink, and reseated one more time...... the end was near..... I complete the heat sink install. Fired up the computer..... Everything sound great... I look up... no display on either monitor..... infact they are on "hybernate" still..... I check the plugs in the back to make sure they are secure.... yep... secure..... So I shut the pc down(press and hold the power button). I pull the side panel and have a look...... Everything looks secure... I check the power cords to the Graffix card... secure, connected.... I turn the pc back on and watch...... Took me a second... and I had to get REALLY low..... the gpu fan doesnt move at all...... but the little light inside the graffix card comes on.... so there IS power flowing through there.....

    I pulled the graffix card, inspected it for any signs of anything.... couldnt find any... I replaced it... same thing.... the fan doesnt come on, and i got no display on either monitor.


    The only thing I can think of, is that the power cable to the mobo isnt completely secured and connected... but I would think that would affect other parts of the system. I will check this when I get home today at lunch time.

    Does any1 have any other thoughts? I am reaching the point of mental breakdown. /sigh
  9. CCT

    CCT TS Evangelist Posts: 2,653   +6

    I once worked on a comp with some tucked-away cabling and after some fiddling tried to boot and NO VIDEO!

    Turned out I had pulled on the vid cable enough that it partially came out of the LCD socket.

  10. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    ill check those connection too when I get home..... I dont *THINK* that is the issue though, as the gpu fan wont fire up, and the monitors (as soon as I plug them into the vid card) go from the factory screen saver, to the "connected" hybernate mode.

    i really just want this thing to work. I REALLY miss my gaming and farting around on the net. I was so upset last night i walked away..... and left till today.

    If I cant find a way to make this work... I might give up on EVGA...... this will be my second dead gpu in less than month from them.
  11. hellokitty[hk]

    hellokitty[hk] Hello, nice to meet you! Posts: 3,448   +145

    go back to your emachine! i did that once, it was painfully slow X.X.

    Oh really? i (and 70%+ of the educated people agree) that evga is one of the best. Is this your first build? Is it your only comp? If its not, I think its time to start the painfull process of trouble shooting all your parts T.T.

    What games do you miss? Im curious, whenever i stop playing for a while, i start to have n00b spray :/.
  12. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    AHHH! So I have been using my old machine now for the weekend (its a dell =P)

    I know EVGA makes good stuff... I am just frustrated. 2 dead gpu's makes me wanna cry... I had a bad 9800Gx2, and now a bad 280..... but, my new 280 should be here today. I should be back up and running.

    The 9800gx2 had *1* bad gpu, but actually still worked (poorly tho, considering the card) now the 280 is totally dead. the 9800gx2 was DOA tho(the one gpu)

    Anyway.... I been missing my COD4, my CS:S, my "5 logging" in wow......

    lol I do play a lot of wow.... went from 60FPS + in any instance... to 8-11 fps..... /gag

    I think all my other parts are good. Everything else seems to be running just fine.

    I will update after I install the new card at lunch today.
  13. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    good news... its not a bad graphics card....

    bad news..... -clueless- .....
  14. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

  15. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Man, I was hoping that was your issue and thus resolved. DaMak420, can you give a concise list of all that you have tried so that we can have an overview and then give you other possible ideas? You've worked so hard on this...
  16. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    well it seems my heat issue is resolved... or atleast so it seems.... I dont know if the crashing issue is resolved yet, because before the graphics card stop working, I hadnt really had my computer on longer than enough time to check the temps, and make some adjustments.

    I reseated the heat sink one last time, to correct the direction of air flow, so it was using the case fans instead of fighting them, I turned the computer on, and nothing comes from the vid card, and the gpu fan doesnt turn on.

    Everything seems to boot up just fine, and normal. although, I can't see anything to truly know this.

    I am rather frustrated, and i think my wife is going to shoot me hahahaha......
  17. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    double post. sorry
  18. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    bump! I am drooling to use this machine.... my mobo is beyond newegg's RMA period... I am wondering if i have to send it in to the manufacturer..... /wrists
  19. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Asus is notorious for lousy customer service, especially the phone tag game -- if you happen to connect.

    I would ask the motherboard gurus here on how to deal with Asus. Are you certain it is the motherboard?
  20. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    no... i am not certain its the mobo.....

    It cant be much else though... the whole system worked..... I dont think its the ram... i know its not a temp issue right now....I dont think its the cpu....... AHHHH!
  21. hellokitty[hk]

    hellokitty[hk] Hello, nice to meet you! Posts: 3,448   +145

    omg, that would suck to be you xD. Anyway...

    why so? i would personaly consider the CPU and or MOBO because aside from the graphics card issue, everything elese seems unlikely. But we know that the graphics card is probably not the cause.
  22. CCT

    CCT TS Evangelist Posts: 2,653   +6

    Since you have now gained all this invaluable experience installing and removing, why not do this:

    Turn it off, pull the plug, discharge the caps by pressing the power button, and then remove EVERYTHING and clean off the old paste and start fresh.

    FRESH! I tell you.

  23. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    Likely my next step. If that doesnt work, I am going to order a new mobo to try it out.I am not sure if ill get another Striker though..... ./sigh. i dont want to start over!!!!!
  24. DaMak420

    DaMak420 TS Rookie Topic Starter Posts: 189

    hey quick question...... do you think if I reset my CMOS this could fix it? I havent done that..... I might try that today at lunch... I havent disassembled anything yet, cuz i haven't had time... but this weekend the whole rig comes a part if this doesnt do the trick.
  25. CCT

    CCT TS Evangelist Posts: 2,653   +6

    One thing is, it cannot hurt. :)

    ps: you might want to check the Asus Q fan settings and make sure it is either OFF (makes cpu fan run FAST) or if ON that the target temp is the lowest available.
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