Random Redirect and Software update issue

By ousleeper ยท 9 replies
Feb 13, 2009
  1. I have a problem downloading software updates. I first realized it when my virus software (McAfee) was unable to update. Then I started getting random redirects from google. I think that I have that under control thru looking at some previous posts. I disconnected my router to eliminate that from being the issue, and I still have the dl/update issue...as well as I can't run the defrag anymore. Attached is a Hijack This log. Any help would be appreciated...I'm almost to the point of formatting and reloading the OS.
    Forgot to add, I've run:
    - CCleaner 2x
    - Uninstalled McAfee Security Suite
    - Malwarebytes' Anti-Malware
    - SuperAntiSpyware Home Edition Free Version
    - Won't let me update Java
    - Hijack This -- log attached.

  2. mflynn

    mflynn TS Rookie Posts: 2,655

    Open Mbam click logs and Attach all the logs one at a time!

    Open SAS click preferences then Statistics/Logs Attach all logs.

  3. ousleeper

    ousleeper TS Rookie Topic Starter

    Here are the logs...I just ran The F-Secure Online Virus Scanner as well...
    I've attached a new HiJack This log from it...
    The MBAM and SAS logs were before the 1st HiJack This log.

  4. mflynn

    mflynn TS Rookie Posts: 2,655

    These logs are clean so to fix your issues continue..

    Update then run SAS
    Click Preferences-Repairs
    Then counting down from top do the following entries

    Numbers 6, 8, 11, 12, 13, 15,18, 19, 20, 21, 22, 24, 25, 26 and 27!

    OK now do the below steps

    Download SDFix to Desktop.


    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.
    Download ComboFix

    NOTE: If you have had ComboFix more than a few days old delete and re-download.

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.

  5. ousleeper

    ousleeper TS Rookie Topic Starter

    OK - I've completed the tasks specified, and I attached the 3 logs.

  6. mflynn

    mflynn TS Rookie Posts: 2,655


    Combofix found some real bad boys.

    Run HJT Scan only remove the below
    O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)

    Another run indicated!
    OK there were found/removed items in both SDFix and Combofix so we need to run again as the first run likely exposed things that were not even seen the first time. So another run will likely find more. So run them both again. Get me clean logs.

    Ge us a status report on how all is running.

  7. ousleeper

    ousleeper TS Rookie Topic Starter

    Ok - I ran thru that process again. Ran SDFix and then ComboFix and finally HiJackThis. The 3 logs are attached.

    Everything seems to be looking great now. I can run Windows Update...update my spyware software...I can even run Defrag...AWESOME!

    I appreciate your assist! I guess if you think that I need to do more...let me know.

    Thanks alot!
  8. mflynn

    mflynn TS Rookie Posts: 2,655

    OK good but just a little more.

    Run HJT Select and remove the entried below.
    O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\Program Files\PartyGaming\PartyCasino\RunCasino.exe (file missing)
    O23 - Service: CSIScanner - Unknown owner - C:\Program Files\PrevxCSI\prevxcsi.exe (file missing)

    Since combofix found issues then run it once more to confirm clean. If so we will close this one.

  9. ousleeper

    ousleeper TS Rookie Topic Starter

    Took care of the 3 issues...here is the new ComboFix and HiJackThis logs.

  10. mflynn

    mflynn TS Rookie Posts: 2,655

    Great that is it. Job well done!

    Thread closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.

    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner.
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

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