Random shut-downs

Johnathon

Posts: 6   +0
So, a few months ago I bought a Dell inspiron 5552 laptop and in the past month or two I have been dealing with problems which are becoming VERY frequent. At random times, especially when I'm gaming, my laptop switches off - even when my laptop is cool. I downloaded Piriform's Specci and here are the results I got for the following hardware (Celsius): CPU 51, Motherboard 52, Hard drive 38 - These are the results on balanced and Dell battery life extender enabled. I've seen videos of dusting a laptop's ventilation system however their temperatures didn't seem to make a significant difference so I didn't try it. Any ideas?
 

jobeard

Posts: 13,822   +1,742
Most probable issue is still the cooling and secondly too much power drain via graphics adaptor.
 

Johnathon

Posts: 6   +0
  • Thread Starter Thread Starter
  • #3
My graphics settings are set to: maximum battery, 3D preference on performance over quality, resolution 1366x768, colour depth 32 bit and refresh rate 60Hz. What should I change which will not drastically alter the over-all quality of the laptop?
 

jobeard

Posts: 13,822   +1,742
Now that you have the settings, you can test anything else to see if that avoids the symptom and proceed from there
 

Johnathon

Posts: 6   +0
  • Thread Starter Thread Starter
  • #5
I switched to 16 bit and a refresh rate of 40Hz, hopefully that helps.

Thanks :D
 

jobeard

Posts: 13,822   +1,742
I would think that 3D and resolution 1366x768 would be more likely to stress the laptop. Recall; Laptops are not gaming systems but intended for portability, so while they might run a bit like that, they will certainly stress the hardware in gaming.