Hey there, my computer is an HP XP.
It's only about a year and a half old and ever since I installed an internet connection to it (around the same time I bought it), a WSOD appears and I have to restart the computer. This would happen even when I'm just browsing websites.
I've asked for help previously and they said it was either a virus, the computer overheating or something's fragmented. I think it is most likely a virus, but nothing has been alerted.
The screen would turn completely white and I wouldn't be able to do anything. No sound, nothing. Sometimes it would go into stripes.
It would be a great help if you could shed some light onto the problem. If there is anything else you need to know, just tell me! I'm quite new to this. Thank you!
It's only about a year and a half old and ever since I installed an internet connection to it (around the same time I bought it), a WSOD appears and I have to restart the computer. This would happen even when I'm just browsing websites.
I've asked for help previously and they said it was either a virus, the computer overheating or something's fragmented. I think it is most likely a virus, but nothing has been alerted.
The screen would turn completely white and I wouldn't be able to do anything. No sound, nothing. Sometimes it would go into stripes.
It would be a great help if you could shed some light onto the problem. If there is anything else you need to know, just tell me! I'm quite new to this. Thank you!