Please help me, I have been having crazy problems with my system for the past week and have tried so many scans to no avail. But in my desperate search for a fix, I think my luck changed as I stumbled onto this site that gave a very comprehensive 8-step malware remove guide. I followed the steps but I still have the following problems:
1. When I click on google results in IE they go to other sites (not always but probably 40% of the time). I have to hit the Back button several times then re-clicking the result before it brings me to the correct site - or may have to restart google and restart the search.
2. Out of the blue another site will launch in the background. For example, I will be using MS Word and then suddenly Word becomes unselected (I.e. the bar on the top of the Word screen turns a lighter shade and I can't interact with it until I click on it again). At this point I don't see anything else being opened on my task bar but when I click on Alt-Tab I see that in the background IE is active and is running some random site (common sites are "clickfeedmanager" or "generictops.com" or some other random site). When I try to select this IE site, nothing comes up.
3. Whenever I do a google search it takes an abnormal amount of time for the search to be completed. At first I thought it was my internet connection but when I go to a site directly by typing it's URL into IE, it loads at a normal speed - only google results show a slow speed.
4. When I download a malware or adware program and try to install it or when I try to run some already installed malware programs (e.g. Spybot), an hour glass would appear for 15 seconds then nothing happens. Luckily I was able to run Malwarebytes and SuperAntiSpyware.
I've attached my Malwarebytes, SuperAntiSpyware, and Hijack This log files. Also, I did a virus scan using NOD32 and it detected but can't clean the "Win32/Olmarik Torjan". Not sure whether that is relevant but I thought I would include in case it is the source of my misery.
Please please help me!
Thank you in advance.
1. When I click on google results in IE they go to other sites (not always but probably 40% of the time). I have to hit the Back button several times then re-clicking the result before it brings me to the correct site - or may have to restart google and restart the search.
2. Out of the blue another site will launch in the background. For example, I will be using MS Word and then suddenly Word becomes unselected (I.e. the bar on the top of the Word screen turns a lighter shade and I can't interact with it until I click on it again). At this point I don't see anything else being opened on my task bar but when I click on Alt-Tab I see that in the background IE is active and is running some random site (common sites are "clickfeedmanager" or "generictops.com" or some other random site). When I try to select this IE site, nothing comes up.
3. Whenever I do a google search it takes an abnormal amount of time for the search to be completed. At first I thought it was my internet connection but when I go to a site directly by typing it's URL into IE, it loads at a normal speed - only google results show a slow speed.
4. When I download a malware or adware program and try to install it or when I try to run some already installed malware programs (e.g. Spybot), an hour glass would appear for 15 seconds then nothing happens. Luckily I was able to run Malwarebytes and SuperAntiSpyware.
I've attached my Malwarebytes, SuperAntiSpyware, and Hijack This log files. Also, I did a virus scan using NOD32 and it detected but can't clean the "Win32/Olmarik Torjan". Not sure whether that is relevant but I thought I would include in case it is the source of my misery.
Please please help me!
Thank you in advance.
