Reinstall windows drivers not detected

[necee99]

Hello again friends. this time a different problem. I was helping out a friend with a serious trojan problem, that would not let us do anything except for getting on the internet. and it showed this expensive antivirus software to buy. it would not let me run restore nor would it f-11 to factory settings. she has a dell latitude 600, windows xp. i have a windows xp dell re install cd. so i reinstalled a fresh windows on her laptop.

the reason i am here is not for the virus issue. it seems to be gone. the problem is so is everything else. the sound card is not reconized niether is the modem and who knows what else is missing. at the reinstall it overwrote some of the former windows files with new files and it asked to repartition the drive. i just saved the fresh copy, as it seems, over the old one honestly did not really know what i was doing, just trying to live and learn.

please help. what should i do? how will i get the os to recongnize my hardware? or what is the problem. i am stumped.

 

[mailpup]

Every time you reinstall Windows you have to also install motherboard, sound, video, LAN, etc. drivers. Go to Dell's website for the appropriate drivers for your friend's model.

 

[necee99]

ok will do. thanks. let's see if i can do this :wave: one quick question, is the bios considered the motherboard, b/c i don;t see anything specifically for the motherboard.

 

[mailpup]

The BIOS chip is on the motherboard but you don't want to flash the BIOS unless you have to because there is a risk you will destroy the motherboard. Just install drivers. Can you find the Dell service tag number on the PC in question? If you use that, you should be able to go directly to the drivers you need.

 

[necee99]

Thanks a lotttt Mailpup... it works perfectly. :grinthumb