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Rootkit problems on program loads. browser redirects

By justapinhead · 20 replies
Feb 24, 2010
  1. good lord I don't know where to begin to explain this mess I have.
    At first, when I did a search on Google (using firefox) it redirected to odd sites.
    Then some programs would not load and I jumped in here for help.

    After running Malware Bytes, Super Anti Spyware, I had to reboot, and before i could get to the login screen where I put my username password in, a box pops up and says:

    In the blue header: services.exe - Bad Image - then in the main box:
    The application or dll globalroot\systemroot\system32\4DW4R3mwrAxhfbup.dll is not a valid windows image. Please check this against your installation diskette.
    Then it did it with lsass.exe (had to click ok on each)

    Finally got password entered, windows started to load and box after box pops up with the same message. the boxes were:

    Then Avast pops up 10 messages about c:\windows\system32\drivers\4DW4r3******
    (various things)

    Well I finally got java updated, went to control panel and the old java install was not there. And I know I had updated it went my laptop alerted me.

    At any rate, no matter what I click on to open, I get the same error message box, it just pertains to whatever program I try to open.

    But after all this, when i go to google in firefox, it is opening the correct links now.

    Needless to say, I am a bit confused.
    Anyone can help me, I would much appreciate it.

    Attached Files:

  2. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    MBAM reported "No action taken"; reconfigure its option to quarantine and it will fix a few

    see greatis.com re 4dw4r3x
  3. justapinhead

    justapinhead TS Rookie Topic Starter

    re-ran malwarebytes and it came up with no problems. some how the ones in the log file i attached are in quarenteen. go figure.

    tried the unhackme program (that thing is a delight to figure out - not sure i really did)
    but i got rid of some things and now when i open things or reboot, i am not getting the error messages i was.

    as far as the other log files, do they seem ok?

    And on another point, i have some things i would like to inquire about coz i have no idea about them:

    when i was in add/remove programs, i have 2 microsoft.net framework listings.
    one is 1.1 and one is 2.0 - can i delete the 1.1?

    also, there is a microsoft silver light (whatever that is), dunno if i need it.

    also there is something called bonjour - no idea what it is either?

    and sumpthin called ffdshow (rev 2033) - keeper?

    hey - as me name says - just a pin head :)

    anything else ya want me to proceed with?
  4. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

  5. Broni

    Broni Malware Annihilator Posts: 53,874   +370

    Some web pages use it instead of Flash, so you may need it.

    It comes installed with iTunes. If you use some Apple devices like iPhone, you may need it.

    These are video codecs. You may need them.

    As for your issues: c:\windows\system32\drivers\4DW4r3******
    This is a rootkit.

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  6. justapinhead

    justapinhead TS Rookie Topic Starter

    Dagumit - now i went by what jobeard said and deleted them things, and now by what you be sayin, i prolly should git them again. Oh well.

    log files attached.

    Attached Files:

  7. Broni

    Broni Malware Annihilator Posts: 53,874   +370

    There is no rush here. I said, you MAY need them. It doesn't mean, you'll need them right now.
    Your browser will tell you, when it need Silverlight. As for codecs, if some video won't play, you'll know, what is missing.

    Just to let you know, that there is a keylogger installed on your machine, which we're about to remove. If you installed it on purpose, let me know.

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:


    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
    • A new HijackThis log.
  8. jobeard

    jobeard TS Ambassador Posts: 10,432   +801

    CAVEAOT EMPTOR! Codec and 'player updates' are a favorite means of inducing a Torjan infection.

    Make sure you have the latest players for your videos and mp3/4 files. Then ignore all such
    bogus messages. These 'tools' are very difficult to test with any A/V product and thus they GET YOU!

    btw: Flash usage is 10X that of Silverlight. Imo, you just don't need it, just like
    I dump any website page that Only Displays or operates correctly in IE.
    Stick with W3C standards and you will do well.
  9. justapinhead

    justapinhead TS Rookie Topic Starter

    As requested, here ya be.

    Attached Files:

  10. justapinhead

    justapinhead TS Rookie Topic Starter

    oh jeez. ignore last post as far as combo fix. i uploaded the wrong file.
    attached is the correct one. hijack this file uploaded is correct one.

    Attached Files:

  11. Broni

    Broni Malware Annihilator Posts: 53,874   +370

    How are the issues?

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.


    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.

    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

    Post fresh HijackThis log as well.
  12. justapinhead

    justapinhead TS Rookie Topic Starter

    Deleted Combo Fix.
    Ran TFC.exe (twice) and nutin happens. It says getting user folders and then stopping running processses, but then i sat (twice) for half an hour and it did not do anything. Is that regular?

    btw, i was logged in as admin. However, in between tries, i checked user accounts, and i have an account listed as ASP.NET Machine A... that no one in my house created and it is password protected. Ya got any brilliant ideas about this little goober? I didn't like seeing it there, let alone the account name is pesky.

    Shall I proceed with kaspersky or wait?

    and, i'm hungry so it s snack time.
  13. Broni

    Broni Malware Annihilator Posts: 53,874   +370

    No worries...
    Instead of TFC....

    Download ATF Cleaner by Atribune.

    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Unselect Cookies.
    Click the Empty Selected button.

    If you use Firefox browser
    Click Firefox at the top and choose: Select All
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Unselect Cookies.
    Click the Empty Selected button.

    If you use Opera browser
    Click Opera at the top and choose: Select All
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Unselect Cookies.
    Click the Empty Selected button.

    Click Exit on the Main menu to close the program.
  14. justapinhead

    justapinhead TS Rookie Topic Starter

    k, had atf, real quick.

    how bout another online scanner? kaspersky downloads program but does not wanna do database update. just stalls.

    ya got a preference?
  15. Broni

    Broni Malware Annihilator Posts: 53,874   +370

    Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • When asked, allow the ActiveX control to install
    • Click Start
    • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
    • Click Scan (This scan can take several hours, so please be patient)
    • Once the scan is completed, you may close the window
    • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
    • Copy and paste that log as a reply to this topic
  16. justapinhead

    justapinhead TS Rookie Topic Starter

    Eset work ok.

    oh yeah, thank you for your patience and help.

    believe it or not, there are folks who appreciate people like you alot more than we know how to say.

    everything seems to be working ok up to now.

    gonna let this scan tonight, gotta go to bed.

  17. Broni

    Broni Malware Annihilator Posts: 53,874   +370

    You're very welcome :)
    Post the log, whenever you can...
  18. justapinhead

    justapinhead TS Rookie Topic Starter

    ooooo K!

    Eset found more dirty laundry. Files attached.

    From what i was reading on this forum, suppose i can get rid of spybot, ad-aware, spyware blaster? don't really see anyone using them for fixes and what not.

    btw, explored your website, many useful things there!

    Attached Files:

  19. Broni

    Broni Malware Annihilator Posts: 53,874   +370

    Thank you :)

    You may as well :)

    All items found by Eset are located in your restore points, so no big deal here, since we'll reset system restore in a moment.


    Verify your Java version here: http://www.java.com/en/download/installed.jsp
    Update, if necessary.
    Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista).


    Disable TeaTimer, as it'll interfere with the cleaning process:
    Right click Spybot's TeaTimer System Tray Icon.
    Click Exit Spybot-S&D Resident.
    TeaTimer closes.
    NOTE. If on re-boot, Spybot inquires about registry change(s), allow it.

    Alternatively, I suggest, you uninstall Spybot since it's a tool of the past.


    Print this post out, since you won't have an access to it, at some point.

    1. Open HijackThis.

    2. Close all windows, except for HijackThis.

    3. Put checkmarks next to the following HijackThis entries:

    - R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

    4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

    - O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    - O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

    5. Click on Fix checked button.

    6. Restart computer.

    When done....

    Your computer is clean [​IMG]

    1. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
  20. justapinhead

    justapinhead TS Rookie Topic Starter


    Muchas gracias señor!

    Shoot, now all the fun is gone and I'm gonna have to work on the honey do list :(

    Ok, what do I owe ya?
  21. Broni

    Broni Malware Annihilator Posts: 53,874   +370

    Happy surfing :)
    I'll mark this thread as resolved...
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