Hello,
Yesterday afternoon, my internet appeared to have gone down. I attempted to fix it in the usual way (turn it off and on) but to no avail. I assumed it must be on the ISPs end and continued on with my day.
The internet was still not working this morning, so I checked to see if it might be the router that is causing the issue. Lo and behold, I can access the internet through the modem. Great, router is bust.
Reconfigured it, I updated the firmware, and then did a series of ping tests.
Ping test to google through the ethernet was successful. Ping test to router IP address through the router was successful. Ping test to google through router was unsuccessful.
Does anyone have an idea what the problem might be? Just to reiterate, this is an issue across all devices (Mac, PC, iPhone/iPad, Android, PS3, etc... )
Yesterday afternoon, my internet appeared to have gone down. I attempted to fix it in the usual way (turn it off and on) but to no avail. I assumed it must be on the ISPs end and continued on with my day.
The internet was still not working this morning, so I checked to see if it might be the router that is causing the issue. Lo and behold, I can access the internet through the modem. Great, router is bust.
Reconfigured it, I updated the firmware, and then did a series of ping tests.
Ping test to google through the ethernet was successful. Ping test to router IP address through the router was successful. Ping test to google through router was unsuccessful.
Does anyone have an idea what the problem might be? Just to reiterate, this is an issue across all devices (Mac, PC, iPhone/iPad, Android, PS3, etc... )