Samsung says option to disable Bixby button coming to Note 9

midian182

Posts: 6,677   +59
Staff member

Samsung put a lot of effort into Bixby 2.0­—the latest version of its personal assistant that arrived alongside the Note 9—but not everyone is a fan. As is the case with its older handsets, Samsung included a dedicated Bixby launch button on the side of the phone; a feature that's easy to activate by accident when trying to lower the volume or simply holding a handset. But whereas the button can be disabled in the settings area of the Note 8, S8, and S9, there’s no such option available in the Note 9.

Thankfully for owners of Samsung’s latest flagship, the ability to disable the Bixby button should arrive in the next few weeks. Replying to a complaint, Samsung Germany tweeted that the company is working on implementing the option and it is set to return by the end of September.

The tweet does suggest that Bixby will only be deactivated when the phone is locked, but it’s still better than nothing at all. It could also be that this is an error in the wording and there will be an option to disable the Bixby key completely. Either way, it should appease annoyed owners who keep accidentally pressing the button.

As Samsung already lets users turn off the assistant on its other phones, it seems the company was trying to encourage people to use Bixby 2.0 on the Note 9 by not including the option. And while an official remapping ability would also be welcome, most people just use third-party software to enable this function.

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Theinsanegamer

Posts: 2,402   +3,494
This is just samsung being boneheaded. They figured they could finally, after so long, force users to accept their garbage software, only to get told off by consumers.

They'll keep trying though.
 
I just disabled the Bixby apps, and the button does nothing on my Note9, now. Which is fine. I don't really need the button to do anything else. It was pretty obvious to me to disable the apps, but I guess the idea is that you can't still use Bixby if you do what I did. Since I don't use Bixby, it did not matter to me. Given that people really want to disable the button, I am very surprised to keep hearing that "it can't be disabled."