Archean
Posts: 5,650 +102
Samsung tells customer to shut up about Galaxy S4 fire and they’ll swap his burnt phone
(found this image from another source)
Neowin on Sunday shared the story of YouTube user GhostlyRich, whose Galaxy S4 recently caught fire while it was plugged in and charging overnight. He was awakened by the smell of burning electronics and when he discovered the smoking phone, he was able to unplug it before any serious damage occurred. Then, he posted a YouTube video about it.
Samsung saw the video and instead of rushing to rectify the situation and let it blow over, as everything on the Internet does, the company sent the user a letter. In this letter, Samsung reportedly stated that it would swap out the man’s charred and now useless Galaxy S4 — which was still under warranty, mind you — only if he removed his video discussing the matter from YouTube.
Neowin
(found this image from another source)
Neowin on Sunday shared the story of YouTube user GhostlyRich, whose Galaxy S4 recently caught fire while it was plugged in and charging overnight. He was awakened by the smell of burning electronics and when he discovered the smoking phone, he was able to unplug it before any serious damage occurred. Then, he posted a YouTube video about it.
Samsung saw the video and instead of rushing to rectify the situation and let it blow over, as everything on the Internet does, the company sent the user a letter. In this letter, Samsung reportedly stated that it would swap out the man’s charred and now useless Galaxy S4 — which was still under warranty, mind you — only if he removed his video discussing the matter from YouTube.
Neowin
