Welcome to TechSpot Rob. Hopefully we can work around the Symantec Endpoint running. I'd like you to reset the Cookies to prevent the Tracking Cookies: When the system has been cleaned, I'll will give you some tips for extra security: I'd also like to mention that frequently when we see so many Tracking Cookies on a system, it's an indication that the system isn't being maintained with features such as Disc Cleanup, Error Checking, Defrag, etc.
Reset Cookies
For Internet Explorer: Internet Options (through Tools or Control Panel) Privacy tab> Advanced button> CHECK 'override automatic Cookie handling'>
CHECK 'accept first party Cookies'>
CHECK 'Block third party Cookies'>
CHECK 'allow per session Cookies'> Apply> OK.
There is malware in the System Restore points. I will have you remove them at the end, but for now, please do not use this feature as it could reinfect the system.
Is this a work computer? I note the following entries:I can't tell you whether they are legitimate because I don't know what they are.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://companyweb
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://companyweb/
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = RTD.local
O17 - HKLM\Software\..\Telephony: DomainName = RTD.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = RTD.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = RTD.local
Can you give me more ides of the search problem? Since you question a Google Redirect, I'd like you to describe what's happening:
1. If you type a word in the Google search box, and then choose one of the sites that comes up, what happens?
2. Does a different site load?
3. Does any site load?
4. Are the sites the same/different?
5. Are you also having ads pop up?
6. Are you sure you're not seeing a Google page saying DNS server couldn't be contacted?
When you give me a bit more info, I will know better how to proceed.