Serious Error Recovered: 01000008e

By 1whitetiger
Jul 22, 2008
  1. I've had two "serious errors", recoverable but labeled as such. I'm assuming that means I was lucky that I didn't get a BSOD. Bccode 01000008e.

    I've attached the latest Minidump.

    Any thoughts on what might be the culprit?

    AMD Athlon 64 X2 Dual Core 5200+ / 2 x 1 Gig DDR2 RAM (Kingston, I think) / MSI K9A2GM motherboard (with North bridge/Video ATI 780 chip, sound chip: Realtek ALC888

    Thanks in advance.
  2. 1whitetiger

    1whitetiger TS Rookie Topic Starter

    RE: 'Serious Error' Recovered: 01000008e

    Forgot to mention: Running on Windows XP Professional.

  3. woody1191

    woody1191 TS Rookie Posts: 572

    The Debug text mentions the file "SYMTDI.SYS" which is associated with Symantec Software in other words Norton Anti-Virus or what ever might be installed to do with Norton. Although the error is normally associated with Hardware problems.

    But the first thing to rule out would be the software, so if you can remove Norton and see if that solves the problem.

    If you do get another problem even after removing Norton then run Memtest86, by downloading the pre-built ISO and burning it to a disk after this restart the comp (Having checked in BIOS that the CD/DVD Drive is the first bootable option) and start the test off and leave it for 3-5 hours (Minimum Of 7 Passes) would be better to run over night.

    Here are links for free CD burning software and Memtest86.
    Memtest86 -
    ISO Recorder -
    Note: For your OS download V2 of ISO Recorder.
  4. 1whitetiger

    1whitetiger TS Rookie Topic Starter

    Thanks for your help. I'll try it and post the results afterward.

    BTW, I had previously uninstalled Norton's . "SYMTDI.SYS" was a driver left behind. It's gone now. Nice catch. :grinthumb

    In the meantime, if anyone identifies any more spanners in my machine, please let me know.
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