Shutdown problems

[DKRON]

My computer has just been having trouble shutting down, it will boot up fine and even when i have to eventually hit then power switch to turn it off it won't come up with bad shutdown errors "start windows normally"

 

[gbhall]

Assuming you are using XP try http://www.theeldergeek.com/shutdown_and_reboot_icons.htm to create a software shutdown icon and tell us what happens.

 

[DKRON]

Nah using Windows 7 Pro 64bit

 

[akannitaoheed]

What is on the display when you shutdown normally? Does it write any error message, hang or shows some screen or something?

 

[DKRON]

No it just idles saying "shutting down" forever, havn't left it for over half an hour

 

[techsuitor]

if you want to shut it down fast. You can do this :
• press the Power button and Restart button at the same time for maybe 5 sec. until the fan stops. .

or you can try what gbhall has said. Actually I always do that trick. lol!

 

[DKRON]

Yea i have been holding down the power button to power off but that can't be doing the problem any good, prob just making it worse, i will look on that site for a windows 7 verson

 

[gbhall]

It's probably the same in Win7. Just open a command box and type shutdown -h which will either respond with help on the options, or 'command not found'

 

[techsuitor]

hmm.. it's an another option too. . please update us whatever happened ..

 

[hellokitty[hk]]

Nah using Windows 7 Pro 64bit

Basically just the same thing though, write a batch with:
shutdown -s -f -t 0
-f is not mentioned in the article above, but it means force shutdown.
My guess is that it won't make a difference.

 

[LookinAround]

Take a peek into your Windows Event logs (particularly the System and Application log) there might be a clue there why shutdown hangs

 

[DKRON]

I have been looking through blogs and have tried all that, except the trace when shutting down, but I have managed to get a error to go with anyway, "DRIVER_POWER_STATE_FAILURE"
I will also attach the dump file for that error

 

[techsuitor]

please post the additional dump error.. thanks

 

[Archean]

One dump can only give that much information; anyway, this one specifically came up with CTAudsvc.exe hanging up/cause of the crash, which is Creative Audio Service driver. Either update the driver and remove it temporarily to see whether system shutdown in a stable way.

Edit:
I am assuming here that your system is virus/malware free and well protected.