(There are several TS threads dealing with this - could someone 'move' this one -- or tell me how to find related messages? Thanks.)
Seems strange to look for wiring/hardware defects {see other posts}when there are several (many?) of us getting essentially the same error message and/or symptom.
I've been seeing random shutdown (I unchecked "shut down", so now I get the BSOD + error message) ever since I added a Plextor external CD/DVD burner to my USB2 port. It happens when I am using one of a few "labor/CPU intensive" programs, like EasyShare (photo management) software or viewing video input from my DV camcorder. Or just when I don't expect it!!
Message is (w/ slight variations):
*** STOP: 0X0000000A <IRQL_NOT_LESS_OR_EQUAL>
*** Address: 804311EC base at 80400000
ntoskrnl.exe <----- this occurs frequently
or:
***STOP 0X0000000A <0X00000016, 0X00000002, 00000000, 0X804311EC
Address 804311EC base 80400000, date stamp 40d1d183
ntoskrnl.exe
Begin memory dump......etc etc
I've seen reference to this Stop message in MS's article 867778, and it specifically mentions
my OS W2K SP4. MS says there is a "HotFix", but so far I have not chosen to
pay them $99 to answer my email ! (My OS was purchased/installed by my service techs and
not acquired as part of a new system. I did give them my Prod ID # - they still want me to pay!)
Any solutions to this STOP error will be greatly appreciated!!
Seems strange to look for wiring/hardware defects {see other posts}when there are several (many?) of us getting essentially the same error message and/or symptom.
I've been seeing random shutdown (I unchecked "shut down", so now I get the BSOD + error message) ever since I added a Plextor external CD/DVD burner to my USB2 port. It happens when I am using one of a few "labor/CPU intensive" programs, like EasyShare (photo management) software or viewing video input from my DV camcorder. Or just when I don't expect it!!
Message is (w/ slight variations):
*** STOP: 0X0000000A <IRQL_NOT_LESS_OR_EQUAL>
*** Address: 804311EC base at 80400000
ntoskrnl.exe <----- this occurs frequently
or:
***STOP 0X0000000A <0X00000016, 0X00000002, 00000000, 0X804311EC
Address 804311EC base 80400000, date stamp 40d1d183
ntoskrnl.exe
Begin memory dump......etc etc
I've seen reference to this Stop message in MS's article 867778, and it specifically mentions
my OS W2K SP4. MS says there is a "HotFix", but so far I have not chosen to
pay them $99 to answer my email ! (My OS was purchased/installed by my service techs and
not acquired as part of a new system. I did give them my Prod ID # - they still want me to pay!)
Any solutions to this STOP error will be greatly appreciated!!