Hi leslieraker :wave:
Welcome to
:grinthumb
Since you posted your question in "Intros" it is very likely to get overlooked.
I would suggest reposting here...
https://www.techspot.com/vb/menu46.html
While you are not describing a BSOD, it still may be the most appropriate spot.
A hint... Before posting, read the threads (topics) that are at the top of each menu.
You will find much helpful information there, including how best to make your post.
You may find these to be helpful links also ...
How to post a new thread in
this Guide.
Before posting you should read all the
Posting Guidelines.
To access technical support
Forums.
Many users like to post system specs in their
Profile.
System Specs are always helpful when you seek support, (see the first two suggestions).
And helpers may ask that you post some of your specs in your thread.
Other online TechSpot guides
Here.
Enjoy your Stay