Solved Slow to boot up & shut down

learninmypc

Posts: 9,679   +724
Recently upgraded from W 8.1 to W10 , I'vw run scans, nothing found, here are requested scans
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 18-09-2019 01
Ran by cyber (19-09-2019 09:00:35)
Running from C:\Users\cyber\Desktop
Windows 10 Home Version 1903 18362.356 (X64) (2019-08-14 04:49:56)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-3405181053-317807147-3859501835-500 - Administrator - Disabled)
cyber (S-1-5-21-3405181053-317807147-3859501835-1001 - Administrator - Enabled) => C:\Users\cyber
DefaultAccount (S-1-5-21-3405181053-317807147-3859501835-503 - Limited - Disabled)
Guest (S-1-5-21-3405181053-317807147-3859501835-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3405181053-317807147-3859501835-1005 - Limited - Enabled)
WDAGUtilityAccount (S-1-5-21-3405181053-317807147-3859501835-504 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Sophos Home (Enabled - Up to date) {FFADE7EA-DC92-4602-D6B2-626CD3450A0F}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

4 Elements II (HKLM-x32\...\WTA-d59bc3f1-5550-423c-9c29-44781d2759d3) (Version: 2.2.0.98 - WildTangent) Hidden
Absolute Reminder (HKLM-x32\...\{40F4FF7A-B214-4453-B973-080B09CED019}) (Version: 2.1.0.8 - Absolute Software)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.5.635 - Adobe Systems, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{5C028510-A6A1-409A-A2BF-4DCB43B21EF9}) (Version: 7.6 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{5C7D4FCF-80C5-4520-9934-D50532AAC59C}) (Version: 7.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6CECF0FB-EE71-4FE5-8AE0-FA007408934A}) (Version: 13.0.0.38 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{A30EA700-5515-48F0-88B0-9E99DC356B88}) (Version: 2.6.0.1 - Apple Inc.)
Bejeweled 3 (HKLM-x32\...\WTA-537aeb6b-a2ec-42e9-90b2-7c65d152f624) (Version: 2.2.0.98 - WildTangent) Hidden
Belarc Advisor 9.0 (HKLM-x32\...\Belarc Advisor) (Version: 9.0.0.0 - Belarc Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Build-a-lot 4 - Power Source (HKLM-x32\...\WTA-ecc9b2d2-235d-45d6-8551-619eaf21339d) (Version: 2.2.0.98 - WildTangent) Hidden
Chuzzle Deluxe (HKLM-x32\...\WTA-8b405154-2bb9-4eba-bae5-b505ca5748c5) (Version: 2.2.0.95 - WildTangent) Hidden
Cradle Of Egypt Collector's Edition (HKLM-x32\...\WTA-46321cfd-e027-41d0-80f2-83eb6ab38628) (Version: 2.2.0.98 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-f1d717a5-8b0b-47aa-9d0f-087429094620) (Version: 2.2.0.98 - WildTangent) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.1.1916 - CyberLink Corp.)
CyberLink PhotoDirector (HKLM-x32\...\InstallShield_{4862344A-A39C-4897-ACD4-A1BED5163C5A}) (Version: 2.0.1.3119 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.1.1925 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.6.4319 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.4.5527 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Energy Star (HKLM\...\{0FA995CC-C849-4755-B14B-5404CC75DC24}) (Version: 1.0.8 - Hewlett-Packard)
Farm Frenzy (HKLM-x32\...\WTA-16e1a158-42d6-4869-8025-f647c1eabe9c) (Version: 2.2.0.98 - WildTangent) Hidden
FATE: The Cursed King (HKLM-x32\...\WTA-c6e40aa7-f927-4bef-95ed-238bb2c75b20) (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (HKLM-x32\...\WTA-c61534af-15da-476d-a1de-3551ae1bda74) (Version: 2.2.0.95 - WildTangent) Hidden
FlatOut 2 (HKLM-x32\...\WTA-beb02934-71d2-46ae-b60b-20312251877d) (Version: 2.2.0.98 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 77.0.3865.90 - Google LLC)
Google Earth Pro (HKLM\...\{70A0F34E-564B-4F93-ADD6-3BAEC6E44075}) (Version: 7.3.2.5776 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.34.11 - Google LLC) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-ddba0d92-b417-44a3-957f-1b8befc22b32) (Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.0.0 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HitmanPro.Alert 3 (managed by Sophos) (HKLM\...\HitmanPro.Alert) (Version: 3.7.12.531 - SurfRight B.V.) Hidden
Hoyle Card Games (HKLM-x32\...\WTA-ebfb563d-2e0b-4053-b393-5b331871bd72) (Version: 2.2.0.95 - WildTangent) Hidden
HP 3D DriveGuard (HKLM\...\{6821D775-9303-46DD-977A-2D97CA18B054}) (Version: 4.2.8.1 - Hewlett-Packard Company)
HP Connected Backup (HKLM-x32\...\{6BA5F6E7-6CC1-4117-816D-A549A06CE44E}) (Version: 8.7.0.0 - Autonomy)
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: v1.0 - Meridian Audio Ltd)
HP CoolSense (HKLM-x32\...\{16B7BDA1-B967-4D2D-8B27-E12727C28350}) (Version: 2.10.3 - Hewlett-Packard Company)
HP Documentation (HKLM-x32\...\{73A33079-D1A0-4469-8903-C4A48B4975E2}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.3.0 - WildTangent)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{4ED7050C-9332-4FB2-AB07-E94F25A53D39}) (Version: 3.0.3 - Hewlett-Packard Company)
HP Registration Service (HKLM\...\{E4D6CCF2-0AAF-4B9C-9DE5-893EDC9B4BAA}) (Version: 1.0.5976.4186 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{835B275B-F29B-464B-BD4B-097FD55FAB0A}) (Version: 4.6.8.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{B8019B54-F9BE-490A-9619-6D06F18F129F}) (Version: 7.0.32.44 - Hewlett-Packard Company)
HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.7 - Hewlett-Packard)
HP Wireless Button Driver (HKLM-x32\...\{941DE69D-6CEE-4171-8F1F-3D7E352AA498}) (Version: 1.0.5.1 - Hewlett-Packard Company)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6417.0 - IDT)
Intel(R) Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel(R) Rapid Start Technology (HKLM-x32\...\3D073343-CEEB-4ce7-85AC-A69A7631B5D6) (Version: 2.1.0.1002 - Intel Corporation)
Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
iTunes (HKLM\...\{D6969886-0A8A-46BF-A3FA-D6CD43FC8F85}) (Version: 12.10.0.7 - Apple Inc.)
Jewel Match 3 (HKLM-x32\...\WTA-489532e2-97f9-4158-a22a-7e8744eed469) (Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WTA-fd621ffe-1bd1-43f0-a678-95d87ef47dd2) (Version: 2.2.0.95 - WildTangent) Hidden
Luxor Evolved (HKLM-x32\...\WTA-f421fadc-9d5b-49a2-a87b-f039d79c1eaf) (Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe: Tiles in Time (HKLM-x32\...\WTA-b53bc7d4-e4ff-4e01-91d1-e5edb5d9fd53) (Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes Anti-Exploit version 1.13.1.98 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.13.1.98 - Malwarebytes)
Malwarebytes version 3.8.3.2965 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.8.3.2965 - Malwarebytes)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\OneDriveSetup.exe) (Version: 19.152.0801.0008 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mortimer Beckett and the Crimson Thief Premium Edition (HKLM-x32\...\WTA-cc34a0b2-0a16-4047-a7ea-1f50b497f130) (Version: 2.2.0.98 - WildTangent) Hidden
Mozilla Firefox 69.0 (x64 en-US) (HKLM\...\Mozilla Firefox 69.0 (x64 en-US)) (Version: 69.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 68.0.2 - Mozilla)
Mystery P.I. - Curious Case of Counterfeit Cove (HKLM-x32\...\WTA-d77115dc-9555-444d-a57e-fb453b70aac5) (Version: 2.2.0.98 - WildTangent) Hidden
Peggle Nights (HKLM-x32\...\WTA-f1b739e4-5036-4f32-a4f3-d5cdb722fa1c) (Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (HKLM-x32\...\WTA-13f2ff0a-368d-4a1e-97df-efa8d7aa9495) (Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-f63cb7e5-68ba-442d-bedc-2b73de2a1e5c) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-e3860731-b088-46c8-a246-2ff7b4faf6ba) (Version: 2.2.0.98 - WildTangent) Hidden
Ralink Bluetooth Stack64 (HKLM\...\{58BC91D0-42E7-125D-F9B6-F2F5C0CDB096}) (Version: 9.0.715.0 - Ralink Corporation)
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.2.0 - Ralink)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.3.730.2012 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.27025 - Realtek Semiconductor Corp.)
Revo Uninstaller 2.1.0 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.1.0 - VS Revo Group, Ltd.)
Roads of Rome 3 (HKLM-x32\...\WTA-71887b91-8330-49bf-b2b7-f600f3d554f3) (Version: 2.2.0.98 - WildTangent) Hidden
Sophos Anti-Virus (HKLM-x32\...\{CBA26491-B602-484E-B846-00623CA80D03}) (Version: 10.8.4.233 - Sophos Limited) Hidden
Sophos AutoUpdate XG (HKLM-x32\...\{72E136F7-3751-422E-AC7A-1B2E46391909}) (Version: 5.13.51 - Sophos Limited) Hidden
Sophos Clean (HKLM\...\Sophos Clean) (Version: 3.8.6.1 - Sophos Limited) Hidden
Sophos Diagnostic Utility (HKLM-x32\...\{4627F5A1-E85A-4394-9DB3-875DF83AF6C2}) (Version: 1.24.0.2 - Sophos Limited) Hidden
Sophos Endpoint Defense (HKLM\...\Sophos Endpoint Defense) (Version: 2.1.0.411 - Sophos Limited) Hidden
Sophos Exploit Prevention (HKLM\...\{866151B2-E14E-40E0-B6D9-64B1D428F5CB}) (Version: 3.7.12.531 - Sophos Limited) Hidden
Sophos File Scanner (HKLM\...\{CD39E739-F480-4AC4-B0C9-68CA731D8AC6}) (Version: 1.4.15.0 - Sophos Limited) Hidden
Sophos Health (HKLM-x32\...\{E44AF5E6-7D11-4BDF-BEA8-AA7AE5FE6745}) (Version: 2.0.7.0 - Sophos Limited) Hidden
Sophos Home (HKLM\...\Sophos Endpoint Agent) (Version: 2.1.7 - Sophos Limited)
Sophos Home (HKLM-x32\...\{D1BDC583-37A5-4141-9520-362D4E5EADB4}) (Version: 3.4.4.0 - Sophos Limited) Hidden
Sophos Home Clean (HKLM\...\Sophos Home Clean) (Version: 3.7.21.243 - Sophos Limited) Hidden
Sophos Management Communications System (HKLM-x32\...\{2C14E1A2-C4EB-466E-8374-81286D723D3A}) (Version: 4.10.423.0 - Sophos Limited) Hidden
Sophos ML Engine (HKLM\...\Sophos ML Engine) (Version: 1.3.6 - Sophos Limited) Hidden
Sophos Network Threat Protection (HKLM\...\{604350BF-BE9A-4F79-B0EB-B1C22D889E2D}) (Version: 1.5.128 - Sophos Limited) Hidden
Sophos Standalone Engine (HKLM\...\Sophos Standalone Engine) (Version: 1.2.24 - Sophos Limited) Hidden
SpywareBlaster 5.5 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.5.0 - BrightFort LLC)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 8.0.1040 - SUPERAntiSpyware.com)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics ClickPad Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.98 - Synaptics Incorporated)
Tales of Lagoona (HKLM-x32\...\WTA-0ce9ce5c-2a97-4f74-bdb0-f6cf6fa0c4cc) (Version: 2.2.0.110 - WildTangent) Hidden
Vacation Quest™ - Australia (HKLM-x32\...\WTA-f81a5806-79a5-4b29-8226-c643c8fceb5d) (Version: 2.2.0.98 - WildTangent) Hidden
Winamp (HKLM-x32\...\Winamp) (Version: 5.666 - Nullsoft, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Zuma's Revenge (HKLM-x32\...\WTA-6ad26415-1a4c-4a3b-a229-a99554b76031) (Version: 2.2.0.98 - WildTangent) Hidden

Packages:
=========
Farm Heroes Saga -> C:\Program Files\WindowsApps\king.com.FarmHeroesSaga_5.24.8.0_x86__kgqvnymyfvs32 [2019-09-05] (king.com)
Fresh Paint -> C:\Program Files\WindowsApps\Microsoft.FreshPaint_3.1.10383.1000_x86__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation)
Getting Started with Windows 8 -> C:\Program Files\WindowsApps\AD2F1837.GettingStartedwithWindows8_1.6.0.0_neutral__v10z8vjag6ke6 [2019-08-13] (Hewlett-Packard Company)
HP Registration -> C:\Program Files\WindowsApps\AD2F1837.HPRegistration_1.2.1.166_neutral__v10z8vjag6ke6 [2019-08-13] (Hewlett-Packard Company)
HP Smart -> C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_100.1.581.0_x64__v10z8vjag6ke6 [2019-08-14] (HP Inc.)
HP+ -> C:\Program Files\WindowsApps\AD2F1837.HP_1.2.0.93_neutral__v10z8vjag6ke6 [2019-08-13] (Hewlett-Packard Company)
iHeartRadio -> C:\Program Files\WindowsApps\ClearChannelRadioDigital.iHeartRadio_6.0.44.0_x64__a76a11dkgb644 [2019-08-13] (iHeartMedia.)
Kindle -> C:\Program Files\WindowsApps\AMZNMobileLLC.KindleforWindows8_2.1.0.2_neutral__stfe6vwa9jnbp [2019-08-13] (AMZN Mobile LLC)
Mail and Calendar -> C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11901.20184.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
Microsoft Mahjong -> C:\Program Files\WindowsApps\Microsoft.MicrosoftMahjong_3.9.4100.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Studios) [MS Ad]
Microsoft News -> C:\Program Files\WindowsApps\Microsoft.BingNews_4.32.12463.0_x64__8wekyb3d8bbwe [2019-09-11] (Microsoft Corporation) [MS Ad]
Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe [2019-08-27] (Microsoft Studios) [MS Ad]
Microsoft Ultimate Word Games -> C:\Program Files\WindowsApps\Microsoft.Studios.Wordament_3.5.3272.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Studios) [MS Ad]
MSN Food & Drink -> C:\Program Files\WindowsApps\Microsoft.BingFoodAndDrink_3.0.4.336_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Health & Fitness -> C:\Program Files\WindowsApps\Microsoft.BingHealthAndFitness_3.0.4.336_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Money -> C:\Program Files\WindowsApps\Microsoft.BingFinance_4.31.11905.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Sports -> C:\Program Files\WindowsApps\Microsoft.BingSports_4.31.11905.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Travel -> C:\Program Files\WindowsApps\Microsoft.BingTravel_3.0.4.336_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Weather -> C:\Program Files\WindowsApps\Microsoft.BingWeather_4.32.12463.0_x64__8wekyb3d8bbwe [2019-09-11] (Microsoft Corporation) [MS Ad]
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.93.562.0_x64__mcm4njqhnhss8 [2019-09-18] (Netflix, Inc.)
Snapfish -> C:\Program Files\WindowsApps\AD2F1837.HPConnectedPhotopoweredbySnapfish_6.1.736.0_x86__v10z8vjag6ke6 [2019-08-13] (Snapfish)
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0 [2019-09-17] (Spotify AB)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-3405181053-317807147-3859501835-1001_Classes\CLSID\{820D63D5-8CFF-46DE-86AF-4997DEDD6DB5}\localserver32 -> C:\WINDOWS\system32\igfxEM.exe (Intel Corporation - pGFX -> Intel Corporation)
CustomCLSID: HKU\S-1-5-21-3405181053-317807147-3859501835-1001_Classes\CLSID\{D9AC5E73-BB10-467b-B884-AA1E475C51F5}\Shell\Open\Command -> C:\Program Files\Synaptics\SynTP\SynTPCpl.dll (Synaptics Incorporated -> Synaptics Incorporated)
ContextMenuHandlers1: [SophosHomeShellExt] -> {2FE0F6D6-426A-4728-B435-7CF2FE926449} => C:\Program Files (x86)\Sophos\Sophos Home\SophosHomeShellExtX64.dll [2019-07-15] (Sophos Ltd -> Sophos Limited)
ContextMenuHandlers2: [SophosHomeShellExt] -> {2FE0F6D6-426A-4728-B435-7CF2FE926449} => C:\Program Files (x86)\Sophos\Sophos Home\SophosHomeShellExtX64.dll [2019-07-15] (Sophos Ltd -> Sophos Limited)
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2019-06-26] (Malwarebytes Corporation -> Malwarebytes)
ContextMenuHandlers4: [SophosHomeShellExt] -> {2FE0F6D6-426A-4728-B435-7CF2FE926449} => C:\Program Files (x86)\Sophos\Sophos Home\SophosHomeShellExtX64.dll [2019-07-15] (Sophos Ltd -> Sophos Limited)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\WINDOWS\system32\igfxpph.dll -> No File
ContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\system32\igfxDTCM.dll [2015-07-30] (Microsoft Windows Hardware Compatibility Publisher -> Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2019-06-26] (Malwarebytes Corporation -> Malwarebytes)
ContextMenuHandlers6: [SophosHomeShellExt] -> {2FE0F6D6-426A-4728-B435-7CF2FE926449} => C:\Program Files (x86)\Sophos\Sophos Home\SophosHomeShellExtX64.dll [2019-07-15] (Sophos Ltd -> Sophos Limited)

==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)


==================== Loaded Modules (Whitelisted) ==============


==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\ProgramData\Temp:5C321E34 [135]

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService => ""="service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SAVService => ""="service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SntpService => ""="service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Sophos File Scanner Service => ""="service"

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\008i.com -> 008i.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\008k.com -> 008k.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\00hq.com -> 00hq.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0190-dialers.com -> 0190-dialers.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\01i.info -> 01i.info
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\02pmnzy5eo29bfk4.com -> 02pmnzy5eo29bfk4.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0411dd.com -> 0411dd.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0511zfhl.com -> 0511zfhl.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\05p.com -> 05p.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0632qyw.com -> 0632qyw.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\07ic5do2myz3vzpk.com -> 07ic5do2myz3vzpk.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\08nigbmwk43i01y6.com -> 08nigbmwk43i01y6.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\093qpeuqpmz6ebfa.com -> 093qpeuqpmz6ebfa.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0calories.net -> 0calories.net
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0cj.net -> 0cj.net
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0scan.com -> 0scan.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\1-britney-spears-nude.com -> 1-britney-spears-nude.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\1-domains-registrations.com -> 1-domains-registrations.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\1-se.com -> 1-se.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\1001movie.com -> 1001movie.com

There are 6091 more sites.


==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 06:25 - 2013-08-22 06:25 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKLM\System\CurrentControlSet\Control\Session Manager\Environment\\Path -> C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x64;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;%SYSTEMROOT%\System32\OpenSSH\
HKU\S-1-5-21-3405181053-317807147-3859501835-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\cyber\Pictures\HAWKS\7b47eac2f2ff76c35156739c866351bf.jpg
DNS Servers: 192.168.1.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: RequireAdmin)
HKLM\software\microsoft\Windows\CurrentVersion\Telephony\Providers => ProviderFileName2 -> ndptsp.tsp (No File)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

If an entry is included in the fixlist, it will be removed.

HKLM\...\StartupApproved\Run: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "RemoteControl10"
HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\StartupApproved\Run: => "OneDrive"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{62360738-4160-426B-9D9B-7B911DFBD27C}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe (Microsoft Corporation -> Microsoft Corporation)
FirewallRules: [{FBF7809B-B1AE-4AC3-93C7-A2330CF7FFE5}] => (Allow) LPort=2869
FirewallRules: [{918BEC86-6EDE-4056-830F-9044ABF2D03D}] => (Allow) LPort=1900
FirewallRules: [{758924CE-39FC-497F-84D4-EC79B620541D}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{D8A6AE0C-789A-4BE8-81B4-AB728C8366CD}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{3C73DD1E-E250-464C-B815-FB029F559239}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{3478A75B-EA25-44E0-BD87-5A4131B9A0C5}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{900A9988-9D01-40B5-ACE8-30F7B632AB8D}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe No File
FirewallRules: [{1D180256-69A8-4424-8785-608CD56CA7D3}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe No File
FirewallRules: [{7B746F50-8602-475C-A3C1-CBEB0E8E792E}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD10\PowerDVD10.EXE (CyberLink -> CyberLink Corp.)
FirewallRules: [{C6D5874C-AFAF-4F65-9F4F-525A16537086}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDirector10\PDR10.EXE (CyberLink -> CyberLink Corp.)
FirewallRules: [{20CFC815-3F5B-4C5B-BA23-4BAB8054E725}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe No File
FirewallRules: [{84BC9C05-804D-4979-8015-8A053838D702}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe No File
FirewallRules: [{F15AEC6C-5A22-4EBF-9235-A53E0AE09D87}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{0775B796-07BA-4E87-8A14-6D908F6CCFFC}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{839962EE-6C88-44A0-A2B5-99C852BD04EF}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{556F5D39-D389-45D0-8DDB-A816A664DC76}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{4DCE18A6-2B3E-4060-9E3E-684ACAFBA6F3}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{47AAA674-AD48-4C9C-B11F-34552E943DDA}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{890C1B40-C8E9-4C19-8AEB-780906221030}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{030EACC3-9C0E-4FAF-9532-1496CEEB4191}] => (Allow) C:\Program Files\iTunes\iTunes.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{2ABB08DF-A0A7-4336-B7DE-861364E04514}] => (Allow) C:\Program Files (x86)\Winamp\winamp.exe (Nullsoft Inc. -> Nullsoft, Inc.)
FirewallRules: [{C19185C5-6ECE-4805-9E9F-1D74986B08FE}] => (Allow) C:\Program Files (x86)\Winamp\winamp.exe (Nullsoft Inc. -> Nullsoft, Inc.)
FirewallRules: [{F74E85BE-F22E-4C3F-901D-EB5AA289E8F5}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{8BC55C15-57DC-4487-9BB1-40B634B9295D}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{5339C254-4E57-4253-A858-FFE6DE723603}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{095F85B6-2BAC-4EC9-9A8E-DE39A0410CE8}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{537CF15D-2728-4E5A-A718-5046E9EF73CB}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{F8A642CA-484C-4499-8B9F-ADAD524FE5FA}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{31AB261D-9A2C-4A25-88D4-5391EDCB7590}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{5A25BA39-775B-4520-993F-58CF1EF7375C}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{DD980FA4-32AE-42AB-886C-1130BDF7DA54}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPDeviceDetection3.exe (Hewlett-Packard Company -> Hewlett-Packard Company)
FirewallRules: [{D3814652-C710-49D9-A43C-9BB9E42A2E70}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC -> Google LLC)

==================== Restore Points =========================

10-09-2019 07:25:37 Scheduled Checkpoint
14-09-2019 17:12:44 Windows Modules Installer

==================== Faulty Device Manager Devices =============

Name: Unknown USB Device (Device Descriptor Request Failed)
Description: Unknown USB Device (Device Descriptor Request Failed)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service:
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

Name: Intel(R) Centrino(R) Wireless-N + WiMAX 6150
Description: Intel(R) Centrino(R) Wireless-N + WiMAX 6150
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


==================== Event log errors: =========================

Application errors:
==================
Error: (09/19/2019 08:51:54 AM) (Source: ESENT) (EventID: 455) (User: )
Description: svchost (3036,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (09/19/2019 08:51:36 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. hr = 0x80070006, The handle is invalid.
.


Operation:
Executing Asynchronous Operation

Context:
Current State: DoSnapshotSet

Error: (09/19/2019 08:49:24 AM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {a34a6ec6-7ce0-48a6-a544-f0e59e35f415}

Error: (09/19/2019 08:45:58 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Faulting module name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Exception code: 0xc000041d
Fault offset: 0x000000000000d962
Faulting process id: 0x2458
Faulting application start time: 0x01d56f013c4d710d
Faulting application path: C:\Program Files\IDT\WDM\sttray64.exe
Faulting module path: C:\Program Files\IDT\WDM\sttray64.exe
Report Id: 63ce2ff7-a45a-49ce-aa47-525b00e73cef
Faulting package full name:
Faulting package-relative application ID:

Error: (09/19/2019 08:45:43 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Faulting module name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Exception code: 0xc0000005
Fault offset: 0x000000000000d962
Faulting process id: 0x2458
Faulting application start time: 0x01d56f013c4d710d
Faulting application path: C:\Program Files\IDT\WDM\sttray64.exe
Faulting module path: C:\Program Files\IDT\WDM\sttray64.exe
Report Id: 20780743-1e51-4be4-9f06-5678000e162f
Faulting package full name:
Faulting package-relative application ID:

Error: (09/19/2019 08:44:31 AM) (Source: STacSV) (EventID: 32767) (User: NT AUTHORITY)
Description: Connection to the Storage interface failed

Error: (09/19/2019 08:40:06 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Faulting module name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Exception code: 0xc000041d
Fault offset: 0x000000000000d962
Faulting process id: 0x23cc
Faulting application start time: 0x01d56f0074c18505
Faulting application path: C:\Program Files\IDT\WDM\sttray64.exe
Faulting module path: C:\Program Files\IDT\WDM\sttray64.exe
Report Id: f79df517-e874-4d84-a00f-65a0d7b8e8a9
Faulting package full name:
Faulting package-relative application ID:

Error: (09/19/2019 08:39:54 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Faulting module name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Exception code: 0xc0000005
Fault offset: 0x000000000000d962
Faulting process id: 0x23cc
Faulting application start time: 0x01d56f0074c18505
Faulting application path: C:\Program Files\IDT\WDM\sttray64.exe
Faulting module path: C:\Program Files\IDT\WDM\sttray64.exe
Report Id: f921b5e4-5d8f-4ed7-ae4f-641e5c58c343
Faulting package full name:
Faulting package-relative application ID:


System errors:
=============
Error: (09/19/2019 08:44:30 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The MessagingService_3a843 service terminated with the following error:
The device is not ready.

Error: (09/19/2019 08:43:08 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Defender Antivirus Service service failed to start due to the following error:
The service did not start due to a logon failure.

Error: (09/19/2019 08:43:08 AM) (Source: Service Control Manager) (EventID: 7038) (User: )
Description: The WinDefend service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
The request is not supported.


To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (09/19/2019 08:43:08 AM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Malwarebytes Service service did not shut down properly after receiving a preshutdown control.

Error: (09/19/2019 08:38:54 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The MessagingService_3b109 service terminated with the following error:
The device is not ready.

Error: (09/19/2019 04:20:32 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The MessagingService_3bfd0 service terminated with the following error:
The device is not ready.

Error: (09/18/2019 07:29:33 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Defender Antivirus Service service terminated with the following error:
%%2147943515 = A system shutdown is in progress.

Error: (09/18/2019 02:34:59 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The MessagingService_3b457 service terminated with the following error:
The device is not ready.


Windows Defender:
===================================
Date: 2019-09-15 14:36:20.524
Description:
Windows Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.301.1393.0
Previous security intelligence Version: 1.299.2879.0
Update Source: User
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version: 1.1.16300.1
Previous Engine Version: 1.1.16300.1
Error code: 0x80509004
Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support.

Date: 2019-09-15 14:36:20.523
Description:
Windows Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.301.1393.0
Previous security intelligence Version: 1.299.2879.0
Update Source: User
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version: 1.1.16300.1
Previous Engine Version: 1.1.16300.1
Error code: 0x80509004
Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support.

Date: 2019-09-14 14:53:33.421
Description:
Windows Defender Antivirus has encountered an error trying to load security intelligence and will attempt reverting back to a known-good version.
Security intelligence Attempted: Backup
Error Code: 0x80004004
Error description: Operation aborted
Security intelligence version: 1.299.2879.0;1.299.2879.0
Engine version: 1.1.16200.1

Date: 2019-09-14 14:53:29.868
Description:
Windows Defender Antivirus has encountered an error trying to load security intelligence and will attempt reverting back to a known-good version.
Security intelligence Attempted: Current
Error Code: 0x80004004
Error description: Operation aborted
Security intelligence version: 1.299.2879.0;1.299.2879.0
Engine version: 1.1.16300.1

Date: 2019-09-13 09:24:35.196
Description:
Windows Defender Antivirus has encountered an error trying to load security intelligence and will attempt reverting back to a known-good version.
Security intelligence Attempted: Backup
Error Code: 0x80004004
Error description: Operation aborted
Security intelligence version: 1.299.2879.0;1.299.2879.0
Engine version: 1.1.16200.1

CodeIntegrity:
===================================

Date: 2019-09-19 09:01:43.165
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:43.163
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:20.815
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:20.812
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:06.988
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:06.986
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:00:51.782
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:00:51.778
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

==================== Memory info ===========================

BIOS: Insyde F.13 09/04/2012
Motherboard: Hewlett-Packard 1894
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Percentage of memory in use: 67%
Total physical RAM: 3992.27 MB
Available physical RAM: 1282 MB
Total Virtual: 5720.27 MB
Available Virtual: 2393.7 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:437.67 GB) (Free:375.9 GB) NTFS ==>[system with boot components (obtained from drive)]
Drive d: (RECOVERY) (Fixed) (Total:25.73 GB) (Free:3.07 GB) NTFS ==>[system with boot components (obtained from drive)]
Drive e: (OS) (RAMDisk) (Total:437.67 GB) (Free:376.72 GB) NTFS ==>[system with boot components (obtained from drive)]

\\?\Volume{9e70f5ab-e5fc-4564-8d05-38a050a732e4}\ (WINRE) (Fixed) (Total:0.39 GB) (Free:0.16 GB) NTFS
\\?\Volume{8c44d388-8fa5-4256-85c8-7e6fd15c9665}\ () (Fixed) (Total:0.6 GB) (Free:0.08 GB) NTFS
\\?\Volume{e801f5ca-8c53-49e9-a711-675f64d5f6b8}\ () (Fixed) (Total:0.99 GB) (Free:0.34 GB) NTFS
\\?\Volume{01567c2b-e6ef-4a3b-b530-09978d28ae59}\ () (Fixed) (Total:0.25 GB) (Free:0.16 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 9ABDB98E)

Partition: GPT.

========================================================
Disk: 1 (Size: 4 GB) (Disk ID: 0FD42AA9)

Partition: GPT.

==================== End of Addition.txt ============================
 
Additional scan result of Farbar Recovery Scan Tool (x64) Version: 18-09-2019 01
Ran by cyber (19-09-2019 09:00:35)
Running from C:\Users\cyber\Desktop
Windows 10 Home Version 1903 18362.356 (X64) (2019-08-14 04:49:56)
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-3405181053-317807147-3859501835-500 - Administrator - Disabled)
cyber (S-1-5-21-3405181053-317807147-3859501835-1001 - Administrator - Enabled) => C:\Users\cyber
DefaultAccount (S-1-5-21-3405181053-317807147-3859501835-503 - Limited - Disabled)
Guest (S-1-5-21-3405181053-317807147-3859501835-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3405181053-317807147-3859501835-1005 - Limited - Enabled)
WDAGUtilityAccount (S-1-5-21-3405181053-317807147-3859501835-504 - Limited - Disabled)

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Sophos Home (Enabled - Up to date) {FFADE7EA-DC92-4602-D6B2-626CD3450A0F}
AV: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

4 Elements II (HKLM-x32\...\WTA-d59bc3f1-5550-423c-9c29-44781d2759d3) (Version: 2.2.0.98 - WildTangent) Hidden
Absolute Reminder (HKLM-x32\...\{40F4FF7A-B214-4453-B973-080B09CED019}) (Version: 2.1.0.8 - Absolute Software)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.5.635 - Adobe Systems, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{5C028510-A6A1-409A-A2BF-4DCB43B21EF9}) (Version: 7.6 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{5C7D4FCF-80C5-4520-9934-D50532AAC59C}) (Version: 7.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6CECF0FB-EE71-4FE5-8AE0-FA007408934A}) (Version: 13.0.0.38 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{A30EA700-5515-48F0-88B0-9E99DC356B88}) (Version: 2.6.0.1 - Apple Inc.)
Bejeweled 3 (HKLM-x32\...\WTA-537aeb6b-a2ec-42e9-90b2-7c65d152f624) (Version: 2.2.0.98 - WildTangent) Hidden
Belarc Advisor 9.0 (HKLM-x32\...\Belarc Advisor) (Version: 9.0.0.0 - Belarc Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Build-a-lot 4 - Power Source (HKLM-x32\...\WTA-ecc9b2d2-235d-45d6-8551-619eaf21339d) (Version: 2.2.0.98 - WildTangent) Hidden
Chuzzle Deluxe (HKLM-x32\...\WTA-8b405154-2bb9-4eba-bae5-b505ca5748c5) (Version: 2.2.0.95 - WildTangent) Hidden
Cradle Of Egypt Collector's Edition (HKLM-x32\...\WTA-46321cfd-e027-41d0-80f2-83eb6ab38628) (Version: 2.2.0.98 - WildTangent) Hidden
Cradle of Rome 2 (HKLM-x32\...\WTA-f1d717a5-8b0b-47aa-9d0f-087429094620) (Version: 2.2.0.98 - WildTangent) Hidden
CyberLink Media Suite 10 (HKLM-x32\...\InstallShield_{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}) (Version: 10.0.1.1916 - CyberLink Corp.)
CyberLink PhotoDirector (HKLM-x32\...\InstallShield_{4862344A-A39C-4897-ACD4-A1BED5163C5A}) (Version: 2.0.1.3119 - CyberLink Corp.)
CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.1.1925 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.6.4319 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.4.5527 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Energy Star (HKLM\...\{0FA995CC-C849-4755-B14B-5404CC75DC24}) (Version: 1.0.8 - Hewlett-Packard)
Farm Frenzy (HKLM-x32\...\WTA-16e1a158-42d6-4869-8025-f647c1eabe9c) (Version: 2.2.0.98 - WildTangent) Hidden
FATE: The Cursed King (HKLM-x32\...\WTA-c6e40aa7-f927-4bef-95ed-238bb2c75b20) (Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (HKLM-x32\...\WTA-c61534af-15da-476d-a1de-3551ae1bda74) (Version: 2.2.0.95 - WildTangent) Hidden
FlatOut 2 (HKLM-x32\...\WTA-beb02934-71d2-46ae-b60b-20312251877d) (Version: 2.2.0.98 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 77.0.3865.90 - Google LLC)
Google Earth Pro (HKLM\...\{70A0F34E-564B-4F93-ADD6-3BAEC6E44075}) (Version: 7.3.2.5776 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.34.11 - Google LLC) Hidden
Governor of Poker 2 Premium Edition (HKLM-x32\...\WTA-ddba0d92-b417-44a3-957f-1b8befc22b32) (Version: 2.2.0.95 - WildTangent) Hidden
Hewlett-Packard ACLM.NET v1.2.0.0 (HKLM-x32\...\{6F340107-F9AA-47C6-B54C-C3A19F11553F}) (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
HitmanPro.Alert 3 (managed by Sophos) (HKLM\...\HitmanPro.Alert) (Version: 3.7.12.531 - SurfRight B.V.) Hidden
Hoyle Card Games (HKLM-x32\...\WTA-ebfb563d-2e0b-4053-b393-5b331871bd72) (Version: 2.2.0.95 - WildTangent) Hidden
HP 3D DriveGuard (HKLM\...\{6821D775-9303-46DD-977A-2D97CA18B054}) (Version: 4.2.8.1 - Hewlett-Packard Company)
HP Connected Backup (HKLM-x32\...\{6BA5F6E7-6CC1-4117-816D-A549A06CE44E}) (Version: 8.7.0.0 - Autonomy)
HP Connected Music (Meridian - installer) (HKLM-x32\...\StartHPConnectedMusic) (Version: v1.0 - Meridian Audio Ltd)
HP CoolSense (HKLM-x32\...\{16B7BDA1-B967-4D2D-8B27-E12727C28350}) (Version: 2.10.3 - Hewlett-Packard Company)
HP Documentation (HKLM-x32\...\{73A33079-D1A0-4469-8903-C4A48B4975E2}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.3.0 - WildTangent)
HP MyRoom (HKLM-x32\...\{9C35EDE5-4B0F-45E7-A438-314BA889948E}) (Version: 9.0.0.0 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{4ED7050C-9332-4FB2-AB07-E94F25A53D39}) (Version: 3.0.3 - Hewlett-Packard Company)
HP Registration Service (HKLM\...\{E4D6CCF2-0AAF-4B9C-9DE5-893EDC9B4BAA}) (Version: 1.0.5976.4186 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{835B275B-F29B-464B-BD4B-097FD55FAB0A}) (Version: 4.6.8.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{B8019B54-F9BE-490A-9619-6D06F18F129F}) (Version: 7.0.32.44 - Hewlett-Packard Company)
HP Utility Center (HKLM-x32\...\{0C57987A-A03A-4B95-A309-D23F78F406CA}) (Version: 1.0.7 - Hewlett-Packard)
HP Wireless Button Driver (HKLM-x32\...\{941DE69D-6CEE-4171-8F1F-3D7E352AA498}) (Version: 1.0.5.1 - Hewlett-Packard Company)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6417.0 - IDT)
Intel(R) Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1008 - Intel Corporation)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1252 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4276 - Intel Corporation)
Intel(R) Rapid Start Technology (HKLM-x32\...\3D073343-CEEB-4ce7-85AC-A69A7631B5D6) (Version: 2.1.0.1002 - Intel Corporation)
Intel(R) SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
iTunes (HKLM\...\{D6969886-0A8A-46BF-A3FA-D6CD43FC8F85}) (Version: 12.10.0.7 - Apple Inc.)
Jewel Match 3 (HKLM-x32\...\WTA-489532e2-97f9-4158-a22a-7e8744eed469) (Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (HKLM-x32\...\WTA-fd621ffe-1bd1-43f0-a678-95d87ef47dd2) (Version: 2.2.0.95 - WildTangent) Hidden
Luxor Evolved (HKLM-x32\...\WTA-f421fadc-9d5b-49a2-a87b-f039d79c1eaf) (Version: 2.2.0.98 - WildTangent) Hidden
Mahjongg Dimensions Deluxe: Tiles in Time (HKLM-x32\...\WTA-b53bc7d4-e4ff-4e01-91d1-e5edb5d9fd53) (Version: 2.2.0.98 - WildTangent) Hidden
Malwarebytes Anti-Exploit version 1.13.1.98 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.13.1.98 - Malwarebytes)
Malwarebytes version 3.8.3.2965 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.8.3.2965 - Malwarebytes)
Microsoft Office (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.6120.5004 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\OneDriveSetup.exe) (Version: 19.152.0801.0008 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (HKLM\...\{350AA351-21FA-3270-8B7A-835434E766AD}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mortimer Beckett and the Crimson Thief Premium Edition (HKLM-x32\...\WTA-cc34a0b2-0a16-4047-a7ea-1f50b497f130) (Version: 2.2.0.98 - WildTangent) Hidden
Mozilla Firefox 69.0 (x64 en-US) (HKLM\...\Mozilla Firefox 69.0 (x64 en-US)) (Version: 69.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 68.0.2 - Mozilla)
Mystery P.I. - Curious Case of Counterfeit Cove (HKLM-x32\...\WTA-d77115dc-9555-444d-a57e-fb453b70aac5) (Version: 2.2.0.98 - WildTangent) Hidden
Peggle Nights (HKLM-x32\...\WTA-f1b739e4-5036-4f32-a4f3-d5cdb722fa1c) (Version: 2.2.0.98 - WildTangent) Hidden
Penguins! (HKLM-x32\...\WTA-13f2ff0a-368d-4a1e-97df-efa8d7aa9495) (Version: 2.2.0.98 - WildTangent) Hidden
Polar Bowler (HKLM-x32\...\WTA-f63cb7e5-68ba-442d-bedc-2b73de2a1e5c) (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (HKLM-x32\...\WTA-e3860731-b088-46c8-a246-2ff7b4faf6ba) (Version: 2.2.0.98 - WildTangent) Hidden
Ralink Bluetooth Stack64 (HKLM\...\{58BC91D0-42E7-125D-F9B6-F2F5C0CDB096}) (Version: 9.0.715.0 - Ralink Corporation)
Ralink RT3290 802.11bgn Wi-Fi Adapter (HKLM-x32\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 5.0.2.0 - Ralink)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.3.730.2012 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.2.8400.27025 - Realtek Semiconductor Corp.)
Revo Uninstaller 2.1.0 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.1.0 - VS Revo Group, Ltd.)
Roads of Rome 3 (HKLM-x32\...\WTA-71887b91-8330-49bf-b2b7-f600f3d554f3) (Version: 2.2.0.98 - WildTangent) Hidden
Sophos Anti-Virus (HKLM-x32\...\{CBA26491-B602-484E-B846-00623CA80D03}) (Version: 10.8.4.233 - Sophos Limited) Hidden
Sophos AutoUpdate XG (HKLM-x32\...\{72E136F7-3751-422E-AC7A-1B2E46391909}) (Version: 5.13.51 - Sophos Limited) Hidden
Sophos Clean (HKLM\...\Sophos Clean) (Version: 3.8.6.1 - Sophos Limited) Hidden
 
Sophos Diagnostic Utility (HKLM-x32\...\{4627F5A1-E85A-4394-9DB3-875DF83AF6C2}) (Version: 1.24.0.2 - Sophos Limited) Hidden
Sophos Endpoint Defense (HKLM\...\Sophos Endpoint Defense) (Version: 2.1.0.411 - Sophos Limited) Hidden
Sophos Exploit Prevention (HKLM\...\{866151B2-E14E-40E0-B6D9-64B1D428F5CB}) (Version: 3.7.12.531 - Sophos Limited) Hidden
Sophos File Scanner (HKLM\...\{CD39E739-F480-4AC4-B0C9-68CA731D8AC6}) (Version: 1.4.15.0 - Sophos Limited) Hidden
Sophos Health (HKLM-x32\...\{E44AF5E6-7D11-4BDF-BEA8-AA7AE5FE6745}) (Version: 2.0.7.0 - Sophos Limited) Hidden
Sophos Home (HKLM\...\Sophos Endpoint Agent) (Version: 2.1.7 - Sophos Limited)
Sophos Home (HKLM-x32\...\{D1BDC583-37A5-4141-9520-362D4E5EADB4}) (Version: 3.4.4.0 - Sophos Limited) Hidden
Sophos Home Clean (HKLM\...\Sophos Home Clean) (Version: 3.7.21.243 - Sophos Limited) Hidden
Sophos Management Communications System (HKLM-x32\...\{2C14E1A2-C4EB-466E-8374-81286D723D3A}) (Version: 4.10.423.0 - Sophos Limited) Hidden
Sophos ML Engine (HKLM\...\Sophos ML Engine) (Version: 1.3.6 - Sophos Limited) Hidden
Sophos Network Threat Protection (HKLM\...\{604350BF-BE9A-4F79-B0EB-B1C22D889E2D}) (Version: 1.5.128 - Sophos Limited) Hidden
Sophos Standalone Engine (HKLM\...\Sophos Standalone Engine) (Version: 1.2.24 - Sophos Limited) Hidden
SpywareBlaster 5.5 (HKLM-x32\...\SpywareBlaster_is1) (Version: 5.5.0 - BrightFort LLC)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 8.0.1040 - SUPERAntiSpyware.com)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics ClickPad Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.12.98 - Synaptics Incorporated)
Tales of Lagoona (HKLM-x32\...\WTA-0ce9ce5c-2a97-4f74-bdb0-f6cf6fa0c4cc) (Version: 2.2.0.110 - WildTangent) Hidden
Vacation Quest™ - Australia (HKLM-x32\...\WTA-f81a5806-79a5-4b29-8226-c643c8fceb5d) (Version: 2.2.0.98 - WildTangent) Hidden
Winamp (HKLM-x32\...\Winamp) (Version: 5.666 - Nullsoft, Inc)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Zuma's Revenge (HKLM-x32\...\WTA-6ad26415-1a4c-4a3b-a229-a99554b76031) (Version: 2.2.0.98 - WildTangent) Hidden

Packages:
=========
Farm Heroes Saga -> C:\Program Files\WindowsApps\king.com.FarmHeroesSaga_5.24.8.0_x86__kgqvnymyfvs32 [2019-09-05] (king.com)
Fresh Paint -> C:\Program Files\WindowsApps\Microsoft.FreshPaint_3.1.10383.1000_x86__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation)
Getting Started with Windows 8 -> C:\Program Files\WindowsApps\AD2F1837.GettingStartedwithWindows8_1.6.0.0_neutral__v10z8vjag6ke6 [2019-08-13] (Hewlett-Packard Company)
HP Registration -> C:\Program Files\WindowsApps\AD2F1837.HPRegistration_1.2.1.166_neutral__v10z8vjag6ke6 [2019-08-13] (Hewlett-Packard Company)
HP Smart -> C:\Program Files\WindowsApps\AD2F1837.HPPrinterControl_100.1.581.0_x64__v10z8vjag6ke6 [2019-08-14] (HP Inc.)
HP+ -> C:\Program Files\WindowsApps\AD2F1837.HP_1.2.0.93_neutral__v10z8vjag6ke6 [2019-08-13] (Hewlett-Packard Company)
iHeartRadio -> C:\Program Files\WindowsApps\ClearChannelRadioDigital.iHeartRadio_6.0.44.0_x64__a76a11dkgb644 [2019-08-13] (iHeartMedia.)
Kindle -> C:\Program Files\WindowsApps\AMZNMobileLLC.KindleforWindows8_2.1.0.2_neutral__stfe6vwa9jnbp [2019-08-13] (AMZN Mobile LLC)
Mail and Calendar -> C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.11901.20184.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
Microsoft Advertising SDK for XAML -> C:\Program Files\WindowsApps\Microsoft.Advertising.Xaml_10.1811.1.0_x86__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
Microsoft Mahjong -> C:\Program Files\WindowsApps\Microsoft.MicrosoftMahjong_3.9.4100.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Studios) [MS Ad]
Microsoft News -> C:\Program Files\WindowsApps\Microsoft.BingNews_4.32.12463.0_x64__8wekyb3d8bbwe [2019-09-11] (Microsoft Corporation) [MS Ad]
Microsoft Solitaire Collection -> C:\Program Files\WindowsApps\Microsoft.MicrosoftSolitaireCollection_4.4.8204.0_x64__8wekyb3d8bbwe [2019-08-27] (Microsoft Studios) [MS Ad]
Microsoft Ultimate Word Games -> C:\Program Files\WindowsApps\Microsoft.Studios.Wordament_3.5.3272.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Studios) [MS Ad]
MSN Food & Drink -> C:\Program Files\WindowsApps\Microsoft.BingFoodAndDrink_3.0.4.336_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Health & Fitness -> C:\Program Files\WindowsApps\Microsoft.BingHealthAndFitness_3.0.4.336_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Money -> C:\Program Files\WindowsApps\Microsoft.BingFinance_4.31.11905.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Sports -> C:\Program Files\WindowsApps\Microsoft.BingSports_4.31.11905.0_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Travel -> C:\Program Files\WindowsApps\Microsoft.BingTravel_3.0.4.336_x64__8wekyb3d8bbwe [2019-08-13] (Microsoft Corporation) [MS Ad]
MSN Weather -> C:\Program Files\WindowsApps\Microsoft.BingWeather_4.32.12463.0_x64__8wekyb3d8bbwe [2019-09-11] (Microsoft Corporation) [MS Ad]
Netflix -> C:\Program Files\WindowsApps\4DF9E0F8.Netflix_6.93.562.0_x64__mcm4njqhnhss8 [2019-09-18] (Netflix, Inc.)
Snapfish -> C:\Program Files\WindowsApps\AD2F1837.HPConnectedPhotopoweredbySnapfish_6.1.736.0_x86__v10z8vjag6ke6 [2019-08-13] (Snapfish)
Spotify Music -> C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0 [2019-09-17] (Spotify AB)

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

CustomCLSID: HKU\S-1-5-21-3405181053-317807147-3859501835-1001_Classes\CLSID\{820D63D5-8CFF-46DE-86AF-4997DEDD6DB5}\localserver32 -> C:\WINDOWS\system32\igfxEM.exe (Intel Corporation - pGFX -> Intel Corporation)
CustomCLSID: HKU\S-1-5-21-3405181053-317807147-3859501835-1001_Classes\CLSID\{D9AC5E73-BB10-467b-B884-AA1E475C51F5}\Shell\Open\Command -> C:\Program Files\Synaptics\SynTP\SynTPCpl.dll (Synaptics Incorporated -> Synaptics Incorporated)
ContextMenuHandlers1: [SophosHomeShellExt] -> {2FE0F6D6-426A-4728-B435-7CF2FE926449} => C:\Program Files (x86)\Sophos\Sophos Home\SophosHomeShellExtX64.dll [2019-07-15] (Sophos Ltd -> Sophos Limited)
ContextMenuHandlers2: [SophosHomeShellExt] -> {2FE0F6D6-426A-4728-B435-7CF2FE926449} => C:\Program Files (x86)\Sophos\Sophos Home\SophosHomeShellExtX64.dll [2019-07-15] (Sophos Ltd -> Sophos Limited)
ContextMenuHandlers3: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2019-06-26] (Malwarebytes Corporation -> Malwarebytes)
ContextMenuHandlers4: [SophosHomeShellExt] -> {2FE0F6D6-426A-4728-B435-7CF2FE926449} => C:\Program Files (x86)\Sophos\Sophos Home\SophosHomeShellExtX64.dll [2019-07-15] (Sophos Ltd -> Sophos Limited)
ContextMenuHandlers5: [igfxcui] -> {3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4} => C:\WINDOWS\system32\igfxpph.dll -> No File
ContextMenuHandlers5: [igfxDTCM] -> {9B5F5829-A529-4B12-814A-E81BCB8D93FC} => C:\WINDOWS\system32\igfxDTCM.dll [2015-07-30] (Microsoft Windows Hardware Compatibility Publisher -> Intel Corporation)
ContextMenuHandlers6: [MBAMShlExt] -> {57CE581A-0CB6-4266-9CA0-19364C90A0B3} => C:\Program Files\Malwarebytes\Anti-Malware\mbshlext.dll [2019-06-26] (Malwarebytes Corporation -> Malwarebytes)
ContextMenuHandlers6: [SophosHomeShellExt] -> {2FE0F6D6-426A-4728-B435-7CF2FE926449} => C:\Program Files (x86)\Sophos\Sophos Home\SophosHomeShellExtX64.dll [2019-07-15] (Sophos Ltd -> Sophos Limited)

==================== Shortcuts & WMI ========================

(The entries could be listed to be restored or removed.)


==================== Loaded Modules (Whitelisted) ==============


==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

AlternateDataStreams: C:\ProgramData\Temp:5C321E34 [135]

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService => ""="service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SAVService => ""="service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SntpService => ""="service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Sophos File Scanner Service => ""="service"

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\008i.com -> 008i.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\008k.com -> 008k.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\00hq.com -> 00hq.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0190-dialers.com -> 0190-dialers.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\01i.info -> 01i.info
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\02pmnzy5eo29bfk4.com -> 02pmnzy5eo29bfk4.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0411dd.com -> 0411dd.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0511zfhl.com -> 0511zfhl.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\05p.com -> 05p.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0632qyw.com -> 0632qyw.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\07ic5do2myz3vzpk.com -> 07ic5do2myz3vzpk.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\08nigbmwk43i01y6.com -> 08nigbmwk43i01y6.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\093qpeuqpmz6ebfa.com -> 093qpeuqpmz6ebfa.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0calories.net -> 0calories.net
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0cj.net -> 0cj.net
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\0scan.com -> 0scan.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\1-britney-spears-nude.com -> 1-britney-spears-nude.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\1-domains-registrations.com -> 1-domains-registrations.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\1-se.com -> 1-se.com
IE restricted site: HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\1001movie.com -> 1001movie.com

There are 6091 more sites.


==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 06:25 - 2013-08-22 06:25 - 000000824 _____ C:\WINDOWS\system32\drivers\etc\hosts


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKLM\System\CurrentControlSet\Control\Session Manager\Environment\\Path -> C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x64;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;%SYSTEMROOT%\System32\OpenSSH\
HKU\S-1-5-21-3405181053-317807147-3859501835-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\cyber\Pictures\HAWKS\7b47eac2f2ff76c35156739c866351bf.jpg
DNS Servers: 192.168.1.1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer => (SmartScreenEnabled: RequireAdmin)
HKLM\software\microsoft\Windows\CurrentVersion\Telephony\Providers => ProviderFileName2 -> ndptsp.tsp (No File)
Windows Firewall is enabled.
 
==================== MSCONFIG/TASK MANAGER disabled items ==

If an entry is included in the fixlist, it will be removed.

HKLM\...\StartupApproved\Run: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "RemoteControl10"
HKU\S-1-5-21-3405181053-317807147-3859501835-1001\...\StartupApproved\Run: => "OneDrive"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{62360738-4160-426B-9D9B-7B911DFBD27C}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe (Microsoft Corporation -> Microsoft Corporation)
FirewallRules: [{FBF7809B-B1AE-4AC3-93C7-A2330CF7FFE5}] => (Allow) LPort=2869
FirewallRules: [{918BEC86-6EDE-4056-830F-9044ABF2D03D}] => (Allow) LPort=1900
FirewallRules: [{758924CE-39FC-497F-84D4-EC79B620541D}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{D8A6AE0C-789A-4BE8-81B4-AB728C8366CD}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{3C73DD1E-E250-464C-B815-FB029F559239}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{3478A75B-EA25-44E0-BD87-5A4131B9A0C5}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{900A9988-9D01-40B5-ACE8-30F7B632AB8D}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe No File
FirewallRules: [{1D180256-69A8-4424-8785-608CD56CA7D3}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe No File
FirewallRules: [{7B746F50-8602-475C-A3C1-CBEB0E8E792E}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDVD10\PowerDVD10.EXE (CyberLink -> CyberLink Corp.)
FirewallRules: [{C6D5874C-AFAF-4F65-9F4F-525A16537086}] => (Allow) C:\Program Files (x86)\CyberLink\PowerDirector10\PDR10.EXE (CyberLink -> CyberLink Corp.)
FirewallRules: [{20CFC815-3F5B-4C5B-BA23-4BAB8054E725}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe No File
FirewallRules: [{84BC9C05-804D-4979-8015-8A053838D702}] => (Allow) C:\Program Files (x86)\Ralink Corporation\Ralink Bluetooth Stack\BlueSoleilCS.exe No File
FirewallRules: [{F15AEC6C-5A22-4EBF-9235-A53E0AE09D87}] => (Allow) C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{0775B796-07BA-4E87-8A14-6D908F6CCFFC}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{839962EE-6C88-44A0-A2B5-99C852BD04EF}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{556F5D39-D389-45D0-8DDB-A816A664DC76}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{4DCE18A6-2B3E-4060-9E3E-684ACAFBA6F3}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{47AAA674-AD48-4C9C-B11F-34552E943DDA}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{890C1B40-C8E9-4C19-8AEB-780906221030}] => (Allow) C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation -> Mozilla Corporation)
FirewallRules: [{030EACC3-9C0E-4FAF-9532-1496CEEB4191}] => (Allow) C:\Program Files\iTunes\iTunes.exe (Apple Inc. -> Apple Inc.)
FirewallRules: [{2ABB08DF-A0A7-4336-B7DE-861364E04514}] => (Allow) C:\Program Files (x86)\Winamp\winamp.exe (Nullsoft Inc. -> Nullsoft, Inc.)
FirewallRules: [{C19185C5-6ECE-4805-9E9F-1D74986B08FE}] => (Allow) C:\Program Files (x86)\Winamp\winamp.exe (Nullsoft Inc. -> Nullsoft, Inc.)
FirewallRules: [{F74E85BE-F22E-4C3F-901D-EB5AA289E8F5}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{8BC55C15-57DC-4487-9BB1-40B634B9295D}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{5339C254-4E57-4253-A858-FFE6DE723603}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{095F85B6-2BAC-4EC9-9A8E-DE39A0410CE8}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{537CF15D-2728-4E5A-A718-5046E9EF73CB}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{F8A642CA-484C-4499-8B9F-ADAD524FE5FA}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{31AB261D-9A2C-4A25-88D4-5391EDCB7590}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{5A25BA39-775B-4520-993F-58CF1EF7375C}] => (Allow) C:\Program Files\WindowsApps\SpotifyAB.SpotifyMusic_1.115.448.0_x86__zpdnekdrzrea0\Spotify.exe (Spotify AB -> Spotify Ltd)
FirewallRules: [{DD980FA4-32AE-42AB-886C-1130BDF7DA54}] => (Allow) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPWarrantyCheck\HPDeviceDetection3.exe (Hewlett-Packard Company -> Hewlett-Packard Company)
FirewallRules: [{D3814652-C710-49D9-A43C-9BB9E42A2E70}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google LLC -> Google LLC)

==================== Restore Points =========================

10-09-2019 07:25:37 Scheduled Checkpoint
14-09-2019 17:12:44 Windows Modules Installer

==================== Faulty Device Manager Devices =============

Name: Unknown USB Device (Device Descriptor Request Failed)
Description: Unknown USB Device (Device Descriptor Request Failed)
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Manufacturer: (Standard USB Host Controller)
Service:
Problem: : Windows has stopped this device because it has reported problems. (Code 43)
Resolution: One of the drivers controlling the device notified the operating system that the device failed in some manner. For more information about how to diagnose the problem, see the hardware documentation.

Name: Intel(R) Centrino(R) Wireless-N + WiMAX 6150
Description: Intel(R) Centrino(R) Wireless-N + WiMAX 6150
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


==================== Event log errors: =========================

Application errors:
==================
Error: (09/19/2019 08:51:54 AM) (Source: ESENT) (EventID: 455) (User: )
Description: svchost (3036,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.

Error: (09/19/2019 08:51:36 AM) (Source: VSS) (EventID: 8193) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW. hr = 0x80070006, The handle is invalid.
.


Operation:
Executing Asynchronous Operation

Context:
Current State: DoSnapshotSet

Error: (09/19/2019 08:49:24 AM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {a34a6ec6-7ce0-48a6-a544-f0e59e35f415}

Error: (09/19/2019 08:45:58 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Faulting module name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Exception code: 0xc000041d
Fault offset: 0x000000000000d962
Faulting process id: 0x2458
Faulting application start time: 0x01d56f013c4d710d
Faulting application path: C:\Program Files\IDT\WDM\sttray64.exe
Faulting module path: C:\Program Files\IDT\WDM\sttray64.exe
Report Id: 63ce2ff7-a45a-49ce-aa47-525b00e73cef
Faulting package full name:
Faulting package-relative application ID:

Error: (09/19/2019 08:45:43 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Faulting module name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Exception code: 0xc0000005
Fault offset: 0x000000000000d962
Faulting process id: 0x2458
Faulting application start time: 0x01d56f013c4d710d
Faulting application path: C:\Program Files\IDT\WDM\sttray64.exe
Faulting module path: C:\Program Files\IDT\WDM\sttray64.exe
Report Id: 20780743-1e51-4be4-9f06-5678000e162f
Faulting package full name:
Faulting package-relative application ID:

Error: (09/19/2019 08:44:31 AM) (Source: STacSV) (EventID: 32767) (User: NT AUTHORITY)
Description: Connection to the Storage interface failed

Error: (09/19/2019 08:40:06 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Faulting module name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Exception code: 0xc000041d
Fault offset: 0x000000000000d962
Faulting process id: 0x23cc
Faulting application start time: 0x01d56f0074c18505
Faulting application path: C:\Program Files\IDT\WDM\sttray64.exe
Faulting module path: C:\Program Files\IDT\WDM\sttray64.exe
Report Id: f79df517-e874-4d84-a00f-65a0d7b8e8a9
Faulting package full name:
Faulting package-relative application ID:

Error: (09/19/2019 08:39:54 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Faulting module name: sttray64.exe, version: 1.0.6417.0, time stamp: 0x500ab35c
Exception code: 0xc0000005
Fault offset: 0x000000000000d962
Faulting process id: 0x23cc
Faulting application start time: 0x01d56f0074c18505
Faulting application path: C:\Program Files\IDT\WDM\sttray64.exe
Faulting module path: C:\Program Files\IDT\WDM\sttray64.exe
Report Id: f921b5e4-5d8f-4ed7-ae4f-641e5c58c343
Faulting package full name:
Faulting package-relative application ID:


System errors:
=============
Error: (09/19/2019 08:44:30 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The MessagingService_3a843 service terminated with the following error:
The device is not ready.

Error: (09/19/2019 08:43:08 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Defender Antivirus Service service failed to start due to the following error:
The service did not start due to a logon failure.

Error: (09/19/2019 08:43:08 AM) (Source: Service Control Manager) (EventID: 7038) (User: )
Description: The WinDefend service was unable to log on as NT AUTHORITY\SYSTEM with the currently configured password due to the following error:
The request is not supported.


To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (09/19/2019 08:43:08 AM) (Source: Service Control Manager) (EventID: 7043) (User: )
Description: The Malwarebytes Service service did not shut down properly after receiving a preshutdown control.

Error: (09/19/2019 08:38:54 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The MessagingService_3b109 service terminated with the following error:
The device is not ready.

Error: (09/19/2019 04:20:32 AM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The MessagingService_3bfd0 service terminated with the following error:
The device is not ready.

Error: (09/18/2019 07:29:33 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Defender Antivirus Service service terminated with the following error:
%%2147943515 = A system shutdown is in progress.

Error: (09/18/2019 02:34:59 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The MessagingService_3b457 service terminated with the following error:
The device is not ready.


Windows Defender:
===================================
Date: 2019-09-15 14:36:20.524
Description:
Windows Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.301.1393.0
Previous security intelligence Version: 1.299.2879.0
Update Source: User
Security intelligence Type: AntiSpyware
Update Type: Full
Current Engine Version: 1.1.16300.1
Previous Engine Version: 1.1.16300.1
Error code: 0x80509004
Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support.

Date: 2019-09-15 14:36:20.523
Description:
Windows Defender Antivirus has encountered an error trying to update security intelligence.
New security intelligence Version: 1.301.1393.0
Previous security intelligence Version: 1.299.2879.0
Update Source: User
Security intelligence Type: AntiVirus
Update Type: Full
Current Engine Version: 1.1.16300.1
Previous Engine Version: 1.1.16300.1
Error code: 0x80509004
Error description: An unexpected problem occurred. Install any available updates, and then try to start the program again. For information on installing updates, see Help and Support.

Date: 2019-09-14 14:53:33.421
Description:
Windows Defender Antivirus has encountered an error trying to load security intelligence and will attempt reverting back to a known-good version.
Security intelligence Attempted: Backup
Error Code: 0x80004004
Error description: Operation aborted
Security intelligence version: 1.299.2879.0;1.299.2879.0
Engine version: 1.1.16200.1

Date: 2019-09-14 14:53:29.868
Description:
Windows Defender Antivirus has encountered an error trying to load security intelligence and will attempt reverting back to a known-good version.
Security intelligence Attempted: Current
Error Code: 0x80004004
Error description: Operation aborted
Security intelligence version: 1.299.2879.0;1.299.2879.0
Engine version: 1.1.16300.1

Date: 2019-09-13 09:24:35.196
Description:
Windows Defender Antivirus has encountered an error trying to load security intelligence and will attempt reverting back to a known-good version.
Security intelligence Attempted: Backup
Error Code: 0x80004004
Error description: Operation aborted
Security intelligence version: 1.299.2879.0;1.299.2879.0
Engine version: 1.1.16200.1

CodeIntegrity:
===================================

Date: 2019-09-19 09:01:43.165
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:43.163
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:20.815
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:20.812
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:06.988
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:01:06.986
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:00:51.782
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

Date: 2019-09-19 09:00:51.778
Description:
Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Program Files\Bonjour\mdnsNSP.dll that did not meet the Microsoft signing level requirements.

==================== Memory info ===========================

BIOS: Insyde F.13 09/04/2012
Motherboard: Hewlett-Packard 1894
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Percentage of memory in use: 67%
Total physical RAM: 3992.27 MB
Available physical RAM: 1282 MB
Total Virtual: 5720.27 MB
Available Virtual: 2393.7 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:437.67 GB) (Free:375.9 GB) NTFS ==>[system with boot components (obtained from drive)]
Drive d: (RECOVERY) (Fixed) (Total:25.73 GB) (Free:3.07 GB) NTFS ==>[system with boot components (obtained from drive)]
Drive e: (OS) (RAMDisk) (Total:437.67 GB) (Free:376.72 GB) NTFS ==>[system with boot components (obtained from drive)]

\\?\Volume{9e70f5ab-e5fc-4564-8d05-38a050a732e4}\ (WINRE) (Fixed) (Total:0.39 GB) (Free:0.16 GB) NTFS
\\?\Volume{8c44d388-8fa5-4256-85c8-7e6fd15c9665}\ () (Fixed) (Total:0.6 GB) (Free:0.08 GB) NTFS
\\?\Volume{e801f5ca-8c53-49e9-a711-675f64d5f6b8}\ () (Fixed) (Total:0.99 GB) (Free:0.34 GB) NTFS
\\?\Volume{01567c2b-e6ef-4a3b-b530-09978d28ae59}\ () (Fixed) (Total:0.25 GB) (Free:0.16 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 465.8 GB) (Disk ID: 9ABDB98E)

Partition: GPT.

========================================================
Disk: 1 (Size: 4 GB) (Disk ID: 0FD42AA9)

Partition: GPT.

==================== End of Addition.txt ============================
 
Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=======================================

You posted same log twice but I already see your issue:
Total physical RAM: 3992.27 MB
You need more RAM.
In today's computer world I'd say 8GB is a minimum to run the computer fairly OK. 16GB would be much better.
 
You're very welcome
file.php
 
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