Sony CEO apologizes for hack, offers free ID theft insurance

By Jos ยท 18 replies
May 6, 2011
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  1. matrix86

    matrix86 TS Guru Posts: 843   +38

    Yeah, the insurance policy is pretty useless. Offering it AFTER there's already been a breach in security, and then expecting PSN users to keep their accounts open with the threat of another attack. But I guess it's better than not having a policy. It'll be interesting to see what happens this weekend.
  2. stewi0001

    stewi0001 TS Evangelist Posts: 1,683   +1,082

    Apology REJECTED! For now anyways...
  3. Jos

    Jos TechSpot Staff Topic Starter Posts: 3,073   +97

    The insurance means that IF you are a victim of identity theft, you'll be covered up to $1 million for identity restoration costs, legal defense expenses, and lost wages. It does make sense to offer it now since users are at risk because of the breach. Here's some more info:
  4. Screw the ID theft insurance!

    How do we know they will not be hacked next?

    What a scam by Sony to start a new company... 75 million new customers, even if they retain 10% next year, that's 7.5 million insurance customers. BOO.

    I want money PERIOD
  5. 1 year of insurance policy! So, after one year PSN users can change their home address and birthday.
  6. When was the last time you heard of a Life Insurance company handing over a $1,000,000 insurance policy to an already diagnosed, terminally-ill cancer patient. It doesn't happen.

    Here we see Sony doing just that. Why? Both Sony and Debix, Inc. stand to profit greatly. Sony will undoubtedly profit through kickbacks for shoveling over a potential of 100 million customers (realistically a few million in the least), and the return of its customers it most certainly stands to lose.

    Facing such a great risk, why would they agree to open so many policies? They are basically opening millions of million dollar insurance policies for already diagnosed, terminally-ill cancer patients, right?

    The fact is, that statistics show that identity theft doesn't occur in the first 12-16 months - outside of the coverage zone that Sony and Debix have agreed upon as complimentary. In fact, they are relying on the statistics coming through to fruition that they are willing to wager the entire company's worth on this fact. If identity theft does occur, it will occur in mass, putting Debix out of commission in payouts.

    Guess what happens after that first year? You, the consumer, starts paying Debix ridiculous fees to maintain your $1,000,000 policy, or you become victim to the possibility of identity theft without coverage.

    Mind you that Sony's lack of adequate security is what caused the need for this protection in the first place.

    I smell bully marketing tactics here. Does anyone else? I wouldn't be surprised to find out that a few of the higher ups in Sony hold shares in Debix, especially since it's based out of Austin, TX - home of Sony's largest American branch.
  7. TomSEA

    TomSEA TechSpot Chancellor Posts: 2,718   +860

    I'm curious to see how this will pan out for PS4 sales whenever it comes out. I know if I was a potential next-gen console buyer, I'd steer very clear of Sony products.
  8. Jos

    Jos TechSpot Staff Topic Starter Posts: 3,073   +97

    You bring up some interesting points, Guest (the 3rd one). I just assumed the chances of being a victim of identity theft were higher in the first few months following the breach, but if what you say is true then it wouldn't amount to much more than saving face and a good business opportunity for Debix.

    One-year insurance is still better than nothing I guess :-S
  9. The way most of you guys act you would think that Sony went around clubbing baby seals.
  10. stewi0001

    stewi0001 TS Evangelist Posts: 1,683   +1,082

    That will be in the news next week ;-P
  11. Chazz

    Chazz TS Evangelist Posts: 679   +75

    What's wrong with that?
  12. I can't believe people are actually complaining about Sony giving them a year of free ID Theft insuramce. I swear people wouldn't be happy even if Sony gave out a free copy of Socom or something to everyone. lol

    This isn't some scam by Sony, Debix is apparently one of the better ID theft companies from looking around on the web about them.

    And how would this not help even though you info is already stolen? It'll be insurance just in case that info gets used, durrr.
  13. since sony fired some 205 us employees just before the attack,

    it would make perfect sense for a pissed off Dev to stick it to them,but who is sony going to blame?anon-opps. can you imagine how bad it would look for sony if it was revealed that it was one of there own?

    i for one wont be taking the bribe,i now see just what kind of corp i have put my misplaced loyalty in to.

    most people bought the sony line, that they removed the other os feature because of security concerns,not true.

    they removed it because of the value the launch date models had over the slim.

    the the pre-orders were low and so was the real sales

    figures at the slims launch.

    the phat was a better device.

    soon they will remove ps2 bc.(for security reasons)
  14. Adhmuz

    Adhmuz TechSpot Paladin Posts: 1,828   +633

    Oh well thank god the US gets compensation, the rest of the world just isn't important enough to merit anything. This comes at no surprise however because thats going to keep off the lawsuits, but also just further piss people off it appears.
  15. And Sony will ***** slap those unemployed hackers this time, can't wait! Japan tech will always be superior to american retard hackers. Booya!
  16. The only reason they are doing that is because most of the people in the US like to complain about a lot of things and create lawsuit for everything,Sony are just trying to protect themselves from the lawyer happy people.
  17. sorry sony, i really feel sorry for you... i like your products but i don't agree how you handled the situation when you found out that someone hacked your console. the lesson is: once your product has been hacked it's better to find ways to keep your original users happy than trying to exert revenge prosecuting the ones that freed your product.

    the money spent on all those trials and settlements should've been invested in psn infraestructure or capabilities. remember than once the pandora's box has been opened, there's no way one can close it again.

    stupid sony ppl trying to hunt shadows...

    hooray for the hackers!!
  18. UnknownSky

    UnknownSky TS Enthusiast Posts: 43

    All in all


    They learned their lesson. 1 year of free identity theft insurance is good. All I did when I heard about the hacks is change my bank info, end of story. If you want to sue and complain, b*tch and moan about it all then go right ahead. But you are wasting time. I am loyal to Sony and always will be. I am glad they are actually doing damage control or trying at it. They could just say f*ck it and to Heck with you all :)

    I enjoy the games, the system and I hope that PSN will be up and running soon as it can.

    In regards to the hackers, you are seriously getting way over your heads. Yes, I believe in showing a company how their network sucks in the security field BUT taking information such as usernames, credit card numbers and what not is absolutely *****ic and I hope you get thrown into jail and forced to give a crying blow job to a neo-nazi ^_^

    All in all,

    I am still loyal to Sony, I disagree with any lawsuits against them and as far as the hackers are concerned continueing the idiocy, for shame.

    Sincerely and much love,

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