Soundblaster Live Platinum 5.1 - registration knocks PC

By frustratedGF
Oct 7, 2009
  1. Hi, please be patient with me as I have little knowledge of computers. My boyfriend has even less knowledge and being a musician is not inclined to sit and try and sort this problem (just curses which has driven me to try and sort it).

    The SB was installed for him a few years ago but he didn't use it. He now wants to but we can't get it to work. I enabled the BIOS audio as someone had disabled them. The SB registration screen comes up. As soon as I tried to register it the screen went black and said something about input not suported (I think-would have to try it again to double check that)

    So I had to turn the BIOS back off in order to use the pc.

    Sound works for Skype but nothing else as far as I can tell.

    The pc has XP. Oh, and the printer does not work either. I have put the discs that came with it but it does not appear under the printer bit under hardware (if you know what I mean) not sure if that helps too.

    Any ideas? Thank you.
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What is this PC's specs? Make and model?
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