Sudden BSODs crashes on Windows XP, win32k.sys! 0x00000050

By Momin93
Sep 20, 2011
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  1. Hey,
    I've been recently getting Blue of screen of death crashes.
    It usually happens when I use Google chrome or sometimes during other programs.
    Here is what was written in the blue screen.



    And some codes

    0x00000050, 0xE134701C
    0x00000000, 0xBF82EDEF
    0x00000001 BF82EDEF BF800000

    I also attached a minidump file if that's helpful.

    I haven't installed or uninstalled any hardware or software recently so I don't think that it could have something to do with it.

    I'd be grateful to anyone who would help and please be specific.

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Check the memory...
  3. eBatch

    eBatch TS Rookie

    A common problem, but what is the cause.....

    I have the same BSOD (same address / date stamp info) occurring intermittently (e.g. every week or two) on my 3 PCs. This has arisen in the last 2 or 3 months.

    The 3 PCs are:
    Desktop, running XP Pro SP3
    Laptop, running XP Pro SP3
    Netbook, running XP Home SP3

    The overall software configurations of the PCs are very similar. E.g.
    Avast Free (latest)
    Zone Alarm 7.0.483.000 (so quite old)
    Google Chrome (always up to date)

    The fact that it has started occurring on my 3 PCs at around the same time and the fact that the hardware configs are very different points very much to a software issue.

    I have a suspicion that Google Chrome might be involved in this problem.

    However, I note that win32k.sys was last updated (via a Windows Update?) as at 02-Jun-11. So maybe Microsoft are the culprits.

    So I'm still searching.....
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Get rid of Zone Alarm and Avast and try Microsoft's Security Essentials. You can get it from Windows Update. As given to Momin93, test your memory on these old 3 computers. The old hard drives may be becoming corrupted too. Also, no 2 users really have the same problems. Between different hardware and software, BSOD's are never the same in reality. You should have started your own thread

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