Suddenly internet connection fails - modem unplug crashes PC

[maniacgeorge]

hi,
I have a PC with windows XP home and a sagem 330 usb broadband modem. The internet was fine until one day I waited as the arrow went from red to yellow to green as usual, clicked connect and it eventually timed out. I unplugged the modem but it crashed to restart. This happened again when I restarted the computer-I disabled antivirus and firewall to check but to no avail.

I have bought a wireless ethernet modem to replace the usb one as it is more reliable supposedly but I would still like to sort this problem!

Any ideas?
Thanks!

 

[Tmagic650]

"I have bought a wireless ethernet modem to replace the usb one as it is more reliable supposedly but I would still like to sort this problem!"...

Have you tried using/installing this modem?

 

[maniacgeorge]

yes I have now, but for some reason I can't access the router panel-the device dosen't seem to be recognised despite all the lights going green on it. The same thing happened with another ethernet device a while back which I thought must be broken but now I'm guessing its the pc because this router definitely works!