Suspected SSD issues

[Matt12345170]

Hey Guys,

I have laptop that is a few months old, it has a 120GB Intel 520 SDD (boot drive), and a 750HHD.

Windows explorer crashes often, often take a long time to populate items, and notably take a very long time to open something as simple as a photo. Other than that, system performance seems O.K, boot times are very fast. Reason I think it has something to do with the SSD and not my windows installation is due to the fact that before I upgraded to windows 8, I had a similar issue with windows 7, sometimes explorer would be slow and also take a while to populate.

Any help on what could be causing this would be much appreciated!

Thanks,

Matt

 

[cliffordcooley]

What is your CPU and Memory usage, when you experience this issue?

 

[Matt12345170]

Normal.

CPU is being used very little, a few percent
Memory is at about 16%

 

[cliffordcooley]

OK, I personally wouldn't suspect Mal-ware under those conditions. It seems as if there is I/O dificulties, could be anyone of your media devices if this is the case. Do you have any USB sticks plugged in or possibly a CD/DVD in the drive? I've had these issues with both cases as well as faulty HDD's. What I haven't experienced yet is a faulty SSD, in which case I would suspect they could act the same way.

 

[Matt12345170]

Unfortunately no USB stick plugged in and no CD.

If it adds anything I have both Bitdefender and Anti-Malware bytes installed

 

[cliffordcooley]

And it acts the same way with your HDD disconnected?

 

[Matt12345170]

I'm not sure, it is an internal HDD. By disconnect, do you mean disable via device manager, or physically disconnect?

 

[cliffordcooley]

I'm not sure, it is an internal HDD. By disconnect, do you mean disable via device manager, or physically disconnect?

I meant physically disconnect but if you don't feel comfortable doing so, I will not ask it of you.

You mentioned the laptop is only a few months old. Is there a warranty still in effect for the laptop?

 

[Matt12345170]

Well, I can disconnect it, but I'm going to have to wait until I get home.

Yea, the warranty is still in effect but as it came from California and I'm in Eastern Canada, that it the last thing I want to have to do LOL.

I'll get back to you once I have an opportunity to open this thing up.

Thanks,

Matt

 

[Matt12345170]

Alright, so I've had a chance to take a look inside, but having no experience with taking apart laptops, I at best am going to make this a weekend project, because I can't afford to screw something up and then not have the laptop during the week.

Thanks for the help!