Hi all... recently used resources here to resolve one problem. now another has cropped up. I have had two bsod events, spaced about a week apart, each pointing (minidump analysis with windbg) to symsnap. Using google I have learned that this is a component of Norton Ghost, a program I had installed but have not used in ages... Before bsod events, I had upgraded ram, and upgraded Harddrive. All this is in a Gateway... 4525gz. Now the ram is maxed and the hd is a wd scorpio blue 160gb What I have done since bsod is... regedit to remove all references to Norton Ghost... (as the uninstall routine would not work). then removed all files and folders related to Norton Ghost. I may or may not choose to reinstall. So, here are the questions... (finally! ) 1. Have I properly interpreted the windbg report as pointing to Ghost? 2. Would migrating to the new hd have caused this program to break? The two pertinent Minidump / WIndbg reports are attached.