The specified service does not exist as an installed service

By DCGSeth
May 3, 2014
  1. The specified service does not exist as an installed service This is the message I get when I start up must anti-virus's such as windows defender.
    As for avg and Mcafee I cant even download them (mcaafee from disk)
    I also cant turn on firewall
    I have acsess to the internet and task manage....but not (f11) system restore upon boot.
    cant update drivers or preform windows updates.[​IMG]


    More details upon request
    --------[ Summary ]-----------------------------------------------------------------------------------------------------

    Operating System Windows 7 Professional Media Center Edition
    OS Service Pack -
    DirectX (DirectX 9.0c)
    Computer Name USER-PC
    User Name Seths *********

    CPU Type Unknown, 2700 MHz
    Motherboard Name Unknown
    Motherboard Chipset Unknown
    System Memory 3072 MB
    BIOS Type Award (12/08/09)

    Video Adapter NVIDIA GeForce 8400GS
    Video Adapter NVIDIA GeForce 8400GS
    Monitor Generic PnP Monitor [NoDB] (21011)

    Audio Adapter High Definition Audio Controller [NoDB]
    Audio Adapter High Definition Audio Controller [NoDB]

    SCSI/RAID Controller DAEMON Tools Virtual SCSI Bus
    SCSI/RAID Controller NVIDIA nForce Serial ATA Controller
    SCSI/RAID Controller NVIDIA nForce Serial ATA Controller
    Disk Drive Generic- Multi-Card USB Device
    Optical Drive hp DVD-RAM GH40L SCSI CdRom Device
    SMART Hard Disks Status Unknown

    C: (NTFS) 465730 MB (279927 MB free)

    Keyboard HID Keyboard Device
    Mouse HID-compliant mouse

    Network Adapter Hamachi Network Interface (
    Network Adapter NVIDIA nForce Networking Controller (

    Printer Fax
    Printer Microsoft XPS Document Writer
    Printer Send To OneNote 2007
    USB1 Controller Standard OpenHCD USB Host Controller [NoDB]
    USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB]
    USB Device USB Composite Device
    USB Device USB Input Device
    USB Device USB Input Device
    USB Device USB Mass Storage Device
    USB Device USB Optical Mouse

    --------[ DMI ]---------------------------------------------------------------------------------------------------------

    [ BIOS ]

    BIOS Properties:
    Vendor Phoenix Technologies, LTD
    Version 5.55
    Release Date 12/08/2009
    Size 1024 KB
    Boot Devices Floppy Disk, Hard Disk, CD-ROM, ATAPI ZIP, LS-120
    Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD, BBS
    Supported Standards DMI, APM, ACPI, PnP
    Expansion Capabilities PCI, USB

    [ System ]

    System Properties:
    Manufacturer HP-Pavilion
    Product BK149AA-ABA s5414y
    Serial Number 4CE0140Q2Z
    Universal Unique ID 001CD56B-C8B01510-8C38CDFA-C164A104
    Wake-Up Type Power Switch

    [ Motherboard ]

    Motherboard Properties:
    Product NARRA5
    Version 5.00
    Serial Number 104791330000834

    [ Chassis ]

    Chassis Properties:
    Manufacturer Hewlett-Packard
    Version Chassis Version
    Chassis Type Desktop Case
    Boot-Up State Safe
    Power Supply State Safe
    Thermal State Safe
    Security Status None
  2. Broni

    Broni Malware Annihilator Posts: 54,256   +383

    Welcome aboard [​IMG]

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.


    NOTE 1. Use another working computer to download Farbar Recovery Scan Tool. Use USB flash drive to transfer it from good computer to the bad one.
    NOTE 2. Install Panda USB Vaccine, or BitDefender’s USB Immunizer on GOOD computer to protect it from any infected USB device.

    Please download Farbar Recovery Scan Tool and save it to your Desktop.

    Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    • Double-click to run it. When the tool opens click Yes to disclaimer.[/*]
    • Press Scan button.[/*]
    • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.[/*]
    • The first time the tool is run, it makes also another log (Addition.txt). Please copy and paste it to your reply.[/*]
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