Solved Trying the 8 step program

[Bobbye]

Is Firefox your default browser? If it is:

Have you put any add-on for tabbed-browsing? If yes, which ones?
Again if yes, did you make any changes in about:config?

Where are the logs from the CFScript, the Eset scan and the HijackThis log?

 

[ChelseaFC]

I think you misunderstood my post.

All seems fine now, even the Microsoft update works.

I have an add-on "New Tab Homepage 0.4.2".

I will run your last set of instructions later on.

 

[Bobbye]

I did- sorry. I'll give one last check to make sure we haven't missed anything whenever you're ready.

 

[ChelseaFC]

Everything seems to be working fine now.

Attached are the logs that you requested.

One question I have is what is "O2 - BHO: WormRadar.com IESiteBlocker.NavFilter" in the Hijackthis log? WormRadar.com was something I always thought was not good!

 

[Bobbye]

FYI:

GUID {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Object Name WormRadar.com IESiteBlocker.NavFilter
Status L BHO
Description LinkScanner - now a part of AVG Antivirus

Looks good Chelsea. Now you can Remove all of the tools we used and the files and folders they created

• Uninstall ComboFix and all Backups of the files it deleted
• Click START> then RUN
• Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

• Download OTCleanIt by OldTimer and save it to your Desktop.
• Double click OTCleanIt.exe.
• Click the CleanUp! button.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes.

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

• You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.
• Go to Start > All Programs > Accessories > System Tools
• Click "System Restore".
• Choose "Create a Restore Point" on the first screen then click "Next".
• Give the Restore Point a name> click "Create".
  
• Go back and follow the path to > System Tools.
  [*]Choose Disc Cleanup
  [*]Click "OK" to select the partition or drive you want.
  [*]Click the "More Options" Tab.
  [*]Click "Clean Up" in the System Restore section to remove all previous Restore Points except the newly created one.

Empty the Recycle Bin

Let me know if I can be of more help.

 

[ChelseaFC]

Thank You very much.

Can I get the jumping Tigger??

What can I do to help support this forum and all of the help you give so many people??

 

[Bobbye]

Chelsea, all I know about the 'jumping Tigger' is that it's a flash game!

You can help support the forums in general by offering your support when you can help someone out. the Virus and Malware forum is limited as to who can post replies, but there is a lot more to an operating system than malware! I'll close this thread now, but leave you with some tips you can use:

Please follow these simple steps to keep your computer clean and secure:

[1]Disable and Enable System Restore: See System Restore Guide This will help you understand what this is, why you need to clean and set restore points and what information is in them.

[2]Stay current on updates:
[o] Visit the Microsoft Download Sitefrequently. You should get All updates marked Critical and the current SP updates.
[o]Visit this Adobe Reader site often and make sure you have the most current update. Uninstall any earlier updates as they are vulnerabilities.
[o]Check this site often.Java Updates Stay current as most updates are for security. Uninstall any earlier versions in Add/Remove Programs.

[3]Make Internet Explorer safer.
Follow the suggestions :HERE This Tutorial will help guide you through Configuring Security Settings, Managing Active X Controls and other safety features.

[4]Remove Temporary Internet Files regularly:
[o]Use ATF Cleaner by Atribune or
[o]TFC

[[5] Use an AntiVirus Software(only one)
Both of the following programs are free and known to be good:
[o]Avira Free
[o]Avast Home

[6].Use a good, bi-directional firewall(one software firewall) I recommend either of these software firewalls.- both are free and good:
[o]Comodo
[o]Zone Alarm

[*].Consider these programs for Extra Security

• 
  [o]Spywareblaster SpywareBlaster protects against bad ActiveX. It places kill bits to stop bad Active X controls from being installed. Remember to update it regularly.
  [o]IE/Spyad This places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  [o]MVPS Hosts files This replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
  [o]Google Toolbar Get the free google toolbar to help stop pop up windows.

If I can be of further assistance, please let me know. .