Solved Updateflashplayer_********.exe Virus - Please Help

[mrdb21]

Ran OTL Custom Fix and rebooted, but can't find the log file.

 

[mrdb21]

Ran OTL Custom Fix and rebooted, but can't find the log file.

 

[Broni]

Try to run it from safe mode.
How to start Windows in Safe Mode

 

[mrdb21]

OTL Custom Fix Log File:

All processes killed
========== OTL ==========
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ not found.
Use Chrome's Settings page to remove the default_search_provider items.
Use Chrome's Settings page to remove the default_search_provider items.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ not found.
Registry value HKEY_USERS\S-1-5-21-4097747297-3916391912-3190429967-1000\Software\Microsoft\Windows\CurrentVersion\Run\\Qahiob not found.
File C:\ProgramData\zmlomobd.kxh not found.
Folder C:\Users\Dan\AppData\Roaming\Foweqibu\ not found.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: Dan
->Temp folder emptied: 249459 bytes
->Temporary Internet Files folder emptied: 79842426 bytes
->Java cache emptied: 161138 bytes
->FireFox cache emptied: 92724090 bytes
->Google Chrome cache emptied: 746725781 bytes
->Flash cache emptied: 189412 bytes
User: Dan 2
->Temp folder emptied: 247051 bytes
->Temporary Internet Files folder emptied: 4035 bytes
->FireFox cache emptied: 19171410 bytes
->Flash cache emptied: 590 bytes
User: Dan_2
->Temp folder emptied: 48163322 bytes
->Temporary Internet Files folder emptied: 745279 bytes
->Java cache emptied: 319729 bytes
->FireFox cache emptied: 85943668 bytes
->Google Chrome cache emptied: 48529749 bytes
->Flash cache emptied: 5514 bytes
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
User: Irwin
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 30549655 bytes
->FireFox cache emptied: 266977904 bytes
->Flash cache emptied: 3137 bytes
User: Mom
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 74123982 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 369941575 bytes
->Google Chrome cache emptied: 14028459 bytes
->Flash cache emptied: 12203 bytes
User: Public
->Temp folder emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 57428566 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42343304 bytes
%systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 749 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 1,887.00 mb
[EMPTYJAVA]
User: All Users
User: Dan
->Java cache emptied: 0 bytes
User: Dan 2
User: Dan_2
->Java cache emptied: 0 bytes
User: Default
User: Default User
User: Irwin
User: Mom
->Java cache emptied: 0 bytes
User: Public
Total Java Files Cleaned = 0.00 mb
[EMPTYFLASH]
User: All Users
User: Dan
->Flash cache emptied: 0 bytes
User: Dan 2
->Flash cache emptied: 0 bytes
User: Dan_2
->Flash cache emptied: 0 bytes
User: Default
User: Default User
User: Irwin
->Flash cache emptied: 0 bytes
User: Mom
->Flash cache emptied: 0 bytes
User: Public
Total Flash Files Cleaned = 0.00 mb
OTL by OldTimer - Version 3.2.69.0 log created on 06042014_161458

 

[mrdb21]

Checkup.txt Log:

Results of screen317's Security Check version 0.99.83
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Webroot SecureAnywhere
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java 8
Java version out of Date!
Adobe Flash Player 13.0.0.214
Adobe Reader XI
Mozilla Firefox (29.0.1)
Google Chrome 34.0.1847.137
Google Chrome 35.0.1916.114
````````Process Check: objlist.exe by Laurent````````
Dan Desktop USPS Virus Tools\SecurityCheck.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

[mrdb21]

FSS.txt Log:

Farbar Service Scanner Version: 21-05-2014
Ran by Dan (ATTENTION: The logged in user is not administrator) on 05-06-2014 at 10:36:07
Running from "C:\Users\Dan\Desktop\USPS Virus\Tools"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

[mrdb21]

Eset Scan Log:

C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\da.cmd BAT/Qhost.NOV trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Users\Dan\AppData\Local\amuncnwc.exe.vir a variant of Win32/Injector.BCUZ trojan cleaned by deleting - quarantined
C:\Users\Dan\Desktop\XPS 8300\Installs\Adobe Acrobat Pro X\Adobe_Acrobat_X_Pro.exe BAT/Qhost.NOV trojan deleted - quarantined

 

[Broni]

I need to see fresh FSS log ran from administrator account.
The current log says:

Ran by Dan (ATTENTION: The logged in user is not administrator)

Also...

1. Update your Java version here: https://www.techspot.com/downloads/6463-java-se.html
Alternate download: http://www.java.com/en/download/manual.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

• Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

 

[mrdb21]

FSS Log (run as Admin):

Farbar Service Scanner Version: 21-05-2014
Ran by Dan_2 (administrator) on 05-06-2014 at 18:04:46
Running from "C:\Users\Dan\Desktop\USPS Virus\Tools"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

 

[Broni]

Good

Update Java and...

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[mrdb21]

Hi Broni,

Thank you very much for all your help with this issue, I will be sending you a Paypal donation for your efforts.

Has the infection been eliminated where it is completely safe to use my computer or is it necessary to format the HD and reinstall Windows ?

Thanks

 

[Broni]

Your computer is safe now.

Make sure you change all your sensitive passwords.

Good luck and stay safe