Given that the malware is baked in resetting the phone to factory reinstalls the malware as well. The only solution is to root the phone but these phones are locked down so there is no way to root it. It's more than just the umx phones, it's the UL40 and UL50 and probably any other phone you can get from Assurance Wireless. The UL series phones are so much worse, though. The adware doesn't seem to be fully compatible with newer versions of Android so the UMX doesn't get the screen blocking ads. Regardless, the poor have no power to change it and those in charge have no reason to change it other than it makes them look weak and inept.No doubt that anything from the government is going to have it's fair share of loopholes and woe are those that don't take the time to read that painfully dry documentation that comes with the product (it's all in there, buried). There is a method to the madness, but if they bothered to explain the "why" the program would not do as well as it does. Basic lesson, ALWAYS reset the phone and then take the time to weed out all the "junk" that you don't need .... convenience is no guarantee for privacy.