Hello All,
My son was in the process of updating his USB drivers to install an xpert-tv device and in doing so all of his USB ports went dead. I have read many of the existing posts and the difference we are experiencing is we do have no other way of connecting a keyboard or mouse to the computer other than USB, no ps/2 ports at all. I have tried rebooting in safe mode, accessing the BIOS but the computer does not respond to any keyboard commands.
Unfortunately the only thing I can tell you about the computer is it's a DELL I can't even give you the model# at this point.
How can I gain control of the computer to do any problem solving at all? My first thought was to purchase a PCI card with ps/2 ports but not sure if that will work.
Does anyone have any thoughts at all?
Appreciate all your help inadvance.
My son was in the process of updating his USB drivers to install an xpert-tv device and in doing so all of his USB ports went dead. I have read many of the existing posts and the difference we are experiencing is we do have no other way of connecting a keyboard or mouse to the computer other than USB, no ps/2 ports at all. I have tried rebooting in safe mode, accessing the BIOS but the computer does not respond to any keyboard commands.
Unfortunately the only thing I can tell you about the computer is it's a DELL I can't even give you the model# at this point.
How can I gain control of the computer to do any problem solving at all? My first thought was to purchase a PCI card with ps/2 ports but not sure if that will work.
Does anyone have any thoughts at all?
Appreciate all your help inadvance.
