USB ports unresponsive

By Forrest137 ยท 5 replies
Aug 30, 2011
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  1. Im having problems with my USB ports not working at all. Anything I try to plug into them doesnt work, except for this one PNY 1GB flashdrive. not even my external hard drive, or a mouse, or a keyboard or anything. I dont know if what I need is to update drivers or what, but it baffles me that one flashdrive will work, but lots of other things wont.

    much appreciation to anyone that can help me.
  2. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    two things come to mind

    1. i've seen this trick work on occasion (tho was for cases where no ports / no devices worked). But easy to try so give it a shot. Shutdown computer. Disconnect AC cord. Remove battery if laptop. Let it sit overnight to discharge power. Then plug in, power up and see if any diff

    2. Also try [post=751005]How to Reinstall Your USB Controllers and Motherboard Chipset Drivers[/post]
  3. Forrest137

    Forrest137 TS Rookie Topic Starter Posts: 30

    When I ran device manager and tried to uninstall the usb controllers, my entire computer froze for a looooong time. I had to force power off. So I dont know what I can do now. I think I need to update to WINXP SP3 to be able to fix it, but im at a loss. also my cd drive and dvd drive dont work either.

    any ideas?

  4. WinXPert

    WinXPert TS Guru Posts: 445

    Do the Windows update

    Try Autorun Protector (requires .NET 2.0) and clear your mountpoints. HTH
  5. Forrest137

    Forrest137 TS Rookie Topic Starter Posts: 30

    where do i download it from, what are mountpoints, and what does HTH mean?
  6. WinXPert

    WinXPert TS Guru Posts: 445

    download it here

    HTH - Hope that helps

    Take it from Leeky: Learn to use google, instead of asking and waiting for a reply hours later do a search, read and you'll have your answers.

    mountpoints? - google it or what ever search engine you are using

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