User cannot logon wirelessly

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I've had a couple of complaints from a user where I work who cannot login wirelessly using their laptop. They can however logon fine if they plugin an ethernet cable. Once they have logged in, they can use the wireless connection just fine.

What might cause this? I'm struggling to troubleshoot it.

Thanks
 
You must be in a Domain/Networked login environment as WiFi vs wired networking is not germane to user login otherwise.

I think you're in a catch-22; you need the network to login but need login to access the network.

Fix the GPO policy for WiFi users to allow local login to the machine.
This will give the ability to then MAP drives to the infrastructure using the WiFi connection.
 
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