Bobbye
Posts: 16,313 +36
It is very sad to see what is passing as 'cleaning' in the Virus and Malware forum. The site owner has been made aware of this for several months but has chosen not to put any kind of restrictions or rules in the forum.
Members get sent to some other site to run a program. No directions are given. The report or log isn't reviewed- in fact, it is usually not even given or requested. One obvious problem may get resolved, but malware remains.
The fact the the member who is picking up the threads has a high post count would tend to give the impression to the member with the problem that the program referral is all that was needed. Nothing could be further from the truth.
Members get sent to some other site to run a program. No directions are given. The report or log isn't reviewed- in fact, it is usually not even given or requested. One obvious problem may get resolved, but malware remains.
The fact the the member who is picking up the threads has a high post count would tend to give the impression to the member with the problem that the program referral is all that was needed. Nothing could be further from the truth.