Virus and malware removal

By psem
Apr 19, 2009
  1. My computer is extremely sluggish. The hard drive seems to be excessively busy. Just starting up Firefox can take a couple of minutes.

    I followed your 8-step virus and malware removal instructions and have attached the requested logs.

    Thanks in advance for your help.
  2. touch

    touch TS Rookie Posts: 978

    Hello psem

    You have viewpoint on your computer -

    Viewpoint is considered foistware and is not needed on your computer.

    Download and unzip to own folder on Desktop -

    Run ViewpointKiller.exe


    You also have two antivirus programs running.
    "Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and will typically cause your computer to crash, and will provide less protection.
    Not more."

    Uninstall your AVG8 Antivirus
    Run the AVGRemove Tool

    Reboot, attach new hijackthis log, and tell how things are running now ?
  3. psem

    psem TS Rookie Topic Starter

    Hello Touch.

    Thanks for your help. Things appear to be working much better now and the hard drive is not nearly so busy.

    I've attached the latest hijack log.

    Thank you again,
  4. touch

    touch TS Rookie Posts: 978

    Sounds good :)

    Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - (no file)
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O16 - DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} -
    O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} -
    O16 - DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} -
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - (no file)
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)

    Reboot. i don´t need more log´s.

    See if these tips can help -> If your computer is slow ->
Topic Status:
Not open for further replies.

Similar Topics

Add your comment to this article

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...