djackson84
Posts: 87 +0
Ok. got it. You've gotten me this far. 
Solved Virus is causing a SHDOCWV error?
- Thread starter djackson84
- Start date
djackson84
Posts: 87 +0
Ok. Thanks so much. You've been absolutely great to do this for me. My only concern was leaving Norton off so long, but after what we just did it should be fine. You're right. Thanks again.
djackson84
Posts: 87 +0
So I'm having a new little issue. Don't know if it's a setting problem perhaps. I can't click on links that are photos. Nothing happens. Also, I can't get a right click menu to come up either. Say I'm going to copy or paste something. After several tries and computer freezes I'm going go to with ESET, but I can't click on the icon to download that either. It's also effecting the drop down menu in the search bar. Nothing is suggested until more than word is typed in. It used to only 1. I know these are small changes, but could they be indicative of something else?
djackson84
Posts: 87 +0
You're right. I'm using Firefox, and IE worked just fine. That's really weird though. I'm never had that problem before. Firefox won't even open now. I'm gonna do the ESET now with Explorer.
djackson84
Posts: 87 +0
C:\Documents and Settings\Mom\Local Settings\Temporary Internet Files\Content.IE5\2Y7Q5AYH\s002106204317r0409R43329fdcX0c72441bY4049a03cZ0100f060[1].pdf JS/Exploit.Pdfka.OCR.Gen trojan cleaned by deleting - quarantined
C:\Program Files\Registry Patrol\RegistryPatrol.exe a variant of Win32/Adware.RegistryPatrol application cleaned by deleting - quarantined
C:\Program Files\Registry Patrol\RegistryPatrol.exe a variant of Win32/Adware.RegistryPatrol application cleaned by deleting - quarantined
Broni
Posts: 56,041 +517
Very well
I suggest, you reinstall Firefox. Make sure to uninstall it completely, first, using this manual: http://kb.mozillazine.org/Uninstalling_Firefox
Now...
OTL Clean-Up
Clean up with OTL:
* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
=====================================================================
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.
Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
I suggest, you reinstall Firefox. Make sure to uninstall it completely, first, using this manual: http://kb.mozillazine.org/Uninstalling_Firefox
Now...
OTL Clean-Up
Clean up with OTL:
* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.
=====================================================================
Your computer is clean
1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.
Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
djackson84
Posts: 87 +0
Great. thanks for everything. Aside from Firefox, everything is working great. Something about that browser is just not acting right now, even after the reinstall. It takes forever to open or won't open at all, plus the issues I told you before. Oh well. I can get used to another I guess. Take care.
djackson84
Posts: 87 +0
I did do that, and I'm still having the issue. I followed every step except deleting the files in "Local settings". I couldn't find that. Still having the issue.
djackson84
Posts: 87 +0
No! It did work in Safe mood. Interesting. Dang you guys are good. So what do you think the problem is?
djackson84
Posts: 87 +0
Well that put it into a good mood. haha. That cleared it up. I'm at 100% again online. Again, thank you for everything.
