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Virus, Spyware, Adware Problems- come and seek your answer to your virus problems

By crazykid99 ยท 55 replies
Jan 8, 2005
  1. zephead

    zephead TechSpot Paladin Posts: 1,569

    go to the symantec website and download the removal tools for whatever viruses you have, if they are offered. you may not find anything, as definitions may vary.
  2. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50


    ok, i'll try that. STill i need answers to my printer problem and how to enable a program to run in ms-dos programs and in microsoft windows applications. refer to my other recent messages.
  3. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    i did it

    I re installed my computer. My printer is running fine now except that the ink doesn't hit the paper when I print. Interactual pleyer won't work. Everythign else works. If I have anymore problems I'll post them up. Does anybody have Microsoft Office of wutever editon/version? I need to get it. Does any1 know a place where i can download it? I have Microsoft Office 97 and 2000. They both don't work because of errors. Microsoft 97 needs a liscense from me (how do I get one?) and 2000 has an error on it. Ms.dll i think is the problem. The cds may be dirty though.

    I'm trying 2 activate Norton Internet security. I tried putting in the serial or product key wutever thingy into the boxes (the key was on the back of the cd case). I clicked next and it said that it had reached max count. I was able to connect to the internet. How do I activate Norton Internet Security? Did I activate it too much or did I type in they key number too many times? After all it said that it had reached the MAx count.
  4. zephead

    zephead TechSpot Paladin Posts: 1,569

    what do you mean, you reinstalled your system? did you do a clean wipe or just install new system files?
  5. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50


    I reinstalled my whole entire computer using my emachines emergenecy backup disk. I reinstalled everything. My computer is totally wiped out. I have to install all mycds over again. I have some problems. My printer is installed and I put new black ink in and mycolor ink is old but still has a lot of color ink. I tried to print something out but when the paper came out there was no ink on it. The ink never went onto the paper! Another thing, I'm trying to activate Norton Inetrnet Security 2004 but when I putthe key numbers in the boxes and press enter. It connects but it says that I have reached the Max Count. How do I resolve this?
  6. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    By the way why is their an arrow on the envelope that says moved. When you get into the storage and networking open boards and you see my thread title the envelopenext to the title has the arrow. WHy is that?
  7. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    I guess you have not been too picky, with where you installed that same Norton AV. Did you lend it to your buddies, or is it perhaps not YOUR CD? Norton allows for some re-installs, but you have used your options too many times.
    Some of your posts smell of warez, you are in the wrong forum and website to ask questions like that, be warned!

    An envelope with an arrow means, that the original post was put in the wrong forum-type, and has been moved by a moderator to the proper/relevant forum, that's all.

    Clean the printer cartridge head with isopropanol (in any pharmacy) on a cotton swab.
    Someone mentioned using a hoover, but check with the lady of the house first!
  8. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    ok thanx i'll do that. No i used the original Norton Internet Security installation cd that my dad bought. How do I resolve the max count problem because i WANT to activate Norton Internet Security. That cd has never been used by any1 else except me and my dad. How do isolve the max count problem with the activation on norton internet security?
  9. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

  10. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    thanx, i uninstalled norton internet security, cuz it is annoying. Norton system works is still on my compiter cuz i still need it. I downloaded the keriostuff and avg antivirus. are there any other firewalls/antivirus products that i can download for a free and full trial version? Ex. ZoneAlarm and Panda. How do I get the ink to frop out of the cartridge to the paper cuz i have new black ink but when i printed outa document no ink went on to the paper. How do i get the ink to drop. What do i use to clean it or wutever? and what was the name of that product again? isopropanyl? Cnai get it at stater brothers?
  11. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Don't think you need to go to the drugstore/pharmacy.
    You would not be the first one who did not fully remove the protective tape that is on the cartridge over the nozzles. Take the (black) cartridge out and remove it.
    Also, after inserting a new cartridge, your printer should want you to realign it. Check the settings after you remove that piece of tape.

    If you ever need to reinstall the printer, first uninstall everything in Device Manager.
    Then go into Regedit to:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Print\Printers\Lexmark Printer
    In the left panel, rightclick the Lexmark Printer, select 'Delete' and confirm. Exit the Regedit program.
  12. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    I did remove allthe protective tape of the ink cartridge and nozzle. My dad bought me like 6 new black ink cartridges. I'm justgonna get a new ink cartridge and try that and replace it. About the firewall/antivirus? What's the best one? I'm going to have ZonAlarm firewall. Norton Antivirus 2004 and AVG Antivirus as my two main antiviruses. How is that? Are there any more good ones? What is the substance you were talking about that cleans outyhe nozzleof the ink cartridge?
  13. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Are they the right type of cartridge for that printer?
    Do NOT install any Norton/Symantec crap on your PC!!!
    You are perfectly protected with AVG and ZoneAlarm. And NEVER have more than one Antivirus program running on your PC.

    Don't you read any of the posts? I've given you all the advice and answers already.
  14. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,345   +11

    Calm down, realblackstuff.

    Norton's products are usable like many others. Is it really that awful if it requires a bit more memory and processing power than products recommended by you?
  15. zephead

    zephead TechSpot Paladin Posts: 1,569

    where's the love
  16. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    yes, i bought the ink from bargains .com or something bargains .com I am supposed to buy #50 Lexmark black ink and select #48 during installation. the new ink I have now matches my old black ink cartrdge that i used to have. One more thing. How the h*** do u install Windows Xp Service Pack 2 on your com[puter without any problems on your computer? I downloaded the stuff to a disk. I also downloaded it from windows update. Afetr the installation thing was done (took a long time), I had to restart my computer for service pack 2 to take effect. But the compuetr wouldnt log me on. It said there was a problem. There was a file or wutever. The file waslike Bad_spooler_header. Well, it did say Bad_ in front. header wasin there. there was a word in the middle with two 0's. bad_pool_header. something like that. anyway, how can iget my pc to adjust to service pack 2. cuz i went into safe mofe and removed the thing so my compuetr would go back 2 normal.
  17. SassyGirl

    SassyGirl TS Rookie

    Norton Problem


    Ive got Norton Systemworks 2005 and Norton Personal Firewall 2005, ive got a problem, im not getting the progress indicator when scanning my emails,

    Any Ideas


  18. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50


    hey, thanx for posting your problem at my thread. Umm...for me Norton is wierd. I uninstalled Norton Internet Security, I just have Norton SystemWorks 2004. Theprogram thing your talking about, wut is it exactly. Either erinstall your norton program to your computer and select everything on the cd to be installed or get rid of it andget another program or just get another person tohelp you. I got AVG antivirus and Norton Antivirus 2004. I also got ZoneAlarm firewall. My computer is now okay. Everything is fine. My prinetr still has the no ink problem. The produc ttape is all off but no ink is comming off unless I rubb my fnger on the nozzle. But ink doesnt dro on to the paper. Please help me.
  19. tbrunt3

    tbrunt3 TS Rookie Posts: 313

    The best free one right now is avast which can be found here

    as for a paid one I suggest kapersky ..It is very good and does a great job it digs deep and knows what to do with a virus when it finds one.. I personally been using it a long time now .. Problem is the license is pretty pricy but well worth it..

    Personally I get rid of norton it basically blotware but then again it is comfort software like IE is a comfort browser for some people (I do not know why the spyware infested patch upon patch IE)

    as for spyware the best ones are Adaware, spybot both free best paid one is Pest PAtrol..
    Hope this helps you
  20. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    please help me on my printer problem,see recent posts. i got AVG/Norton AntiVirus 2004 antivirus and ZoneAlarm firewall.
  21. tbrunt3

    tbrunt3 TS Rookie Posts: 313

    sorry about answering the antivirus thing this what happens when you get old or in a rush..
    The printer problem is more than likely a bad ink head have you tried cleaning it out at all usally a small neddle will work with a little bit of alcohol pure like wood grain (NOT beer or vodka)

    as for the SP2 problem personally I do not recommend it if you have a good firewall and antivirus this is basically usless.This just a MS way to keep people happy becuse there next major os is still a ways away..
  22. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    will isopropyl rubbing alcohol work? if i put it on a cotton swab and rub it against the ink cartridge head?
  23. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

  24. crazykid99

    crazykid99 TS Rookie Topic Starter Posts: 50

    read my questionagain. i need help on getting the ink to drop on the paper.
  25. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 6,503

    Your problem is SOFTware, not hardware. Unknown printmonitor, remember?

    Also, have you checked that there may be an obstruction inside the printer, between cartridge and cartridge holder? Have you cleaned that area?

    Yours is a dirt-cheap printer (about $75- when new) from a company that is not exactly known for high quality. In all the time you have wasted sofar, you could have delivered a few newspapers, or tossed hamburgers, and earned enough money to pay for a decent brand printer, such as Canon. I bet those cartridges your father bought, cost more than a new printer. Some bargain...
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