Vista 64bit BSOD

By StevenAFC ยท 10 replies
Mar 6, 2008
  1. Ive been having some major issues with my computer lately, I was hoping someone on here could help me identify the problem. My computer keeps getting BSODS, here is the info from the message box that appears when you get back into Vista.

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.
    Locale ID: 2057

    Additional information about the problem:
    BCCode: d1
    BCP1: 0000002D9972688D
    BCP2: 0000000000000002
    BCP3: 0000000000000001
    BCP4: FFFFF9800509A2FD
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 256_1

    Files that help describe the problem:

    Ive attached the minidump.

    Computer spec:

    Case: Cooler Master Stacker 832 (4x Sythe 120mm 2xCM 120mm)
    PSU: Enermax Galaxy 1000w
    Board: EVGA 780i A1
    CPU: Intel Q6600 SLACR @ 3.2Ghz
    CPU Cooler: Zalman 9700
    Memory: 4 x 1GB Corsair PC8500 @ 945Mhz 4-4-4-10-2T
    Harddrives: 150 GB Western Digital Raptor X
    500 GB Western Digital Caviar RE's
    Video: EVGA 8800 GTX
    Optical Drives: Pioneer DVD-RW
    OS: Windows Vista 64bit Ultimate
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Inside the 1 MiniDump:
    Update graphics card drivers
  3. StevenAFC

    StevenAFC TS Rookie Topic Starter

    Thanks very much for your reply!

    Interesting, my graphics card drivers are up-to-date, I thought it might be something to do with the card, I'm having problems with gaming. I think Ill remove the drivers I have now and reinstall the latest ones, see if that stabilises things.
  4. gbhall

    gbhall TechSpot Chancellor Posts: 2,431   +77

    Hope you are lucky. Vista (and XP pro) 64 bit versions have many problems with device drivers. It is a very poor show - although to be fair to MS - not entirely their fault.
  5. StevenAFC

    StevenAFC TS Rookie Topic Starter

    Hi getting another BSOD now...

  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Inside the 1 MiniDump:

    Fault can be related to faulty onboard memory.
    Please download Memtest and do a thorough test (7 passes) on your Ram
  7. StevenAFC

    StevenAFC TS Rookie Topic Starter

    Hey all, it think its bad news. I was running memtest at my overclocked settings as shown in my original post. But now ive reset them to 800Mhz and 5-5-5-18-2T @2.1v.

    Im getting loads of errors in memtest, although not sure what they mean. Im only 13% into a pass and already have 30 errors. I don't know how to dump them to a file so ill type a few recurring addresses and stuff out.

    Tst Pass Failing Address
    3 0 0001e335c60 - 483.3MB
    4 0 00037eb4774 - 894.2MB

    Those 2 addresses are repeated all the time, although i think a few others are floating around.

    As I finish writing this 18% 41 errors. HELP!
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    If you have two memory cards (or more) just leave one in at a time to test, until you find the stick of Ram causing the issue.

    Also a lot of these Ram faults are caused by:
    Ram not seated correctly
    Mismatched Ram (different manufactures)
    Dust (on the Ram or in the Ram slot)
    The actual Ram!
  9. StevenAFC

    StevenAFC TS Rookie Topic Starter

    Ok this is gonna be fun 4 sticks!!!!!! hehe

    Seating might be the issue I hope! Because 2 sticks went in after build and I found it tricky to put them in.

    Unfortunately Im away this weekend for work stuff, so I wont be able to spend time with my PC till Monday, Thanks for all your help up to this point, its very much appreciated.
  10. StevenAFC

    StevenAFC TS Rookie Topic Starter

    Just to let you know, I had time today to look at my PC pushed in all the ram sticks, and now not getting any errors, hopefully that will be that.

    Again thanks for your help! I would have been blaming vista!
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Vista does use more resource (demand on your Ram)

    But all good ! Thanks for the update.
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