When I am deleting the file it gives error message and close that window

[asheeshnew17]

Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

Error Signature
AppName: explorer.exe AppVer: 6.0.2900.3156 ModName: ntdll.dll
ModVer: 5.1.2600.3520 Offset: 000294e7

 

[Jawshh]

Before troubleshooting, lets do some basic things.

1. Use windows check disk utility on all partitions

2. Run a virus and spyware scan.

 

[Bobbye]

An infrequent and little known cause of an Explorer crash is having the hidden files and folders showing.

This is an easy thing to check: Control Panel> Folder Options> View tab> make sure 'show hidden files and folders' is UNCHECKED. If it is not, uncheck it now> Apply> OK> Reboot.

See if that makes a difference. I came across that about a year ago when I was trying to find reason for my Explorer crashes!