Why won't my notebook shutdown while being charged?

[Slick21]

I'm using Windows 7 and a ASUS X54C Notebook.

While my laptop is charged, no matter how I shutdown, whether it be on start command or closing the lid, the laptop refuses to shut all the way off, the power just stays on. I already set the options to shut it down whether the power is being charged or not when closing the lid.

 

[Tmagic650]

Try doing a factory restore, after backing up your important files

 

[HuntForTheWOrst]

Try Factory Restore Like Tmagic said

<<is a short video if you dont know how.

 

[Slick21]

I watched the video, but it turns out mines doesn't have the factory options. It says I need the CD to re-install and my notebook
didn't come with one.

 

[Tmagic650]

Looks like it's a pretty nice laptop... If you don't see any recovery options when the laptop starts up, you can contact ASUS for help

 

[Slick21]

Yeah, I've been having a hard time finding the recovery options and I don't think there's any. I probably do need to talk with Asus about it.

Honestly I don't think it's a much of a big deal, so I'll just let the laptop play it's course from here on out. But thanks for the help anyways guys.

 

[Tmagic650]

You might try another AC adapter... Just for test purposes