Win XP/ OE 6 Attached .jpg files are delivered as .bmp files

By mzpatti
Aug 10, 2009
  1. Scanned files are saved in .bmp format. Photos I upload are resized and saved as jpg's.

    I have one recipient that receives them in .bmp format. Why are the photo files changed to BMP when I send them as jpg????????? This is a real hassle since I have to send numerous pics which then have to be saved in the correct format.

    It does not matter if I attach the file or insert it into the email. I just sent a document saved as .bmp. She saved the file and when it printed was the size of a postage stamp and unreadable.

    Is the problem on my end or hers?

    thanks Mz Patti
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Because the recipient's email program is changing them! It is NOT your problem!
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