Windows 7 64bit BSOD

By Darkend87
Apr 16, 2010
  1. Hi,

    i got a new pc last week and having some crashes/ bsod mostly when playing games.

    its about 0X0000007E and DXgmms1.sys in the bsod

    i allready ran memtest, no errors

    Windows 7 home premium 64bit
    Amd Phenom 2 X4 955
    Gigabyte GA-890GPA-UD3H
    4gb ram ocz
    Gigabyte Ati 5770 Catalyst 10.3 drivers
    CoolerMaster Real Power M520 Modular PSU

    i have no idea what the problem is tryed new drivers but still random crashes
    tryed to run ORTHOS but it gives an error in like 30sec:

    Type: Blend - stress CPU and RAM Min: 8 Max: 4096 InPlace: No Mem: 3837 Time: 15
    CPU: 3200MHz FSB: 200MHz [200MHz x 16.0 est.]
    15/04/2010 18:10
    Launching 2 threads...
    1:Using CPU #0
    2:Using CPU #1
    2:Beginning a continuous self-test to check your computer.
    2:press Stop to end this test.
    1:Beginning a continuous self-test to check your computer.
    1:press Stop to end this test.
    2:Test 1, 4000 Lucas-Lehmer iterations of M19922945 using 1024K FFT length.
    1:Test 1, 4000 Lucas-Lehmer iterations of M19922945 using 1024K FFT length.
    2:FATAL ERROR: Rounding was 0.5, expected less than 0.4
    2:Hardware failure detected, consult stress.txt file.
    2:Torture Test ran 0 minutes 35 seconds - 1 errors, 0 warnings.
    2:Execution halted.

    1:Torture Test ran 0 minutes 35 seconds - 0 errors, 0 warnings.
    1:Execution halted.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Both errors are 0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information specifically yeallow triangles and Red Xs.

    They only cited OS driver dxgnns1.sys but in the dumps there is list VIDMM_SEGMENT which is a Microsoft DX bsod and usually caused by the vid card and DX conflicts. What DX version do you have installed?

    Overclocking will cause DX bsod's. Are you oc'ing the vid card?

    Uninstall direct X and reinstall it.

    Latest version of your video card drivers installed? If not I suggest doing the following...

    1. Download Driver Cleaner Pro or Driver Sweeper (both have free versions; make sure the version will work with your OS) to your desktop screen and install.

    2. Download the latest diver(s) for your video card but don't install them.

    3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper. If it doesn't find any video card drivers that is quite okay.

    4. Reboot and install new video card drivers.

    Also, open the Run box and type dxdiag and click OK
    If it asks you if you want to check for signed drivers, let it check
    Click on the System tab and at the bottom it should tell you which version you have
  3. Darkend87

    Darkend87 TS Rookie Topic Starter

    I allready reinstalled drivers using driver sweep in safemode but still no good
    and i did not oc my pc, win7 is allways dx11 right?

    just had an other bsod now with 0x0000000A was playing Moder warfare 2

    Ill try to reinstall dx now.

    edit how can u uninstall dx11 on win7?

    Attached Files:

  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    The error is 0xA and these are caused by either hardware or drivers attempting to address a higher IRQ Level than they are designed for resulting in system crashes.

    Unfortunantly it only cited a Windows OS driver as the cause and OS drivers are usually too general to be of much help.

    However, in the PROCESS_NAME section of the minidump the steam executible was noted (steam.exe). I am not saying this is your issue but you have mentioned a number of your issues occur while gaming plus another piece of information that there is registry issues comes into play.

    I am not familiar with Steam at all. Is there a way to disable or uninstall and then reinstall without too much hassle?
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