Windows 7 BSOD (minidump attached)

By wycherley
May 29, 2010
  1. Hi guys i keep getting BSOD at random intervals and cant work out whats causing it, can anyone please have a look at my mini dump an see if they can help me? thanks

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,979   +71

    Your error is 0x00000024: NTFS_FILE_SYSTEM
    A problem occurred within NTFS.SYS, the driver file that allows the system to read and write to NTFS file system drives. There may be a physical problem with the disk, or an Interrupt Request Packet (IRP) may be corrupted. Other common causes include heavy hard drive fragmentation, heavy file I/O, problems with some types of drive-mirroring software, or some antivirus software.

    Nothing definitive was cited so...

    1. Run ChkDsk.

    2. Find the make of your harddrive and install and run the free harddrive diagnostic utility that you can find on the manufacture's website. Run both short and long tests.

    3. Is the harddrive periodically defragged? What antiivirus are you running?

    * Get back to us with the results.
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