Build a PC Windows 7 can't see Epson TM-u220pd

scuba1999

TS Rookie
We have a Windows 7 machine with a SUNIX LPT Port that appears to be working properly. A previous printer (same model) was fried when hit by lightning, but the computer is working normally. We have a new printer and new cable, but windows 7 does not see the printer attached. I have un-installed all Epson APD drivers and re-installed, but get an error

Unable to create printer port for EPSON TM-U220 Receipt. Error Code = 1608. Unknown property.

Could the parallel port have gotten fried also? If so, is there a way to test it? Any other ideas?

Thanks in advance.
 

Dell_BabitaG

Official Dell Support
Hi Scuba 1999,

Try the Microsoft link below to troubleshoot the issues you are facing with your printer.
In the link, check the second step for a sub-link for "printing troubleshooter" and run the same. This can fix problems with installing a printer, connecting to a printer and errors with the print spooler.

[FONT=Arial]http://bit.ly/16Died0[/FONT]

Hopefully, this should resolve the issue for you. [FONT=Arial]Please reply if further help is needed.[/FONT]

[FONT=Calibri]Thanks and regards,
Babita G
#iworkforDell [/FONT]


For easy access to drivers, manuals and product updates, please visit our Support Site[FONT=Calibri] .[/FONT]
 

Dell_BabitaG

Official Dell Support
[FONT=Arial]Hi Scuba1999,[/FONT]

[FONT=Arial]We hope the issue with your Epson Printer is resolved now.[/FONT]

[FONT=Arial]Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.[/FONT]

[FONT=Calibri]Thanks and regards,
Babita G
#iworkforDell [/FONT]



For easy access to drivers, manuals and product updates, please visit our Support Site[FONT=Calibri] .[/FONT]
 

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