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Windows explorer has encountered an error and needs to close

By will1am3 ยท 5 replies
Jun 14, 2005
  1. I was wondering if anyone can help me!!!!
    When my pc starts up it loads everything then says windows ex has to close any ideas
    AppName: explorer.exe AppVer: 6.0.2600.0 ModName: unknown
    ModVer: Offset: 00000000

    this comes up
  2. dgower2

    dgower2 TS Maniac Posts: 238

    More Information Please

    You need to provide more information.

    What operating system are you running?

    What applications are starting up at boot?

    Have you scanned for viruses/spyware?

    When did this error start occurring and did you change anything just prior to its occurrance?
  3. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,172

    Have you looked in the Event Viewer to see what might have caused this?

    :wave:Welcome to TechSpot:wave:
  4. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Attach the following file here and it is the most useful debugging information
    C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\drwtsn32.log
  5. cjames78

    cjames78 TS Rookie

    windows explorer problem needs to close -- same problem here

    i have the same problem as will1am3 when browsing thru folders, at a certain point i get the message that windows explorer has problem and needs to close.I can continue to access my folders for a brief time but then explorer.exe will crash and restart.
    im running xp3 and have current updates and virus/spyware free.

    poertner_1274 mentioned the dr watson log so i will attech it here. it lists SP2, but i just imstalled sp3.Thanks for any advice!!


    Application exception occurred:
    App: C:\PROGRA~1\MOZILL~1\FIREFOX.EXE (pid=3048)
    When: 5/12/2008 @ 22:45:57.875
    Exception number: c0000005 (access violation)

    *----> System Information <----*
    Computer Name: HANGED-97B7889D
    User Name: Owner
    Terminal Session Id: 0
    Number of Processors: 1
    Processor Type: x86 Family 15 Model 4 Stepping 1
    Windows Version: 5.1

    Current Build: 2600
    Service Pack: 2
    Current Type: Uniprocessor Free
    Registered Organization: Hanged Man Productions
    Registered Owner: C James

    *----> Task List <----*
    0 System Process
    4 System
    568 smss.exe
    632 csrss.exe
    656 winlogon.exe
    700 services.exe
    712 lsass.exe
    864 svchost.exe
    940 svchost.exe
    1056 svchost.exe
    1184 svchost.exe
    1376 Explorer.EXE
    1424 svchost.exe
    1552 ccSvcHst.exe
    1876 spoolsv.exe
    392 AppleMobileDeviceService.exe
    404 mDNSResponder.exe
    604 MA_CMIDI_Inst.exe
    884 svchost.exe
    760 alg.exe
    1408 hkcmd.exe
    1448 igfxpers.exe
    824 M-AudioTaskBarIcon.exe
    1540 iTunesHelper.exe
    1640 ccApp.exe
    2192 ctfmon.exe
    2608 svchost.exe
    2720 iPodService.exe
    1388 realsched.exe
    3048 FIREFOX.EXE
    272 talkback.exe
    3496 drwtsn32.exe
  6. VBAssassin

    VBAssassin TS Rookie Posts: 19

    Thats just saying that firefox crashed, not explorer ;-)
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