By trekie015
Oct 31, 2010
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  1. I have a Windows XP Toshiba Satellite and I shut down. When I started up again, I had a black screen then it came up with the following error:

    Windows could not start because the following file is missing
    or corrupt:
    <Windows root>\system32\ntoskrnl.exe
    Please re-install a copy of the above file.

    When I press any key at that point, the computer restarts with the same results.
    If anyone knows how I can fix this without erasing my programs, wiping the hard drive, returning to original factory settings, etc. please help.

    Much appreciated,
  2. superty12

    superty12 TS Enthusiast Posts: 413


    You put in the Windows XP CD/DVD (if you're lucky, you'll have one) and boot from it. At the second R option, press R. Follow instructions. If you do it right, it won't erase anything. Disclaimer: I do not accept any responsibility for anything that may happen. Use the info at your own risk!
  3. trekie015

    trekie015 TS Rookie Topic Starter

    Thanks, I'll try that.

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