You can help us help you by describing what you are doing and the response from the computer... remembering that if you did not create a system restore point some time in the past, there will be no restore to run.
I did create a restore points..but when I hit the system restore.. This is what it says.. Please wait while your windows files and settings are being restored. System Restore is Initializing..... That's it.. I'm waiting for 2 hrs but nothing happened...