Windows XP explorer.exe problem

By Mura
Nov 24, 2008
  1. Hello everyone,

    I have this problem where I log into windows, and whenever i scroll over my taskbar (including start button) it changes into an hourglass and cannot click anything. my quick launch button area is also frozen and it won't even show my buttons (instead showing a darker blue patch of nothing on it). Whenever I try to click anything, anywhere on the desktop area, my pointer once again turns into hourglass and essentiallly "freezes" since I cannot access any of my files or programs.

    The only thing I can do is ctrl-alt-del to open up my task manager, where I can have the option to restart/shutdown , etc. but again cannot access any programs using the "new task" tab on it.

    All I can do basically is restarting and cannot even try to fix it by accessing any of my anti-virus or other securtity programs.

    Also, when I try to reboot my computer, it always show a ëxplorer.exe is not responding message before shutting down completely.

    I really do not want to lose my data. So is there anyhting i can do to mend this problem?

    My computer spec:

    Windows XP Professional x64 Edition
    Intel Core 2 Duo E8400 3.0GHz
    2GB DDR2 1000 RAM

    Thanks for reading.
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,334   +36

    Check these first:
    Please check the Event Viewer for Error(s) that corresponds to the time of the crash:
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