Windows XP has lost user profile settings

By spk1973 ยท 4 replies
Jun 10, 2010
  1. Hi,
    My comp running XP64 has had no problems until this morning when I logged in as admin as usual and I noticed generic xp desktop background, outlook contained one "Welcome to Outlook" message in the inbox", and everything else appeared as though this comp had just come out of the box. I was able to locate a user profile that looks like it should be my original one, but I have no idea how to switch to it/restore it.
    Also, system restore cannot restore from any point I choose.
    Any help very much appreciated.
    EDIT: Have attached HijackThis log.

    Attached Files:

  2. pjamme

    pjamme TS Enthusiast Posts: 208

    I believe this happens when your user profile gets corrupted.
    Has XP created a new c:\documents and settings\username (for example login name)? If you can see your old profile? If so follow this Microsoft KB:
  3. spk1973

    spk1973 TS Rookie Topic Starter Posts: 52

    Thank you, I have a suspicion that the user profile is indeed corrupted. I will follow the directions on the link you provided and post back when I can. Thanks again.
  4. spk1973

    spk1973 TS Rookie Topic Starter Posts: 52

    That did the trick!! Consider this conundrum SOLVED!!

    Thank you so very much for your help!!
  5. pjamme

    pjamme TS Enthusiast Posts: 208

    You are most welcome, glad I could help
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